Excelaris Grand Resort Conventions & Spa

Property class: 3.5
Hotel with spa, near Glorieta de las Alas

Choose dates to view prices

Excelaris Grand Resort Conventions & Spa offers a great location, putting you within a 15-minute walk of Glorieta de las Alas and Tequesquitengo Lake. You can visit the spa to indulge in body wraps or mani/pedis, and Regional cuisine is served at Las Uvas, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Babysitting
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is $126
$151 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

A hotel room with two beds, a small table with a fruit bowl, a desk with a chair, a lamp, and a mirror.

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a TV, and a balcony.

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a small table, a chair, a lamp, and a view of the outdoors.

Family Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Room

A neatly made bed with white bedding and pillows, a bedside lamp, a framed floral painting on the wall, and a green throw blanket.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

A neatly made bed with white linens, a green throw, and two bedside lamps.

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Master Suite , 6 pax

A hotel room with two beds, a desk, a chair, a small table, and a bathroom.

Family Master Suite , 6 pax

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Double Suite Junior

In-room safe, cribs (surcharge), bed sheets

Double Suite Junior

  • Sleeps 2

JUNIOR SUITE

  • Sleeps 3

Similar properties

Exterior
Hotel Master Club
Jojutla
  • Pool
  • Spa
  • Pet friendly
  • Free parking
7.8 out of 10, Good, 140 reviews
The price is $84
$100 total
includes taxes & fees
Sep 20 - Sep 21
Hotel Master Club
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, MOR, 08 10 2071

What's nearby

  • Glorieta de las Alas - 1 min walk - 0.0 km
  • Tequesquitengo Lake - 9 min walk - 0.8 km
  • Jardines de México - 11 min drive - 9.4 km
  • Water Park El Rollo - 27 min drive - 33.3 km
  • Aquasplash Water Park - 27 min drive - 13.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 121 min drive

Restaurants

  • ‪Restaurante Jardines de México - ‬12 min drive
  • ‪Playa El Rincón - ‬6 min drive
  • ‪Restaurante Don Cangrejo - ‬3 min drive
  • ‪Ricas Micheladas el solar - ‬5 min walk
  • ‪Gorditas Shakis - ‬16 min walk

About this property

Excelaris Grand Resort Conventions & Spa

  • Excelaris Grand Resort Conventions & Spa offers a great location, putting you within a 15-minute walk of Glorieta de las Alas and Tequesquitengo Lake. You can visit the spa to indulge in body wraps or mani/pedis, and Regional cuisine is served at Las Uvas, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 50 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed*

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite self parking
    • Free 24-hour offsite parking within 1640 ft

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 60-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open select days.

Dining

Las Uvas - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Rincones - Onsite bar. Open select days.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 290 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 250.0 per night

Pets

  • Pets are allowed for an extra charge of MXN 500 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Excelaris Grand Resort Conventions Tequesquitengo

Excelaris Grand Resort Conventions

Excelaris Grand Conventions Tequesquitengo

Excelaris Grand Conventions

Excelaris Conventions & Spa

Excelaris Grand Resort Conventions Spa

Excelaris Grand Resort Conventions & Spa Hotel

Excelaris Grand Resort Conventions & Spa Jojutla

Excelaris Grand Resort Conventions & Spa Hotel Jojutla

Frequently asked questions

Is there a pool at Excelaris Grand Resort Conventions & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Excelaris Grand Resort Conventions & Spa?

Yes, pets are welcome. There's a charge of MXN 500 per pet, per night.

Is parking offered on site at Excelaris Grand Resort Conventions & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Excelaris Grand Resort Conventions & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Excelaris Grand Resort Conventions & Spa and nearby?

Excelaris Grand Resort Conventions & Spa has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Excelaris Grand Resort Conventions & Spa?

Yes, Las Uvas offers Regional cuisine.

What's the area around Excelaris Grand Resort Conventions & Spa like?

Excelaris Grand Resort Conventions & Spa is located a short 11-minute walk from Tequesquitengo Lake.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Excelaris Grand Resort Conventions & Spa Reviews

8.6

Excellent

9.2

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was highly recommended and very good. (4 reviews)
  • The restaurant offers tasty, generously sized dishes at a good price with good service. (8 reviews)
  • The spa at this property is highly recommended and offers excellent services. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

An excellent location
Verified review

10/10 Exceptional

Very friendly staff and very clean aérea
Verified review

10/10 Exceptional

staff was excellent -
Verified review

10/10 Exceptional

The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended.
Verified review

10/10 Exceptional

Very clean and organized great customer service .
Verified review

8/10 Very good

Very good
Verified review

10/10 Exceptional

Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe.
Verified review

6/10 Good

Service on restaurant average. Reception information on surrounding area poor.
Verified review

