See all properties

Hotel Charles-Alexandre

3.0 star property
City-center hotel, steps from Grande Allée

Choose dates to view prices

Photo gallery for Hotel Charles-Alexandre

Front of property
Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Property entrance
Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Experience the charm of Relais Charles Alexandre, located near Grande Allée and Quebec City Convention Center. Begin your day with a breakfast buffet and unwind by the lobby fireplace or take in some fresh air in the garden. With helpful staff, free WiFi, express check-out and self parking available for added convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Electric vehicle charging point
  • Ski facilities
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Ski storage
  • Self parking
  • Garden
  • Lobby fireplace
  • ATM/banking services
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Television
  • Garden
  • Espresso maker
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
  • Soundproofed rooms
The current price is $131
$155 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Espresso maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Espresso maker
Cable channels
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Classic Room

7.8 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Espresso maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Espresso maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Hôtel Le Concorde Québec

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
7.6 out of 10, Good, 6,024 reviews
Hôtel Le Concorde Québec
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5

What's nearby

  • Grande Allée - 1 min walk - 0.0 km
  • Plains of Abraham - 7 min walk - 0.6 km
  • Quebec City Convention Center - 12 min walk - 1.0 km
  • Château Frontenac - 3 min drive - 1.9 km
  • Quebec Cruise Terminal - 4 min drive - 3.0 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive
  • Quebec Sainte-Foy Station - 19 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 19 min drive
  • Quebec Palace Station - 27 min walk

Restaurants

  • ‪Ciel Bistro-Bar - ‬6 min walk
  • ‪Cochon Dingue Grande-Allée - ‬7 min walk
  • ‪Café Olive - ‬3 min walk
  • Cafe Quebecor
  • ‪Halles Cartier - ‬3 min walk

About this property

Hotel Charles-Alexandre

Hotel Charles-Alexandre puts you in a great location, within just a 10-minute walk of Grande Allée and Plains of Abraham. Free WiFi is an added perk, and guests looking to stay active can check out the nearby water skiing, cross-country skiing, and downhill skiing. Also, Quebec City Convention Center and Citadel of Quebec are within a 15-minute walk. Fellow travelers say good things about the helpful staff and walkable location.

Languages

English, French

More about this property

VISIBILITY

At a glance

Hotel size

    • 23 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • A virtual front desk provides assistance to guests

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (10 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite self parking (CAD 28.74 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowmobiling nearby

Services

  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Ski storage
  • Virtual front desk

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Reception hall

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 200 per stay

Mandatory fees

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 28.74 per accommodation, per stay

Parking

  • Uncovered self parking costs CAD 28.74 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 093155, 2025-11-30

Also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City
HELP_OUTLINE

Frequently asked questions

Does Hotel Charles-Alexandre offer free cancellation for a full refund?

Yes, Hotel Charles-Alexandre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Charles-Alexandre?

Yes, pets are welcome, with a limit of 1 total. There's a charge of CAD 28.74 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Charles-Alexandre?

Yes. Self parking costs CAD 28.74 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Charles-Alexandre?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Charles-Alexandre and nearby?

Have fun with nearby winter activities like cross-country skiing, snowmobiling, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a picnic area and a garden.

What's the area around Hotel Charles-Alexandre like?

Hotel Charles-Alexandre is in Centre-Ville, a short 1-minute walk from Grande Allée and 8 minutes' walk from Plains of Abraham. Travelers recommend the hotel for its walkable location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Charles-Alexandre Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Parking
Refrigerator
Cities
Car
Old town
Flights

What guests liked

  • Breakfast was very good, fresh, and delicious with a variety of options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The staff were great and accommodating.
Ereny, 2-night trip

10/10 Excellent

The hotel was cozy and clean
Behrouz, 3-night trip

10/10 Excellent

It would be nice to have a small fridge in the rooms for drinks.
Rod, 2-night trip

10/10 Excellent

Good!
Laura, 3-night trip

10/10 Excellent

That’s an excellent quality stay for us at such a reasonable price.
Siva Keerthi, 1-night trip

10/10 Excellent

We had a wonderful stay. The place was clean, spacious, and full of character. Easy check-in with digital keys and everything was well organized. The quiet neighborhood was perfect for walks, and there’s a park nearby for the dog. Walking distance to restaurants, coffee shops, and groceries. Easy parking and close to the highway. Highly recommend!
daria, 2-night trip

8/10 Good

For the short time I was there, pretty awesome place, I could've ventured further going down the road,lots to see A+...
paul, 2-night trip

8/10 Good

Very steep stairs. Otherwise very good.
Janet, 3-night trip

10/10 Excellent

Everything
Annie, 1-night trip

8/10 Good

Bathroom could use a remodel. Other than that all good.
Gabriel, 1-night trip

10/10 Excellent

Location. Lol 34 stairs to reach bedrooms!@@
Ruth, 4-night trip

8/10 Good

Cute property
Drew Ernestine, 1-night trip

8/10 Good

Good hotel, I was a bit weirded out by their whole remote front desk thingy, but it was a nice short stay. Clean and comfy room. Public transit easily available, near tourists areas.
Javier, 2-night trip

6/10 Okay

Ok property. Well situated and well priced if you are looking for a place to sleep while enjoying the old Quebec area (just a quick walk away). Parking was an issue as it was during the summer festival in Quebec. At $25 for reserved parking spot that was occupied, and ended up in another spot and got boxed in (likely by festival attendee). Just ok.
Eric, 1-night trip

10/10 Excellent

The hotel is immaculate and the neighborhood magical!
Walter, 2-night trip

8/10 Good

Nice room. clean bathroom. only issue is there’s beeping sound we don’t know where it’s coming from
Carol, 1-night trip

8/10 Good

Lovely hotel in a central location. The place could use some softer pillows and do beware the 2nd floor staircase if you have mobility issues.
Michelle, 2-night trip

8/10 Good

Great Location. Not having a staff member onsite is interesting as is the all-electronic access. The staff was most responsive though remote. We are in our 70’s and in good shape but dragging luggage and ourselves up 33 stairs to our room was a burden. At least a disclosure that there is no elevator would be good.
Dennis, 3-night trip

4/10 Poor

The A/C was not working at all. We called the front desk few times, but unfortunately nothing. We asked for a fan as sleeping with the windows open was not possible as it was too noisy, but never got the fan. A bit disappointed.. Despite everything, the room was very clean.
Alexandra, 1-night trip

10/10 Excellent

Good
Vanburen, 1-night trip

10/10 Excellent

nice stay
Paul, 2-night trip

10/10 Excellent

No late reception service, but clear and easy instructions to access the premises.
Julian, 1-night trip

10/10 Excellent

Great location, not too far from old town, charming hotel and nice staff
Cecile, 1-night trip

10/10 Excellent

Convenient location to explore Vieux Québec
3-night trip

2/10 Terrible

There are new owners, new processes & plenty of chaos & confusion about reservations, check in, securing your keys, obtaining breakfast vouchers. Even getting basic towels in your room is a monumental task. I have been a customer for more than 20 years. This time I hosted international guests after bragging about this property. How embarrassing & disappointing. When I asked to speak with the new owners to share my feedback privately, it was a request ignored. Not going back!
Annette, 3-night trip