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HOTEL POCNA

3.5 star property
Beachfront hotel with spa, near Playa Paraiso

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Nestled near Playa Paraiso, HOTEL POCNA offers a tranquil retreat. Indulge in a full breakfast, unwind with a body wrap at the spa, or sip cocktails on the beach bar's terrace. With free WiFi and helpful staff available 24/7 at the front desk, your stay is sure to be relaxing.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Beach bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $326
$398 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Casa Maya Partial Ocean View A/C

Casa Maya Partial Ocean View A/C | Egyptian cotton sheets, premium bedding, in-room safe

Casa Maya Partial Ocean View A/C

  • Partial ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Maya Ocean Front with A/C

Casa Maya Ocean Front with A/C | Egyptian cotton sheets, premium bedding, in-room safe

Casa Maya Ocean Front with A/C

  • Ocean view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 King Bed

View all photos for Casa Pocna Jungle view with bathtub

Casa Pocna Jungle view with bathtub | Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna Jungle view with bathtub

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Master plunge pool panoramic view

Casa Pocna Master plunge pool panoramic view | Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna Master plunge pool panoramic view

  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna jungle view suite A/C

Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna jungle view suite A/C

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Las Palmas Public Beach - 3 min walk - 0.3 km
  • Playa Paraiso - 6 min walk - 0.6 km
  • Tulum Mayan Ruins - 8 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive
  • Cancun Intl. Airport (CUN) - 102 min drive

Restaurants

  • ‪Panza Tulum - ‬7 min drive
  • ‪Playa Pescadores - ‬11 min walk
  • ‪Mezzanine Restaurant - ‬4 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬1 min walk
  • ‪Carl's Jr. - ‬6 min drive

About this property

HOTEL POCNA

  • HOTEL POCNA puts you just a 5-minute drive from Playa Paraiso and Tulum National Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 2 bars/lounges, a beach bar, and a terrace.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property's air conditioning system is available from 8 PM-10 AM only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • Full-service spa
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 158 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Poc Na Tulum

Poc Na Tulum

Poc Na

Hotel Poc Na

HOTEL POCNA Hotel

HOTEL POCNA Tulum

HOTEL POCNA Hotel Tulum

Frequently asked questions

Are pets allowed at HOTEL POCNA?

Sorry, pets aren't allowed.

Is parking offered on site at HOTEL POCNA?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at HOTEL POCNA?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at HOTEL POCNA and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a garden.

Are there restaurants at or near HOTEL POCNA?

Yes, there's an onsite restaurant that offers international cuisine.

Does HOTEL POCNA have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around HOTEL POCNA like?

HOTEL POCNA is a short 5-minute walk from Playa Paraiso and 3 minutes' walk from Las Palmas Public Beach.

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Reviews

HOTEL POCNA Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and included, with many guests enjoying the variety and quality of the food. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Beach
Restaurant
Breakfast
Jungle
View
Food
Live music
Ruins

Reviews

Verified

10/10 Exceptional

Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Aelxey, 2-night trip
Verified

10/10 Exceptional

Right on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French toast was incredible for breakfast. Lots of available beds on the beach area. Cool water available from the front if you run out.
April, 1-night trip
Verified

10/10 Exceptional

Great location great rooms great staff great experience
Jack, 2-night trip
Verified

10/10 Exceptional

I loved staying at hotel poc na it was clean and the staff was amazing :)
leslie, 5-night trip
Verified

10/10 Exceptional

Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Maria Gadalupe Fernandez, 5-night trip
Verified

8/10 Very good

I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
bertrand, 5-night trip
Verified

10/10 Exceptional

This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Marcus, 5-night trip
Verified

6/10 Good

The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
Erin, 4-night trip
Verified

10/10 Exceptional

Buena atención, hospoitalidad y amabilidad, la comida muy rica y servida en buen tiempo, habitaciones cómodas y limpias
Sergio, 2-night trip
Verified

8/10 Very good

Fin strand

Bra strand och god frukost. Hade lägre förväntningar för frukosten p.g.a tidigare recensioner. Långsam in och utcheckning. Inte hotellets fel men dåligt att man behöver betala avgift på 61 pesos för att komma in i området. Dyrt i restaurangen.
Krishna, 2-night trip
Verified

8/10 Very good

Todo bien!
Ivan, 2-night trip
Verified

10/10 Exceptional

No TV
Zaira Beltran, 6-night trip
Verified

10/10 Exceptional

This property was breath taking! Especially the room with a ocean view!
Itzel, 3-night trip
Verified

8/10 Very good

Test
Michelle, 2-night trip
Verified

8/10 Very good

Ótima localização e bar de praia

O hotel fica dentro do parque nacional, e uma distância a pé do Sitio Arqueológico de Tulum, de frente para a praia com 3 restaurantes dentro. Isso conta muito para uma avaliação positiva. Somente como melhoria recomendaria incluir frigobar e wifi no quarto, e melhorar o chuveiro.
Luis, 3-night trip
Verified

8/10 Very good

Staff is friendly and helpful.
Maria, 4-night trip
Verified

8/10 Very good

Beach a few feet away from our room. Some rooms have a beach view. Only tried one of their three restaurants. Very good. Outdoor restaurant in a jungle setting with cool music playing. Walking distance to the Tulum archeological ruins. Taxi ride into Tulum costs about $15 dollars. During the day from my room I could hear some music playing from the resort next door. However, this would stop at night and was not too bad. The staff was very friendly and helpful.
alberto, 4-night trip
Verified

10/10 Exceptional

Great relaxing beach vacation. Quiet and personal. Staff was friendly and welcoming. Walkable to the ruins and south hotel zone. Felt safe and the restaurants associated were delicious. Would return.
Michelle, 5-night trip
Verified

10/10 Exceptional

I visited early this month and this was my favorite vacation ever. Absolutely beautiful room with ocean view. Staff were so attentive and helpful. No complaints. Walking distance to Restaurants near by and covid testing center. They really tried hard to keep the seaweed away which is not their fault. I very much appreciated that. I wish there was a pool and wifi in the rooms when outside was too hot but vacations aren’t meant to be spent on your phone so I get it. I’m definitely returning. Food was amazing too!
Darienne, 5-night trip
Verified

8/10 Very good

Eine wunderschöne Anlage, sehr ansprechende und große Zimmer, Frühstück lecker, allerdings etwas dürftig, mit tollem Ausblick, sehr schöner Strand, äußerst freundliches und zuvorkommendes Personal. Am besten hat man hier einen Mietwagen, um die Gegend zu erkunden, hierfür sind auf der Anlage Parkplätze vorhanden.
Heike, 7-night trip
Verified

10/10 Exceptional

Beautiful property and amazing staff!
Ruth, 3-night trip
Verified

10/10 Exceptional

This place was amazing. Quiet and tranquil. The food was also great. Close to everything you need. It was like a paradise here. I will be returning again. Gracias. Thank you!!
Josue, 4-night trip
Verified

10/10 Exceptional

Great vacation place

Fantastic hotel in the beautiful town of Tulum. The place is just gorgeous and the crew is super nice.
Samuel, 3-night trip
Verified

10/10 Exceptional

Increíble place, from the front desk staff to everyone that works here, Amazing view. Would definitely be back.
Linette, 1-night trip
Verified

10/10 Exceptional

Amazing hotel very clean and comfortable. It is quiet and relaxing. The staff were super helpful and attentive. The restaurant was also good, I would only say the dinner options are limited. Overall had an amazing stay.
ADRIANA, 4-night trip