4/10 Fair

Very Nice, Hotel probably Nicest Hotel I. The area unfortunately staff does not Give You Good Feel when it Comes Customer Service, we are getting married in this area and we’re interested in looking at the hotels for a future date for our guest and the girl working at the front desk not the one with the glasses the other one had such a horrible attitude I do not understand how a hotel like this higher somebody like that with that type of personality to be at the front desk to receive guest. Hotel is nice compared to others in the area, but the staff a lot of work. Every time I ask for something You feel like you were Doing them a favor.
Verified review

10/10 Exceptional

Habitación amplia y muy limpia (lo que no me gusto es que le acaban de dar mantenimiento a la madera y yo senti que olia aun a pintura, de hecho, el dia que salí, le estaban dando mantenimiento junto a la mía [bajaron bases de cama y el ropero]); excelente servicio del personal (agradables, amistosos, atentos), motivo por el cuál hemos regresado; quiero mencionar a Daniel de recepción (botones) y a Guadalupe (mesera de la alberca) por el gran servicio dado a mi persona como a mi familia. Cotice hacer una reunión en el hotel (carnita asada) pero me salió más barato el viaje en grupo a holbox que la cotización de una tarde ahí. Volveré sin pensarlo y lo recomiendo ampliamente para descansar.
Verified review

10/10 Exceptional

Esta ocasión si estaba excelente la temperatura del agua de la alberca
Verified review

8/10 Very good

El clima solo salía aire
Verified review

10/10 Exceptional

Muy bonito mucho errores en la Administración
Verified review

10/10 Exceptional

Excelentes instalaciones y atención, solo por mejorar la temperatura del agua de la alberca, ya van 2 ocasiones que me toca agua excesivamente fría
Verified review

8/10 Very good

Muy buen tamaño
Verified review

10/10 Exceptional

Excelente servicio y las instalaciones muy limpias y buenas
Verified review

10/10 Exceptional

La amabilidad de las personas
Verified review

6/10 Good

El servicio de reservación y check in, por Isabel Trujillo fue muy bueno y muy amable. La habitación estaba en buenas condiciones. El servicio de internet fue bastante malo, la señal era intermitente y muy baja en la habitación. En cuanto a la emisión de la factura, desde mi check in les proveí mis datos fiscales y el día del check out, con más de una hora de anticipación solicité que la tuvieran emitida a mi salida, sin embargo, tal vez por fallas de comunicación el empleado de la recepción me comentó que la tendría, pero a la hora de salida me comentó que no tenía acceso al sistema, y que tenía que esperar a su reemplazo que tardaría unos 5 minutos, se tardó 15 pero, el problema fue que a esa hora, aprox 6:30 AM, me comenzó a pedir de nuevo mis datos fiscales, "porque no los tenía en el sistema". Dado que tenía que tomar un vuelo no la pude esperar, lo cual me dejó un mal sabor ya que yo les había enviado la información con anterioridad. El día de hoy hablé con Isabel Trujillo y, muy amablemente me envió la factura a mi whatsapp.
Verified review

10/10 Exceptional

Si la habitación impecable, el personal amable respetuoso con nuestros hijos perrunos Felicidades!! Volveremos pronto súper recomendable gracias!!!
Verified review

6/10 Good

En general regular, el aire acondicionado no enfriaba, la televisión muy pequeña, y sobre todo el costo de la habitación me pareció muy caro en relación costo beneficio. Hay poca flexibilidad para extender un poco el check out, al final lo conseguimos pero tienes que negociar mucho.
Verified review

10/10 Exceptional

Nos encantó a mi novia y a mi si. Duda volveremos
Verified review

8/10 Very good

EL HOTEL YA ANTIGUO, UNA BUENA REMODELACION LE VENDRIA BIEN, COMODO, AMPLIO, CREO QUE LO MEJOR DE LA ZONA, EL PERSONAL MUY AMABLE TE ATIENDEN EN TODO MOMENTO.
Verified review

10/10 Exceptional

Vista espectacular de el lago
Verified review

8/10 Very good

Me encantó la limpieza, la atención fue muy buena pero siento que por ejemplo en la noche les hace falta personal , más en los restaurantes, el área de alberca muy bien , solo que si deberían variar la música, (SE AGRADECE QUE NO PONGAN REGUETON, BANDA Y CORRIDOS TUMBADOS) pero pura salsa y merengue viejitos no está tan padre, de ahí en fuera todo lo demás muy bien, gracias por la atención.
Verified review

8/10 Very good

Nos gustó el silencio, la amplitud de los cuartos. La alberca está bien, aunque tendrían que darle mantenimiento a los azulejos.