Al Shohada by Palm Rich Makkah, Makkah: Hotel Reviews, Rooms & Prices

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Luxury hotel with restaurant, near Great Mosque of Makkah

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Where to?

Dates

June 2025

July 2025

Family Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Located near Great Mosque of Makkah, Al Shohada offers a warm welcome with shopping on site and a daily manager's reception. Guests can unwind with spa services or get work done at the business center. With in-room WiFi, dry cleaning/laundry services, and helpful staff have left lasting impressions on previous guests.

Good

Popular amenities

Free parking
Free WiFi
Air conditioning
24/7 front desk
Laundry facilities
Restaurant

Main amenities (12)

Daily housekeeping
Restaurant
Breakfast available
Self parking
24-hour room service
Room service
Business center
24-hour front desk
Front-desk safe
Snack bar/deli
ATM/banking services
Laundry service

Feel at home (6)

Refrigerator
Private bathroom
Separate bedroom
Television
Daily housekeeping
Laundry facilities

Room options

All rooms

2 beds

3+ beds

Showing 6 of 6 rooms

1 bedroom, in-room safe, desk, iron/ironing board

Standard Quadruple Room

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

3.0 sq m
Sleeps 4
4 Double Beds

Junior Suite, 1 Bedroom

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

3.3 sq m
Sleeps 4
4 Twin Beds

Standard Triple Room

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

2.7 sq m
Sleeps 3
3 Double Beds

Deluxe Suite

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

Sleeps 4
4 Twin Beds

Standard Double Room

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

2.4 sq m
Sleeps 2
2 Double Beds

Presidential Suite

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

3.3 sq m
Sleeps 4
4 Twin Beds

Similar properties

Parking available
Free WiFi
Restaurant
Air conditioning

$110 total

includes taxes & fees

Jun 16 - Jun 17

About the neighborhood

Ajyad Street, Holy City, Makkah, Makkah Province, 21955

What's nearby

Great Mosque of Makkah - 8 min walk - 0.7 km
Kaaba - 11 min walk - 1.0 km
Abraj Al-Bait Towers - 11 min walk - 1.0 km
Well of Zamzam - 12 min walk - 1.0 km
King Fahad Gate - 13 min walk - 1.1 km

Getting around

King Abdulaziz Intl. Airport (JED) - 75 min drive
Makkah Station - 16 min drive

Restaurants

‪29Th Floor - ‬6 min walk
‪Al Majlis - ‬13 min walk
‪بيتزا هت - ‬10 min walk
‪Masharef Lounge - ‬13 min walk
‪Al Khairat Restaurant - ‬13 min walk

About this property

Al Shohada by Palm Rich Makkah

Al Shohada by Palm Rich Makkah puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests will have free perks like WiFi and valet parking. This luxurious hotel is also within a 15-minute walk of Abraj Al-Bait Towers and Well of Zamzam.

Languages

Arabic, English, Urdu

At a glance

Hotel size

- 494 rooms

Arriving/Leaving

- Check-in start time: 4 PM; Check-in end time: 12:30 PM
- Express check-in/out available
- Minimum check-in age: 15
- Check-out time is 1:00 PM

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
- Couples wishing to share a room must provide proof of marriage

Children

- No cribs (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

- Free onsite valet parking
- Onsite self parking (SAR 250 per night)
- Wheelchair-accessible parking on site
- Onsite parking limited

Other information

- Designated smoking areas
- No alcohol allowed onsite

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli

What to do

Shopping

Working away

Business center
Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Banquet hall
Art Deco architecture

Accessibility

Elevator
Elevator door width (inches): 10
Wheelchair accessible
Wheelchair-accessible parking

Room amenities

Be entertained

40-inch LCD TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Bed sheets provided

Freshen up

Private bathroom
Bathtub or shower
Hair dryer
Towels

Stay connected

Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone

Food and drink

Refrigerator

Daily housekeeping
In-room safe

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately SAR 50 for adults and SAR 25 for children
Housekeeping is offered for an extra charge

Children & extra beds

Rollaway beds are available for SAR 110.0 per night

Parking

Self parking costs SAR 250 per night

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

State tax ID - 5%

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 10001669

Also known as

Al Shohada

Al Shohada Hotel

Al Shohada Hotel Mecca

Al Shohada Mecca

Hotel Al Shohada

Hotel Shohada

Shohada

Shohada Hotel

Hotel Al Shohada Makkah/Mecca

Al Shohada

Al Shohada Hotel

Al Shohada by Palm Rich Makkah Hotel

Al Shohada by Palm Rich Makkah Makkah

Al Shohada by Palm Rich Makkah Hotel Makkah

Frequently asked questions

Are pets allowed at Al Shohada by Palm Rich Makkah?

