Crowne Plaza Memphis East

We had to call for the shuttle service twice late at night upon arrival, so things started off bad. Check in was quick and easy, the staff was friendly and the room was very clean. The only other thing we noticed was that the carpet in the room a little stain but more so in the hallway had some stains and a smell from being wet. Nice size indoor pool and hot tub. Would be nice to have adult only late night hours.

Staff was friendly. The bread was dry at breakfast and syrup container not working. Linens were stained.

Hotel felt dirty when opened fridge someone’s stuff was still in there big brown stain on chair people kept slamming doors you can hear everyone’s conversation in the hall the pool looked dirty bedding was old and worn

When we arrived to our room, one of the double beds was missing a leg, so it leaned to the side. We got in so late and we were so tired that we didn’t bother with changing rooms. My husband and I took the broken bed and it was pretty uncomfortable. The next morning when my husband, myself and our 2 children went down for breakfast, we were asked for our vouchers. The lady at the front desk informed us that we didn’t purchase vouchers with our stay, so we asked could we be compensated with them for the broken bed troubles. She said she could only give us 1, not 4. It wasn’t until we decided to leave and not stay for breakfast that she offered us 4. My husband asked her why she couldn’t do that to begin with, and she claimed she wasn’t aware that we were a family of 4- but she had just checked us out of our room, and offered us a corner to sit our luggage down while we ate, so she definitely knew there were 4 of us. It was all very strange and we most likely won’t be returning.

Everything was great with my room except the shower stayed running