Does Am Neutor Hotel Salzburg Zentrum offer free cancellation for a full refund?

Yes, Am Neutor Hotel Salzburg Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Am Neutor Hotel Salzburg Zentrum?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Am Neutor Hotel Salzburg Zentrum?

Yes. Self parking costs EUR 19.00 per day. Parking spots may be limited.

What are the check-in and check-out times at Am Neutor Hotel Salzburg Zentrum?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Am Neutor Hotel Salzburg Zentrum?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.

What is there to do at Am Neutor Hotel Salzburg Zentrum and nearby?

Have fun with nearby activities like boat tours and hiking, and practice your swing on the nearby golf course.

What's the area around Am Neutor Hotel Salzburg Zentrum like?

Am Neutor Hotel Salzburg Zentrum is in Riedenburg, a short 7-minute drive from W.A. Mozart Airport (SZG) and 10 minutes' walk from Salzburg Christmas Market.

Am Neutor Hotel Salzburg Zentrum, Salzburg: Hotel Reviews, Rooms & Prices

6/10 Good

Sep 3, 2025

The trip was good. Hotel near the city Center. Friendly staff. Room was spacious.

Edna, 3-night trip

10/10 Exceptional

Jun 21, 2025

Good service and good location.

XINYAN, 3-night trip

10/10 Exceptional

May 31, 2025

Excellent hotel they provided unlimited bus pass for every bus in the city free of charge.

Lajos, 4-night trip

8/10 Very good

Jul 19, 2025

Clean and tidy rooms but are a Little old fashioned. Beds was comfortable but a little springy. Staff are Friendly and welcoming. Good location and close to the old town

Lloyd, 2-night trip

8/10 Very good

Jul 5, 2025

Very convinient!

Ulf, 3-night trip

6/10 Good

Sep 22, 2025

the room needs cleaning more . no regular cleaning done and supplies toilet paper towels not supplied regularly . the hotel location is excellent to the places planned to visit . the front reception male staff (indian ) was not helpful at all . he forgot to reserve our taxi when we left . we waited for one hour the taxi did not show up . called uber immediately to take us to the airport .

carmelita, 4-night trip

6/10 Good

Sep 19, 2025

3 night stay

While the staff was friendly and helpful, there are a number of issues to be highlighted: the phone in the room was not working - so had to go to the reception for every request. The toilet was of a design I had never seen in my life. Worst, there was no coffee machine in the room. So when we grabbed a coffee from the kitchen, we charged 2.70 Euros each, which was reversed after we argued about it. Which hotel nowadays does not have a coffee machine in the room??

Amit, 3-night trip

2/10 Poor

Aug 16, 2025

Do not recommend to anybody

There is no air condition in the hotel. when you check out they want you to pay city tax which i have never encountered. The girls in the reception were not polite. We did not enjoy there.

4-night trip

10/10 Exceptional

May 6, 2025

Perfect location. Charming and careful staff. When you arrive, you receive a very useful transportation pass which allows you to use local transports

MARIE-DOMINIQUE, 3-night trip

6/10 Good

May 17, 2025

Great location as on a number of bus routes in and out of the city and one directly to the airport. The foyer was refurbished and looked nice, but the rest of the hotel was a little tired. But it did the job and was not an unpleasant space to be in. I would stay again.

Suzanne, 3-night trip

4/10 Fair

Jul 29, 2025

Check-in wasn't great. We were visiting from outside the country. The guy at the reception during check-in seemed rude and absolutely not helpful. The lady at the checkout seemed good and charming. Parking is very limited, only 8 spaces for the whole hotel. Breakfast was okay but few more options would have been great. Also they doesn't seem to have a ramp for easy transfer of suitcases to/from the car. Rooms seemed cramped but not sure if that's the norm in Salzburg

3-night trip

8/10 Very good

Dec 14, 2024

Great location. Staff was very helpful. Large room, especially for Europe.

Laura, 1-night trip

6/10 Good

May 11, 2025

Petra, 1-night trip

4/10 Fair

Jul 7, 2025

The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.

Will, 5-night trip

10/10 Exceptional

Feb 3, 2023

Great location, we used the tunnel to visit the historical city

10/10 Exceptional

Sep 24, 2024

Location.

Camila, 2-night trip

8/10 Very good

Sep 19, 2024

Location

Giuliano, 2-night trip

4/10 Fair

Feb 17, 2024

Average hotel.

Zeki, 1-night trip

10/10 Exceptional

May 12, 2024

Excellent experience! 100% recommended!

Maria, 1-night trip

8/10 Very good

Apr 11, 2024

Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.

Daniela, 3-night trip

4/10 Fair

Dec 6, 2024

Needs to be better cleaned

katy, 1-night trip

6/10 Good

Oct 22, 2024

Room was spacious but the bathroom need updating. They still use old style shower curtains.

MARIA, 2-night trip

8/10 Very good

Oct 7, 2024

MARKUS, 2-night trip

8/10 Very good

Jan 16, 2025

.....

Michael, 3-night trip

6/10 Good

Jul 17, 2025

One of the primary reasons we chose this accommodation was the listing’s indication that a laundry facility was available on-site. However, upon arrival, we were informed by the front desk that no such facility exists, and the nearest coin laundry is two bus stops away. This was both inconvenient and frustrating, as access to laundry was an important factor in our booking decision. In addition, we were not made aware of the extensive construction taking place around the property. The noise from the work, which began as early as 7:00 a.m., significantly impacted our ability to rest during our stay. We also encountered maintenance issues within the room itself. The showerhead attachment in the bathroom was broken, and the sink appeared to be clogged, taking a long time to drain properly. I believe these matters should have been clearly communicated in the listing. When we raised the laundry issue with the receptionist, we were told that the property’s own website does not list such a facility—suggesting a discrepancy between the Expedia listing and the property’s actual amenities. I hope that steps can be taken to ensure that the information presented to potential guests is accurate and up-to-date. Accurate listings are essential in helping travelers make informed choices.

Joseph, 3-night trip

Am Neutor Hotel Salzburg Zentrum

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