We stayed here while we got married. The check in process was kind of a nightmare, we got stuck behind a massive group of hikers and there was only one person checking them in, then when another person arrived to help us check in (after the group of 10+ hikers was gone) he couldn’t get logged into his computer and the person behind us got checked in before we did. We ended up going back to the original line and finally checking in except it still took a long while - they kept going to the back office and having us wait at the desk, and the whole process took about 25 minutes. After a 7 hour drive, we were ready to collapse into a bed, not stand at a check in desk for half an hour, so that was a bummer. After check in, things were fine. The room was nice, the tv was very outdated which was odd, but things were clean and the bed was comfortable! We had major issues for the entire trip with key cards not working for the rooms, so the cards would have to be reset, which was a hassle, but again not the end of the world. Loved the bus that took you around town! Might pick a different hotel next time, but overall not a terrible stay.