Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Matsuzakaya Honten

4.0 star property
Adults-only ryokan with restaurant, near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Matsuzakaya Honten

Exterior detail
Building design
Superior Twin Room, Bathtub | 1 bedroom, minibar, in-room safe, desk
Basic Twin Room, Bathtub | 1 bedroom, minibar, in-room safe, desk
Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV
Surrounded by Hakone's natural beauty, Matsuzakaya Honten offers a serene escape. Soak in the indoor mineral hot spring or unwind by the fireplace in the lobby. With an arcade/game room, restaurant and helpful staff nearby guests have left with lasting memories.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Free parking
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • 24-hour front desk
  • Arcade/game room
  • Lobby fireplace
  • Front-desk safe
  • Multilingual staff
  • Gift shops/newsstands
  • Luggage storage

Feel at home (6)

  • Daily housekeeping
  • Minibar
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Arcade/game room
  • Free self parking
The current price is $640
$706 total
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Basic Twin Room, Bathtub

1 bedroom, minibar, in-room safe, desk

Basic Twin Room, Bathtub

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Spring water bathtub
Private bathroom
Minibar
Electric kettle
Air conditioning
Hair dryer
Private bathroom
Spring water bathtub
Electric kettle
Free bottled water
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath | 1 bedroom, minibar, in-room safe, desk

Luxury Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 75 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A | 1 bedroom, minibar, in-room safe, desk

Premium Room with Tatami Area and Open-Air Bath A

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A | 1 bedroom, minibar, in-room safe, desk

Standard Room with Tatami Area A

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Electric kettle
Free bottled water
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 59 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV

Premium Room with Tatami Area and Open-Air Bath B

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 57 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Superior Twin Room, Bathtub

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 67 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei) | 1 bedroom, minibar, in-room safe, desk

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | 1 bedroom, minibar, in-room safe, desk

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

1 bedroom, minibar, in-room safe, desk

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 88 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 88 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking | 1 bedroom, minibar, in-room safe, desk

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 75 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 89 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking | 1 bedroom, minibar, in-room safe, desk

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Spring water bathtub
Minibar
Air conditioning
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Electric kettle
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room with Shower (Kakumeikan), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Electric kettle
Free bottled water
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,681 reviews
The price is $432
$525 total
Dec 4 - Dec 5
Hakone Kowakien TEN-YU
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523

What's nearby

  • Hakone Shrine - 7 min drive - 2.7 km
  • Hakone Kowakien Yunessun - 7 min drive - 3.1 km
  • Lake Ashi - 8 min drive - 3.0 km
  • Hakone Open Air Museum - 8 min drive - 3.4 km
  • Hakone Gora Park - 9 min drive - 4.1 km

Getting around

  • Haneda Airport (HND) - 103 min drive
  • Narita Intl. Airport (NRT) - 160 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Hakone Ohiradai Station - 9 min drive
  • Hakone Gora Station - 12 min drive

Restaurants

  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪箱根バターサンド Sun San D - ‬4 min drive
  • ‪fontana - ‬4 min drive
  • ‪Cheese Terrace - ‬4 min drive
  • ‪腸詰屋芦ノ湖店 - ‬4 min drive

About this property

Matsuzakaya Honten

When you stay at Matsuzakaya Honten, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Lake Ashi. Free perks include WiFi and self parking. Also, Hakone Open Air Museum and Hakone Shrine are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 12
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Arcade/game room
  • Traditional architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Soap
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 9:30 PM
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

Does Matsuzakaya Honten offer free cancellation for a full refund?

Yes, Matsuzakaya Honten does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Matsuzakaya Honten?

Sorry, pets aren't allowed.

Is parking offered on site at Matsuzakaya Honten?

Yes, there's free self parking.

What are the check-in and check-out times at Matsuzakaya Honten?

Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is 11 AM.

What is there to do at Matsuzakaya Honten and nearby?

Onsite recreation at Matsuzakaya Honten includes hot springs. Matsuzakaya Honten also has an arcade.

Are there restaurants at or near Matsuzakaya Honten?

Yes, there's an onsite restaurant.

What's the area around Matsuzakaya Honten like?

