OYO Hotel Marías,Aeropuerto Internacional de Chetumal

Property class: 2.5
City-center Chetumal hotel with outdoor pool

Choose dates to view prices

When visiting Chetumal, OYO Hotel Marías,Aeropuerto Internacional de Chetumal is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A room with a bed, a window with curtains, a radiator, and a door.

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

A hotel room with four single beds, each with a white mattress and yellow accents, arranged in a row.

Standard Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (Master)

A neatly made bed with a grey headboard, white bedding, and pink pillows. There are two bedside tables with lamps and a vase on one. The room has a checkered floor and a door leading to another room.

Suite (Master)

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Two single beds with wooden frames, white bedding, and pink accents.

Standard Room, 2 Double Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Three beds)

A hotel room with four single beds, each with a white mattress and yellow accents, arranged in a row.

Standard Room (Three beds)

  • 18 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 292 reviews
The price is $42
$52 total
includes taxes & fees
Nov 4 - Nov 5
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About the neighborhood

Map
27 Calle General Plutarco Elías Calles, Chetumal, QROO, 77090

What's nearby

  • Malecón de Chetumal - 6 min walk - 0.6 km
  • Fisherman's Fountain - 10 min walk - 0.9 km
  • Museo de la Ciudad - 11 min walk - 1.0 km
  • Explanada de la Bandera - 11 min walk - 1.0 km
  • Museum of Maya Culture - 13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive
  • Corozal (CZH) - 45 min drive

Restaurants

  • ‪Café del Puerto - ‬8 min walk
  • ‪Las Arracheras de Don José - ‬10 min walk
  • ‪La Barra - ‬9 min walk
  • ‪Emporio - ‬7 min walk
  • ‪El Patio Del 30 - ‬8 min walk

About this property

OYO Hotel Marías,Aeropuerto Internacional de Chetumal

  • When visiting Chetumal, OYO Hotel Marías,Aeropuerto Internacional de Chetumal is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 19 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

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Reviews

OYO Hotel Marías,Aeropuerto Internacional de Chetumal Reviews

6.2

Good

6.2

Cleanliness

6.6

Amenities

6.6

Staff & service

5.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The service Is Excellent
Verified review

8/10 Very good

Great basic accommodations
Verified review

10/10 Exceptional

Todo excelente
Verified review

8/10 Very good

Great front desk staff. Clean room. Excellent price.
Verified review

2/10 Poor

I wasn't able to check in without any notice; the Hotel was closed. A neighbor next door informed us that the hotel is closed because the electricity and water had been disconnected
Verified review

6/10 Good

Regular
Verified review

4/10 Fair

The floors were not clean. There was hair on the floor and in the shower. The sheets and one towel that was given were threadbear from age. The pool was closed due to maintenance. The only positive is that the air conditioner worked well.
Verified review

6/10 Good

Parking area needs to be maintained clean and brushed frequently, parking. Lot was too bushy.
Verified review

2/10 Poor

Worst hotel stay of my life so far.

Booked this stay which was to be a king bed suite. Hotels.com contacted the location, as usual hsppens, and the reservation was confirmed. Oyo Hotel Marías did process the deposit for a king suite per the contract. The balance was to be paid upon arrival. When I did arrive the attendant would not process a credit card payment and demanded cash. That was the start of the breach of contract. This was a nonrefundable booking. Finally get to the room to find 2 double beds and it was not the suite I booked. She made up done excuse that it was double booked by Hotels.com, but then they should not have accepted the contract or charged the deposit if it was already booked. Sure seems like a fraudulent transaction. Then discovered that the bedding was dirty. The first attendant was gone at this point and the new attendant did try to make the situation better by changing the dirty sheets and pillow cases. She did the best she could with the mess. There was dried blood on one pillowcase, and a stain in the middle of the bedsheet from what was probably an amorous encounter by the last occupants. The new sheets weren't much better, and some were threadbare in places. The bed was well worn so not a comfortable sleep at all. Also noticed a squashed cockroach on the wall that had to have been there for a while as it ess all dried out. Oh, and no hot water. Left early in the morning and upon leaving, the 3rd attendant said she'd have someone check. Wasn't going to wait around for that.
Seeing the mattress when the attendant took off the stained sheets.
Stained pillowcase
Stained pillow
Another stained pillowcase
Verified review

2/10 Poor

Cuando llegue el Hotel hacia una semana que estaba cerrado por motivos que desconozco. Y no me informaron nada.
Verified review