Sorry, pets aren't allowed.

Is parking offered on site at Al Shohada by Palm Rich Makkah?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at Al Shohada by Palm Rich Makkah?

Check-in start time: 4 PM; Check-in end time: 12:30 PM. Check-out time is 1:00 PM. Express check-in and check-out are available.

Are there restaurants at or near Al Shohada by Palm Rich Makkah?

Yes, there's an onsite restaurant.

What's the area around Al Shohada by Palm Rich Makkah like?

Al Shohada by Palm Rich Makkah is a short 10-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Al Shohada by Palm Rich Makkah Reviews

7.2

Good

7.2/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

8/10

1-night trip

8/10

1-night trip

6/10

عليكم للاسف وللمرة الاولى في فندق اشهداء اطالب بدفع مبلغ مقابل موقف السيارة بالرغم من انني احد زبائن الفندق متى ما جيت لمكه للمعلو مية فان احد عوامل تفضيل فندق الشهداء هو وجد الموقف المجاني للسيارة بالرغم من بعد المسافه عن الحرم ولكن الا هذه الميزه الغيت

2/10

They charged car parking fee 50 Sr / day however car parking is with booking Room service very poor second day we called many times but no no room service

2-night trip

6/10

The Room was Nice But When wE open the Windows Frame full Of dust , toilet flush not working well , problem during check out With wrong posting FB outlet

4/10

I had booked the hotel and paid for online. Arrived at the hotel late in the evening to find the hotel staff not speaking much English and not very helpful. The receptionist said that the room had been booked but no payment was received and that we had to pay again. Even though we produced proof of payment he still demanded another payment. It was a problem with their bank I found out later. I did get a refund but it caused quite a bit of inconvenience. The room needed updating and the shower was dirty. The restaurant floor was not swept regularly during the buffet breakfast, there were bits of food etc on the floor. The lobby however is spacious and very good.

6-night trip

8/10

اقامة جيدة ولكن للاسف المطعم كان مغلق

10/10

8/10

I was allowed to check out a bit later than expected.

2/10

اسوء خدمة عملاء موظفين ليس لديهم مسؤوليه ولا الخبرة في احترام الضيف وانهاء اجراءات الدخول لا انصح احد يحجز من خلال النت بالفندق هذه ولا يوجد رقم هاتف شغال تتواصل مع احد منهم

10/10

1-night trip

2/10

كان الاستقبال سيِّئ جداً، والمعاملة سيئة، وموظفي المطعم يتعاملون بأسلوب غير لائق مع النزلاء، وطعام الفطور سيِّئ،

1-night trip

6/10

I have stayed in Al Shohada hotel twice prior to this visit and i can clearly see the standard has gone down and it is certainly not a five start hotel. The positives: -The hotel staff quickly came to pick up the luggage on our arrival and safely took to our room -The reception staff looked nice and gentle, although had to bring in a translater on one occasion to explain one problem - The two issues related to shower/toilet were responded and fixed in quick time (within 30 mins) by the housekeeping staff who were humble and polite The negatives: - We booked a twin bed room for x2 adults, x2 kids through expedia and what we got is one king size bed. On multiple complaints, we were told sorry this is what we have to bear with, as hotel is full - We booked a non-smoking room through expedia and what we got was a room in a corridor full of smoking guests and bad smell all around. Again this was complained to reception but to no avail - The toilet flush wasn't working on first use and the shower drain was blocked. These were fixed on reporting but what i find disappointing is that these should be checked prior to room allocated to new guests - The housekeeping is TERRIBLE, of our 5 nights stay only once did the room service came to change towels/bed sheets and clean room (despite calling them 3 times and every time they acknowledge to come but won't). This room service bloke was a rude person and the hotel needs to teach him how to speak to guests.

5-night trip