Hanover Hotels

"The overall property is gorgeous. HOWEVER the staff more so the reception people at check in and check out SUCKED. Any issues you have they will simply just say “I apologize” I would NOT stay here again."

"The resort is beautiful just know that if you are not premium club rokm service is an additional $15 per service and well as premium liquor is only for premium guest or up charge as well. Staff is amazing. Food I would give a 6 buffet does not have a wide selection. The night club is freezing bring your jacket. The views are spectacular from anywhere in the resort. I stayed on the adult only side. "

"We were sent to Riu Negril for a night due to TB being overbooked (inconvenient!). At TB, we chose a garden view room and ended up with a view of the aging property next door. Damion in the buffet is amazing. A lot of little nuances, like the fire alarm activating a few times during our stay, toilets being clogged, and a cockroach in our room will keep us from returning. Not to mention the snafu with the overbooking. Not our jam. We'll try someplace else next time."

"A"

"The hotel seems old but we'll kept. Front desk, 5 stars, specially Lewis and Camille, they were great. Food was ok, nothing special. Streak house was the best. The rest of the restaurants, 2 to 3 stars max, specially the Italian. The room was ok. Very clean.TV was old, no streaming apps, just basic TV. No espresso machine, just a percolator. Staff in general, 3 stars. They were not very welcoming or friendly. Only a few were great. "

"The Sunset was a perfect relaxation spot. Their private beach access and facilities were great. We are not into inclusive stays but this one had all the right ingredients of good food, gracious hosts and excellent rooms to make our time there restorative. Highly recommended!"

"My honey & sugar scrub was amazing 💯 but the resort itself is old, could use 1 or 2 more restaurants, more activities , and definitely a bigger poll"

"I ate the same food daily, not enough options "

"Please get to Jamaica and have the best time. They want you there. They are ready for you there. Take SMALL BILLS to tip- It will make your life easier than trying to break big bills. Entertainment was awesome. Service awesome. Food amazing "