In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
24/7 front desk
Non-smoking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Valet parking
24-hour front desk
Air conditioning
Computer station
Front-desk safe
ATM/banking services
Multilingual staff
Concierge services
Tour/ticket assistance
TV in a common area
Feel at home (6)
Premium TV channels
Daily housekeeping
Blackout drapes/curtains
Elevator
Bathtub or shower
Deep soaking bathtub
The current price is $171
$171
$202 total
includes taxes & fees
Jun 3 - Jun 4
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Double Room with Private External Bathroom
Piazza di Santa Maria Novella - 3 min walk - 0.3 km
Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
Piazza del Duomo - 6 min walk - 0.6 km
Ponte Vecchio - 9 min walk - 0.8 km
Uffizi Gallery - 11 min walk - 1.0 km
Getting around
Florence Airport, Peretola (FLR) - 27 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
Florence Santa Maria Novella Station - 6 min walk
Porta al Prato Station - 17 min walk
Unità Tram Stop - 2 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Ristorante Lorenzo dè Medici - 1 min walk
Pompi - 1 min walk
Trattoria Cornelius - 2 min walk
Panino Mondiale - Specialità Lampredotto - 3 min walk
Antica Panineria Smn - 2 min walk
About this property
Hotel City
Hotel City offers a fantastic location, putting you just a 5-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Also, Basilica of Santa Maria Novella and Central Market are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.
Languages
Arabic, English, French, Italian, Spanish
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Secured covered onsite valet parking (EUR 35 per day)
Secured covered onsite extended parking (EUR 35 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
Traveling with children
Changing table
What to do
Private winery tours
Winery tours nearby
Working away
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Mosquito nets
Wine tasting room
Lockers available
Reception hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 24
Front entrance ramp
Bathroom emergency pull cord
Doorbell and phone notification
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 31
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Tile flooring in room
Room amenities
Be entertained
32-inch Smart TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Stocked minibar (select free items)
Iron/ironing board (on request)
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Deep soaking bathtub
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Printer
Food and drink
Champagne service
Meal delivery service
Highchair
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children
Children & extra beds
Cribs/infant beds are available for EUR 5.0 per day
Rollaway beds are available for EUR 60.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered valet parking costs EUR 35 per day
Covered extended parking costs EUR 35 per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1QZJFLSUP
Also known as
Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence
Frequently asked questions
Does Hotel City offer free cancellation for a full refund?
Yes, Hotel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City?
Yes. Valet parking costs EUR 35 per day. Extended parking costs EUR 35 per day.
What are the check-in and check-out times at Hotel City?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel City and nearby?
Recommended spots to visit include Historic Centre of Florence (1-min walk) and Basilica of Santa Maria Novella (3-min walk), along with Piazza di Santa Maria Novella (4-min walk) and Cathedral of Santa Maria del Fiore (6-min walk).
Does Hotel City have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel City like?
Hotel City is a short 2-minute walk from Unità Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.
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Hotel City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Walking
Train station
Shopping
What guests liked
The property is located near a wide variety of restaurants and dining options within a short walking distance. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
A quiet very clean room, close to everything. The staff were helpful.
Dianna
4-night trip
10/10
Staff were very helpful and hotel was in a great location!
Rosalind
4-night trip
4/10
Hotel City in Florence was overall excellent. All of the reception staff were friendly, professional, and very helpful in most things we needed.The room was clean, updated, roomy. The shower was a decent size with plenty of hot water and good pressure. Unfortunately, we could not sleep because the air conditioner had not been turned on after a winter break
Lisa
2-night trip
8/10
Nice staff
Lucas
1-night trip
6/10
Well located friendly hotel. The reception are on duty 24 hours. Very helpful with recommendations for eating/ places to visit.
Make sure to check your room's bathroom situation as our bathroom was private and across the hallway, sink was provided in the room.
Room quite small but sufficient if you are busy and out most the time.
Wi-fi wasn't great at busy times (evenings)
Charlotte
2-night trip
10/10
We had a great stay from all aspects.
Verified traveler
1-night trip
10/10
Great location
PJ
3-night trip
10/10
Excellent location and staff! The hotel was close to the central area and we felt right at home throughout the whole stay thanks to the wonderful staff. Would definitely stay again next time we're in Florence.
Iryna
2-night trip
10/10
Hospitality was great
Carmen
1-night trip
10/10
Excellent staff, very friendly from the moment we arrived. They provided recommendations and were constantly making sure we were okay. Great location. I would highly recommend the hotel. Can’t wait to return
Marco
2-night trip
10/10
Great location, extremely helpful staff
Richard
3-night trip
8/10
Pleasant stay. Heart of Florence...close to most locations (especially to the train station) where our kids want to go. Shopping is wonderful!
Chelsea
5-night trip
10/10
The service was perfect with really nice reception and a perfect location.
Kristian
4-night trip
10/10
Beautiful place with a great location. Walking distance to almost anything.
Hilda
4-night trip
8/10
Staff was extra nice. Location was awesome.
Clayton
1-night trip
8/10
Nice little hotel. Staffing was willingly helpful
Kenlys
1-night trip
8/10
Great customer service from the front desk.
Anthony
2-night trip
10/10
My wife & I enjoyed our short stay at Hotel City. The room was clean and it met our needs, very comfy bed. Enio and his staff were excellent, they provided information about the surrounding area and they made sure that we were taken care of.
Rick
1-night trip
10/10
Good location. Nice staff. No parking
Ivis
1-night trip
8/10
This property is a solid 3 stars. It was worth the price I paid per night.
Kelly
3-night trip
10/10
Nice clean property, walkable
Monica
2-night trip
10/10
Friendly staff in the center of everything
rogelio
5-night trip
10/10
Everything was perfect, in general I can say that this hotel is located in the perfect area very central and close to everything. The staff was amazing
Monika
1-night trip
10/10
Great staff. Treated well. Recommend terrific restaurants. Very friendly and helpful.
gary
3-night trip
10/10
This is a Great hotel, so centrally located to everything. The saff is awesome especially Edita and Sammy. They helped us feel very welcome. Rooms are very clean, bed was great. Thank you for a wonderful stay in Florence!