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citizenM Chicago Downtown

4.0 star property
Hotel with restaurant, near Michigan Avenue

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Terrace/patio
Interior
Interior
Room, 1 King Bed, City View | View from room
Exterior
CitizenM Chicago Downtown offers the perfect blend of modern comfort and urban excitement near Michigan Avenue. Start your day with a delicious meal at CanteenM, then work out in the gym or explore Millennium Park on foot. With free in-room WiFi, a 24-hour business center, and helpful staff nearby guests can stay connected and focused.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
The current price is $135
$159 total
includes taxes & fees
Jul 7 - Jul 8

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(357 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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River Hotel

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 4,333 reviews
The price is $149
$175 total
includes taxes & fees
Jul 7 - Jul 8
River Hotel
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About the neighborhood

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 14 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 6 min walk

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

You'll be in a fantastic location at citizenM Chicago Downtown, just a 5-minute walk from Michigan Avenue and Chicago Riverwalk. Guests can visit the fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Millennium Park and Chicago Theatre are within just a 10-minute walk. The comfortable beds and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 280 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.00 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago
HELP_OUTLINE

Frequently asked questions

Does citizenM Chicago Downtown offer free cancellation for a full refund?

Yes, citizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Chicago Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Chicago Downtown?

Sorry, there's no onsite parking at citizenM Chicago Downtown.

What are the check-in and check-out times at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM Chicago Downtown?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (10-min walk) is nearby.

What is there to do at citizenM Chicago Downtown and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near citizenM Chicago Downtown?

Yes, CanteenM - open 24/7 offers international cuisine.

What's the area around citizenM Chicago Downtown like?

CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Millennium Park. Travelers say the local area is very central perfect for sightseeing.

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citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Ambience
View
Bar
Breakfast
Parking
Shower

What guests liked

  • Breakfast was a highlight with great quality, variety, and delicious options available. (46 reviews)
  • The property's gym is well-equipped, fantastic, awesome, amazing, and one of the best property gyms many reviewers have ever seen. (23 reviews)
  • The property offers a variety of dining options nearby and has a nice restaurant area with comfortable seating. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay!

The location is very convenient, and the room was very clean.
Zachary, 3-night trip

8/10 Very good

Had a good stay
Devonna, 1-night trip

10/10 Exceptional

Great hotel, location super friendly staff
Maria, 4-night trip

10/10 Exceptional

The decor and style were wonderful and distinctive, and the staff were friendly and helpful.
Greta, 4-night trip

8/10 Very good

Nice hotel but small room

Nice hôtel, well located but tinny room. Very confortable bed nice shower.
Francis, 3-night trip

10/10 Exceptional

Excellent place to stay with great riverfront access. Close to metro and notable Chicago attractions. Great breakfast and wonderful outdoor terrace.
William, 2-night trip

10/10 Exceptional

Fun city getaway

Awesome stay! Small room but it was loaded with features and modern amenities. The area was very convenient and offered many things to do.
Saul, 2-night trip

8/10 Very good

Good value

Great location- nice staff
Jamie, 2-night trip

10/10 Exceptional

This hotel is very modern, and I certainly enjoyed staying here. It was downtown, next to attractions, theaters, etc. I would stay there again next time I am in Chicago
Alejandro, 3-night trip

10/10 Exceptional

Amazing hotel, super solid for your next business or pleasure trip by highly recommend it
Quentin, 2-night trip

10/10 Exceptional

Overall awesome place to stay!
Anthony, 2-night trip

10/10 Exceptional

Very cool room......my nine year old granddaughter loved the ipad-controlled lights, tv, window coverings. Very comfortable bed and pillows.
Sharon, 2-night trip

10/10 Exceptional

Amazing place to stay, great location! I will definitely stay here again.
Lara, 2-night trip

10/10 Exceptional

Different and surprising

Didn’t know it was a micro-room but it was kind of fun! The common area spaces are GREAT. Loved the outdoor balcony which had comfortable couches and lights for late-night hand out.
1-night trip

10/10 Exceptional

Great place to stay in downtown Chicago!

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.
Theodore, 2-night trip

10/10 Exceptional

Great service in an unbeatable location

You can’t beat this location! We were within walking distance of several El train lines, and the hotel is located right off the Riverwalk and close to where the architecture boat rides start. The hotel itself was very cute and colorful. Front desk staff was great. The rooms a compact, which I don’t usually have a problem with. It’s just that the bed is wedged between walls, so one person has to climb over the other person. I would still 100% stay here again!
Anjali, 2-night trip

10/10 Exceptional

Amazing Stay
Tiffany, 1-night trip

10/10 Exceptional

It was wonderful! This was the coolest hotel I’ve ever stayed at. However the room was a tad bit small.
Laura, 1-night trip

8/10 Very good

Great hotel
Devansh, 3-night trip

10/10 Exceptional

Excellent location in the heart of Chicago! I was traveling solo for work, and while the room was compact, it was thoughtfully designed and worked well for one person — two might find it tight. Loved how they made the most of the space. Breakfast was great quality and reasonably priced. My business partner and I worked in the open lounge on the 4th floor — super comfortable and productive. They do have meeting rooms to rent, but the communal space suited us perfectly. Bonus: really nice outdoor patio
Lisa, 1-night trip

6/10 Good

Clean and comfortable bed

High tech but lack of human communication, the room small but clean and the bed is comfortable, on hot day water was leaking from ceiling, caused damage to my personal care items and make up
3-night trip

10/10 Exceptional

Location is great
Brittany, 1-night trip

10/10 Exceptional

Great location!
David, 4-night trip

10/10 Exceptional

I really loved the rooms and everything. The only problem was the lady that helped us check in chose our view for us and promised it was worth it, she chose low floor and we wanted high floor. We ended up staring at a building…. I was very disappointed bc I traveled from Australia
evie, 2-night trip

8/10 Very good

Nice and clean hotel in downtown Chicago! Really great fitness area! Cool bar and friendly staff!
4-night trip