My stay at Millennium Al Aqeeq Hotel in Madinah was overall excellent. The location is perfect, very close to Masjid An Nabawi, and the staff were extremely cooperative, respectful, and quick to respond, especially the front desk and guest relations team who assisted me through WhatsApp.
I experienced an issue with the WC in my room, and although maintenance came twice at times when the washroom was busy, the staff handled the situation politely and professionally. Their attitude and willingness to help truly stood out, and I appreciate their efforts.
Regarding breakfast, on the first day the options were limited, but the following days showed a clear improvement with better variety and quality. The staff in the restaurant were also very courteous and welcoming.
Overall, the clean room, excellent staff, and supportive service made the stay pleasant. I would happily stay again and will recommend the hotel to others, inshā’Allah.