2/10 Poor

Deberían quitarlo de la plataforma, no está funcionando el hotel y aún así te cobran la estancia, estoy viendo el reembolso, un robo total
Verified review

10/10 Exceptional

Buena hotel si solo vas a dormir
Verified review

2/10 Poor

Pésimo servicio no atienden

Llegamos al hotel y estaba cerrado, se veía abandonado, nadie en recepción y me hicieron el cobro en mi tarjeta como si hubiera hecho el check in cuando no lo hice nunca porque estaba cerrado el hotel, hablé por teléfono y nunca contestaron las llamadas, estuve afuera del hotel media hora y estaba apagado todo y cerrado, no atienden ni las llamadas Tuve que retirarme a conseguir otro lugar para ir a dormir pésimo servicio
Verified review

8/10 Very good

Acorde al precio
Verified review

6/10 Good

Mantenimiento preventivo y continuo

El lugar es bueno, bien ubicado, tranquilo y un plus la alberca. Pero se debe DAR MANTENIMIENTO permanente y constante; aires acondicionados sucios de los filtros, el de la habitación 6 dejo de funcionar, los inodoros gastan mucha agua, el agua de la alberca está TURBIA hay que activar filtros por las noches. No dejen caer su hotel por falta de mantenimiento.
Verified review

2/10 Poor

Que es un asco, el personal es muy grosero
Verified review

2/10 Poor

La habitación que me dieron estaba sucia, con algo pegajoso en el piso, chicles en la cama. Las sabanas sucias y mucho ruido de la calle.
Verified review

4/10 Fair

Hotel en apariencia viejo, la habitación olía ma!!

La habitación sábanas muy viejas y con muchas manchas, al igual que las almohadas y las fundas muy nejas y n apariencia sucias con cabellos, la regadera acumulaba el agua y la taza del baño no juntaba agua había que echarle con tina para que descargara bien, el baño olía a orines. Aunque estuviera recién lavado, la alberca el agua se veía sucia, mala experiencia la verdad.
Verified review

2/10 Poor

Prometen agua caliente y no la hay, prometen una alberca y esta esta sucia y descuidada, tiene huéspedes con niños que buscan divertirse en la albercas y se les ocurre ese dia limpiarlas y echarle los quimicos dejandola inhabilitada. Se estaba quemando algo en una habitación y no avisaron a los que estabamos ahi del peligro, nos percatamos por los ruidos y el humo que se manifesto. No tiene personal capacitado, se le hizo comentario al que estaba en turno y solo dijo pues quejese, el hotel es un desatre, fue una experiencia horrible.no la recomiendo
Verified review

2/10 Poor

El hotel tiene unas intalaciones muy viejas y deterioradas, las habitaciones sin mini bar y no cuentan ni con un refrigerador en todo el hotel y el servicio pesimo me tube que salir el mismo dia y no me dieron ni un rembolso parcial
Verified review

8/10 Very good

Bien ubicado y cómodo

El hotel está cerca del malecón y del centro, buena ubicación, lugar para estacionarse, calle tranquila. Es un hotel cómodo, tiene alberca, la señorita de recepción muy amable, la de cabello rubio, la señora es poco amable e indiferente. Instalaciones buen, mobiliario cumple.
Verified review

6/10 Good

El alberca estaba fuera de servicio, aire acondicionado no funcionaba, el staff fue amable la mayor parte del tiempo
Verified review

6/10 Good

Reservación engañosa

La limpieza estuvo bien lo único que agregaría es que el aire acondicionado no llega en todo el espacio de la habitación también me sentí engañada en el momento de reservar la habitación porque ofrecía cosas y al final cuando llegué no cumplían las expectativas por lo que yo había decidido reservar aquí en el hotel yo reservé una habitación por la alberca porque tengo niños tenía otras opciones para reservar en otro hotel pero ese me pareció muy bonito pero fui engañada
Verified review

10/10 Exceptional

Fue exelente, buen servicio
Verified review

2/10 Poor

El personal del hotel no cuenta con la etica y la empatia el señor (beto) que es el encargado del hotel maria ,se le informo que no hay agua caliente y simplemente contesto que es domingo y que no tiene ninguna solocion y te alsa los ombros como diciendo que no le importa y no piede hacer nada su actitud fue grosera tuvimos 2 dias sin agua caliente no recomiendo el hotel