Matsuzakaya Honten is a short 14-minute walk from Buddhist Stoneworks at Motohakone and 18 minutes' walk from Hakone Yunohana Golf Course.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Breakfast
Onsen
Culture
Bus
Private bathroom
History
Restaurant

What guests liked

  • Dining experiences were exceptional with traditional Japanese cuisine and attentive service. (7 reviews)
  • Traditional Japanese breakfast was a highlight, lasting all day and providing a culinary journey. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to
Amy, 2-night trip

10/10 Exceptional

Amazing service and hospitality!
Mai Thuy, 1-night trip

10/10 Exceptional

great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Amy, 1-night trip

10/10 Exceptional

Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Tanja, 2-night trip

10/10 Exceptional

What a great experience!
Fanling, 1-night trip

10/10 Exceptional

Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stephen, 2-night trip

10/10 Exceptional

The stay was super amazing from the get go. The hotel staff being the limelight, from when we entered the hotel till we exited, they were nothing less than fantastic, polite, efficient and courteous. In terms of the property itself, really amazing rooms, you can book your own private onsen, dinner and breakfast are included and they were very adjusting of our dietary restrictions (including vegetarian). We didn't even notice how the day went by and our stay finished. I will highly recommend it to anyone.
Mayank, 1-night trip

10/10 Exceptional

Very good Onsen ryokan with rich history. Excellent service and high quality japanese kaiseki cuisine. we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
Hong Yi, 1-night trip

10/10 Exceptional

Service was perfect. Despite the 350 year old building, it’s super clean everywhere
Scarlet, 1-night trip

10/10 Exceptional

10/10 recommend, my favorite stay!

Best hotel experience I've ever had, the room, onsen, food and staff were all perfect. I am a vegan and the hotel went prepared me fantastic meals for my dietary restrictions. The staff were so sweet and accommodating, celebrated my upcoming birthday and even ran with us to the bus stop to help us catch the bus to the station. The onsen in the room and reservable private onsen were 10/10, highly recommend for anyone looking for a relaxing ryokan. The hotel has such history and was so lovely. Cant recommend this hotel enough! Thank you for a great stay
Brittany, 1-night trip

10/10 Exceptional

The most memorable experience. A stay at a Japanese ryokan is the ultimate Japanese experience, it’s not cheap, but this inn is worth every penny. You are treated as part of the family from the moment you check in. The included dinner and breakfast are exquisite, a feast for the eye and culinary journey. This ryokan has larger rooms than the other ryokan I have been, and I love the private onsen option if you are not ready for the public Japanese onsen experience. The only complaint is that I cannot stay longer.
Room
Public room for kids, with traditional Japanese toys
Public room
Complementary drinks during happy hours
2-night trip

10/10 Exceptional

9.99 --> Here's why... The establishment is immaculate. Unexpected value at every turn with an impeccably hospitable staff. The onsen quality is superb and the kaiseki dinners are exquisite. Everything about the space is conducive to restfulness and relaxation. The ONE drawback was the massages. They were VERY poor. I expected a high quality massage at a place like this but they contract out MTs who lack skill. My fiancé and I received some of the worst massages we've ever had. Skip the massages and enjoy an otherwise FANTASTIC stay. Would stay again without even looking at other places.
Larry, 1-night trip

10/10 Exceptional

Amazing place

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Bogdan, 2-night trip

10/10 Exceptional

Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again - it definitely felt like a retreat…very peaceful.
Ann, 1-night trip

6/10 Good

Traditionelles japanisches Haus, etwas abgeschabt.

Für ältere Menschen nicht geeignet, da dieses traditionsreiche Haus viele steile Treppen hat und man mit den ungewohnten japanischen Sandalen leicht zu Sturz kommen könnte. Für junge Paare sicher romantisch, man kann privat-Onsen buchen, das Wasser war nicht klar - er war allerdings im Freien. Das Essen (Kayseki Dinner und japanisches Frühstück) waren so-so.
Irmgard, 2-night trip

10/10 Exceptional

Very unique property and great experience
Robert, 2-night trip

10/10 Exceptional

素晴らしい

若いスタッフが２人付いてもらいましたが、素晴らしい対応でした。料理も良かったです。寝室が1階で、2階にコタツの部屋とトイレでした。寝室にもトイレとテレビが有ればと思いました。しかし、近日中に必ずお邪魔します。
HAJIME, 1-night trip

10/10 Exceptional

静けさ、お湯、いずれも最高でした。
Daishu, 1-night trip

10/10 Exceptional

The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Nicholas, 1-night trip

10/10 Exceptional

Beautifully kept, historic ryokan with own hotspring.
Pia, 1-night trip

10/10 Exceptional

AMAZING!
Parvine, 1-night trip

10/10 Exceptional

The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Emmanuel, 1-night trip

10/10 Exceptional

Fue la mejor decisión el quedarnos aquí aunque fuera solo por una noche, después de varios días cansados en japón tomarse un día para relajarse y descansar es lo mejor ya que la atención y el detalle es excelente, volvería a hospedarme aquí incluso por más tiempo si me es posible, una noche se quedó corta
Ana, 1-night trip

10/10 Exceptional

Great experience, great staff, great accommodation and great food.
Isabella, 1-night trip

10/10 Exceptional

What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
Ryan, 2-night trip