Skip to main content

Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with outdoor pool, near Centro Maya Shopping Center

Choose dates to view prices

Close to Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen welcomes you with a warm atmosphere. Savor full breakfast and unwind at the rooftop terrace or poolside bar, while taking advantage of laundry facilities and high-speed WiFi. With an outdoor pool and helpful staff, this hotel near Centro Maya Shopping Center is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is $83
$107 total
includes taxes & fees
Aug 2 - Aug 3

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a small table.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and seating area.

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(68 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

A modern hotel room with a kitchenette, a separate bathroom, and a large bed.

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.6 out of 10
Excellent
(20 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(28 reviews)
  • Golf view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

A modern kitchen with wooden cabinets, a dining area with a table and bar stools, and a living area with a sofa and a small round table.

Suite, 2 Bedrooms, Golf View (Balcony)

9.2 out of 10
Wonderful
(19 reviews)
  • Golf view
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Similar properties

Exterior
Wyndham Garden Playa del Carmen
Playacar
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 1,003 reviews
The price is $68
$85 total
includes taxes & fees
Aug 11 - Aug 12
Wyndham Garden Playa del Carmen
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Centro Maya Shopping Center - 13 min walk - 1.1 km
  • Quinta Avenida - 4 min drive - 3.5 km
  • Playa del Carmen Main Beach - 5 min drive - 3.9 km
  • Playacar Golf Club - 7 min drive - 2.1 km
  • Xcaret Eco Theme Park - 9 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km
  • Free airport shuttle

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪steakhouse riu tequila - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

  • Residence Inn by Marriott Playa del Carmen features a rooftop terrace and puts you within a 15-minute walk of Centro Maya Shopping Center. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are just a 5-minute drive away. The helpful staff and overall value get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Golf clubhouse on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Administrative fee: USD 50

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Playa del Carmen?

Yes, cats and dogs are welcome. There's a charge of USD 20.00 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Playa del Carmen?

Yes, there's free self parking.

Is airport shuttle service offered by Residence Inn by Marriott Playa del Carmen?

Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM on request.

What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?

Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness center.

Does Residence Inn by Marriott Playa del Carmen have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.

What's the area around Residence Inn by Marriott Playa del Carmen like?

Residence Inn by Marriott Playa del Carmen is a short 19-minute walk from Playacar Golf Club and 10 minutes' walk from Centro Maya Shopping Center. Travelers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Residence Inn by Marriott Playa del Carmen Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast at this property offers a diverse selection of options. (98 reviews)
  • The pool area offers a lovely view and is rarely busy. (29 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Family friendly
Beach
Kitchen
Food
Restaurant
Bed

Reviews

Verified

10/10 Exceptional

Excellent place to stay!!! Very friendly staff and super clean rooms/common areas. Lot of choices for an amazing breakfast every single day…will come back again if we ever plan to stay in Playa Del Carmen/Tulum area.
SUDEEP, 6-night trip
Verified

10/10 Exceptional

Spent 10 days here and the entire staff was great!!
Lauren, 13-night trip
Verified

10/10 Exceptional

Rooms were nice and spacious, excellent location , and the breakfast was a plus
Juan Carlos, 4-night trip
Verified

10/10 Exceptional

very clean wonderful friendly helpful staff
Douglas, 8-night trip
Verified

10/10 Exceptional

The pool was great. The Roof Top a lovely place to watch the sunset. The breakfast was delicious.
Hope, 7-night trip
Verified

10/10 Exceptional

Very Nice, Very Clean, Good Services...
Jorge, 3-night trip
Verified

10/10 Exceptional

Very clean rooms. They did rooms service every day. The staff was very kind and helpful.
Osvaldo, 3-night trip
Verified

10/10 Exceptional

Amazing stay, beautiful rooftop pool , perfect and safe car parking. Front desk staff super helpful and Very polite. Chose this hotel because of its easy access by car. 10 minutes drive from Playa Fundadores, where the main action is. Perfect Hotel if you rent a car and explore By yourself the Mayan region. The Rooms are big and beautiful, we had a beautiful view on the golf course.
Jean m, 3-night trip
Verified

8/10 Very good

Great room - nice size, room for everything we had and plenty of space for both of us.
George, 7-night trip
Verified

10/10 Exceptional

The rooms are great. Large, big kitchen area and great TV’s. United States programming. My room had a small balcony. Breakfast was okay. It’s a great place to stay in transit as it has an airport shuttle.
Douglas, 1-night trip
Verified

8/10 Very good

Nice hotel, clean and good breakfast with a pretty view on the rooftop. Wish they provided water in the rooms or had ample service to water since sometimes they ran out of bottle water that you can buy.
Emily, 4-night trip
Verified

10/10 Exceptional

The room was clean and it had a functional kitchen which helped me offset how brutally expensive downtown Playa del Carmen is. The garden view rooms are very quiet also which was a highlight for me.
Anami Julian, 16-night trip
Verified

10/10 Exceptional

Spacious rooms full equipped. Pool at the roof. Very comfortable.
Hector, 1-night trip
Verified

8/10 Very good

This was an amazing hotel for the budget. Our family of five was able to share one room (two bedrooms) comfortably. The pool was great for my boys (aged 11, 6 and 4) and we enjoyed breakfast daily. The location was really our only complaint. We love to walk places and there really wasn't anywhere to safely walk, so we ended up taking cabs into town daily. The hotel did offer a shuttle one of the days when it was available.
Lauren, 6-night trip
Verified

10/10 Exceptional

Clean room and clean areas , staff gave beyond expectation of customer service
Teresa, 5-night trip
Verified

10/10 Exceptional

CLEAN, FRIENLY STAFF, EXELENT LOCATION, FREE TRANSPORT FROM AIRPORT TO HOTEL AND VS
Juan, 1-night trip
Verified

10/10 Exceptional

Friendly staff, spacious room. Everything was as expected. Value for money
Deepu, 3-night trip
Verified

10/10 Exceptional

The room was clean, staff on the lobby were friendly, and the best was the breakfast. Great variety greast testing andclean dinning area.
Bernardo Gonsalez, 4-night trip
Verified

10/10 Exceptional

Very clean rooms we stayed for more than 4 nights and had our rooms cleaned everyday. The staff was very helpful and friendly. The breakfast is very diverse and has lots of options . Very happy with this hotel , would stay here again!
Lobby
Rooftop Pool
Front Entrance
Alex Gil, 5-night trip
Verified

8/10 Very good

The pool is small, but on the roof so lovely to go up. Lots of seating and umbrellas. The staff are amazing and the cleaning staff are awesome. My only concern is that the breakfast, although varies daily, is not up to the standards of a Marriott.
Jan, 14-night trip
Verified

10/10 Exceptional

Big room, clean. Good breakfast. Personal great
Ramiro, 6-night trip
Verified

8/10 Very good

Friendly staff
Karen, 12-night trip
Verified

8/10 Very good

The staff was courteous and helpful The carpets on the main floor need cleaning
Mary Ann, 21-night trip
Verified

10/10 Exceptional

All the staff are friendly and willing to help. Large clean spacious room!
Sandy, 6-night trip
Verified

10/10 Exceptional

The stay was excellent! We received one of the best service. Definitely will be back!
Flavio De Medeiros, 5-night trip