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Hotel Monterrey

Property class: 4
Central hotel with outdoor pool, connected to the convention center, near Clock Tower

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Located in the historic Cartagena Walled City, Hotel Monterrey offers a charming retreat. Unwind at the rooftop terrace or poolside bar, indulge in local cuisine at BRASSERIE MONTAIGNE restaurant, and take advantage of free English breakfast and high-speed WiFi. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $144
$144 total
May 2 - May 3

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard with View

  • 15 sq m
  • Sleeps 3

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About the neighborhood

Map
Carrera 8B, 25-103, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 2 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • San Pedro Claver Church and Convent - 6 min walk - 0.6 km
  • Bolivar Square - 6 min walk - 0.6 km
  • Walls of Cartagena - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Café Morena - ‬2 min walk
  • ‪Marea by Rausch - ‬3 min walk
  • ‪Mar de las Antillas - ‬2 min walk
  • ‪Sierpe - ‬5 min walk
  • ‪La Casa de Socorro - ‬3 min walk

About this property

Hotel Monterrey

Hotel Monterrey features a rooftop terrace and puts you just steps from Cartagena de Indias Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at BRASSERIE MONTAIGNE, which serves local cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a bar/lounge, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

BRASSERIE MONTAIGNE - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Renovations and closures

The property is closed between April 22 and May 31.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Monterrey
Hotel Monterrey Cartagena
Monterrey Cartagena
Monterrey Hotel Cartagena
Hotel Monterrey Hotel
Hotel Monterrey Cartagena
Hotel Monterrey Hotel Cartagena

Frequently asked questions

Is Hotel Monterrey currently open?

The property is closed between April 22 and May 31.

Does Hotel Monterrey offer free cancellation for a full refund?

Yes, Hotel Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Monterrey?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.

Are pets allowed at Hotel Monterrey?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Monterrey?

Sorry, there's no onsite parking at Hotel Monterrey.

What are the check-in and check-out times at Hotel Monterrey?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Monterrey?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Hotel Monterrey and nearby?

Hotel Monterrey has an outdoor pool.

Are there restaurants at or near Hotel Monterrey?

Yes, BRASSERIE MONTAIGNE offers local cuisine.

What's the area around Hotel Monterrey like?

Hotel Monterrey is in Cartagena Walled City, a short 2-minute walk from Cartagena de Indias Convention Center and 6 minutes' walk from Clock Tower.

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Reviews

Hotel Monterrey Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities

Popular mentions

Service staff
Room
Building
Location
Breakfast
View
Cities

Reviews

Verified

10/10 Exceptional

Simply beautiful colonial hotel directly across the plaza from the main gate to the walled city
James, 2-night trip
Verified

10/10 Exceptional

The location is great, very near to the walled city and very near of Getsemani neighbourhood. The rooms are nice and the staff very kind
Pablo, 5-night trip
Verified

8/10 Very good

Good place to stay
Darwin, 3-night trip
Verified

10/10 Exceptional

Great hotel in a great location !!

Great hotel , great location , tasty breakfast and most importantly a very courteous and helpful staff
Michel, 4-night trip
Verified

10/10 Exceptional

The hotel is nicely located and the STAFF is amazing.
Monique, 5-night trip
Verified

10/10 Exceptional

Professional staff and warm atmosphere!
Miguel, 5-night trip
Verified

10/10 Exceptional

Historic building, friendly service, and great location!
Pierre, 1-night trip
Verified

2/10 Poor

Unfortunately, our stay at this hotel was very poor. Our room was large and overlooked the clock tower, but that was where the positives ended. The room itself was tatty and grubby- the towels were stained and the curtains had holes. The bathroom was visibly unclean (stained bath with hairs and toothpaste splashes on the bathroom door). Whilst the view over the clock tower was great, the noise was unmanageable. Loud drumming/shouting/sirens were still incredibly loud at 1am. Even with ear plugs (we bought our own), our sleep was terrible. Whilst this was not the fault of the hotel, it's very much worth bearing in mind. We were very disappointed to have not been informed about the significant building works that are being carried out next door. The hammering/angle grinding went on most of the day, and it made using the pool area impossible. Having said that, the pool area was in very poor condition and nothing like the photos (broken beds/murky pool with cracked tiles) so we probably didn't miss much. Breakfast was served in the small downstairs area and consisted of sliced bread, some cold, greasy empenadas and cornflakes. No hot options or cheeses or even water. Because of all the issues, we cut our losses and checked out after 1 night. The receptionist was apologetic/acknowledged that similar complaints had been made by other guests. We were promised we would receive a refund for the unused nights we had paid for given the circumstances, but this did materialise.
Nicholas, 2-night trip
Verified

10/10 Exceptional

Good hotel, well located. Would come back.
Juan Pablo, 1-night trip
Verified

10/10 Exceptional

It was a beautiful hote. Staff were amazing. Perfect location. I would definetily recommend this hotel and i would return there.
Margarita, 7-night trip
Verified

10/10 Exceptional

Rooms are very spacious and the building it’s super unique
Veronica, 1-night trip
Verified

10/10 Exceptional

Staff were very helpful and friendly. Just outside city wall and surrounding streets were lively with shops and cafes
Donal, 3-night trip
Verified

10/10 Exceptional

Excellent location - walking distance to all attractions, restaurants and stores. We had a room facing the restaurant so it’s nice and quiet. The facilities are very basic but adequate for a short stay.
Siu Ki Angela, 2-night trip
Verified

10/10 Exceptional

Nice hotel in the heart of the city within walking distance of pretty much everything. Only complaint would be the construction going on outside, but aside from that everything was great !
Daniel, 3-night trip
Verified

10/10 Exceptional

Comfortable Accommodations

Such a great hotel for the price! It’s not fancy and could use renovation. However, my room was clean, all of the staff were friendly, the complimentary breakfast was good, and the location is great.
Christine, 2-night trip
Verified

10/10 Exceptional

Was a gray hotel
elania, 3-night trip
Verified

8/10 Very good

Works were being done around the area.
Verified

10/10 Exceptional

The staff was super friendly and respectful. I had a problem with my excursion, which the staff assisted me with. I still missed my excursion but that was my fault. The neighborhood was full of restaurants, bars, nightclubs and a friendly atmosphere. An unforgettable experience.
Samuel Elias, 3-night trip
Verified

8/10 Very good

The room was out of date and generally below average (low water pressure, peeling paint, no ironing board). However, the staff was incredibly kind and attentive and the view was unbeatable.
2-night trip
Verified

10/10 Exceptional

It’s an old hotel, and some staff could be friendlier but for the price this was a great deal. Room cleaners did an awesome job, rooftop is beautiful and very friendly staff there and at the restaurant. The building is very old and there is a slight whiff of mold and dampness. But hey, for the price it was fabulous, and hot water in the shower which is not a guarantee in some of the fanciest hotels in Cartagena. The bed very comfortable! And small, but smart tv, which was a nice touch. The location is unbelievable!
Leonid, 10-night trip
Verified

6/10 Good

This place was ok. It was close to everything, just wasn’t my cup of tea. The building could use some maintenance. My room was very small and the bed was uncomfortable.
Nakry, 2-night trip
Verified

8/10 Very good

Location of superb, we got a nice room with a view/ however we were here on a Friday night and there was a bad playing on the roof well almost till 2am. They need to assign rooms smartly so we would be disturbed by the noise.
Sonal, 1-night trip
Verified

8/10 Very good

heavy construction around the area which is out of control of the property. but it is located right on the town center where there is major traffic including the party buses. so it is quite loud.
Verified

6/10 Good

This hotel is perfectly located, the staff is friendly and helpful. However there is a huge construction project happening all around the property. As well the pool was not open for the duration of our stay and we were not notified beforehand. I would call ahead to check if that was a selling point for your visit and make sure it will be available or if you can get a room where there is not a full blown construction site outside your window. Once the construction is completed this hotel will be the ultimate gem.
Rebecca, 7-night trip
Verified

6/10 Good

Pros: Location was great. It got loud at night with the party buses and events, but we didn't mind. Overall clean and good AC/fan in the rooms. Cons: Hotel is outdated. Great for if you're just looking for a place to sleep. Construction next door. Breakfast was mediocre. Pool did not look swimmable which was a huge disappointment. It had an odd colour dust (presumably from all the construction). **Side note: I was travelling with my husband and 1year old baby.
Romman, 3-night trip