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Hotel Casa Maraf - Isla Mujeres

3.0 star property
Hotel within walking distance of Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Casa Maraf - Isla Mujeres

Relax in this stylish room with two beds, a large window, and a ceiling fan.
Stylish corridor with macramé wall hangings and a potted plant, leading to a reception area with a workspace.
Stunning city views from the upper levels of this multi-story building.
Enjoy the vibrant street scene from this balcony with a seating area and potted plant.
Stunning hallway adorned with unique dreamcatchers and lush greenery.
Hotel Casa Maraf - Isla Mujeres, located in the heart of Centro, offers a tranquil retreat. With smoke-free premises and in-room WiFi, you can unwind after exploring the nearby Isla Mujeres Ferry Terminal and North Beach.

Reviews

6.4 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (3)

  • Near the beach
  • Air conditioning
  • Limited hour front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite

1 bedroom, free WiFi, bed sheets

Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (204)

Basic Room (204) | 1 bedroom, free WiFi, bed sheets

Basic Room (204)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room (101)

1 bedroom, free WiFi, bed sheets

Basic Room (101)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

1 bedroom, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Suite, 2 Double Beds

1 bedroom, free WiFi, bed sheets

Basic Suite, 2 Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room (306)

Basic Room (306) | 1 bedroom, free WiFi, bed sheets

Basic Room (306)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Francisco I. Madero Mz 4-LOTE 10,, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 km
  • Isla Mujeres Ferry Terminal - 3 min walk - 0.3 km
  • Isla Mujeres Cemetery - 5 min walk - 0.4 km
  • North Beach - 5 min walk - 0.4 km
  • Dolphin Discovery - 7 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪Los Mariscos de Humo - ‬1 min walk
  • ‪Aroma Isla - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk
  • ‪Los Tacos de Humo - ‬1 min walk
  • ‪El Patio - ‬2 min walk

About this property

Hotel Casa Maraf - Isla Mujeres

Hotel Casa Maraf - Isla Mujeres puts you in a great location, within just a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 15 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
ROOM

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only

Stay connected

  • Free WiFi
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash deposit: USD 100 per accommodation, per stay

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Casa Maraf Isla Mujeres
Hotel Casa Maraf Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel
Hotel Casa Maraf - Isla Mujeres Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel Isla Mujeres
HELP_OUTLINE

Frequently asked questions

Does Hotel Casa Maraf - Isla Mujeres offer free cancellation for a full refund?

Yes, Hotel Casa Maraf - Isla Mujeres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa Maraf - Isla Mujeres?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Casa Maraf - Isla Mujeres?

Sorry, there's no onsite parking at Hotel Casa Maraf - Isla Mujeres.

What are the check-in and check-out times at Hotel Casa Maraf - Isla Mujeres?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Casa Maraf - Isla Mujeres?

No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.

What's the area around Hotel Casa Maraf - Isla Mujeres like?

Hotel Casa Maraf - Isla Mujeres is a short 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes' walk from North Beach.

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Hotel Casa Maraf - Isla Mujeres Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bathroom
Location
Water
Bed
Balcony
Beach
Shower
Toilet

Reviews

8/10 Very good

Spectacular location.
GUILLERMO, 2-night trip

8/10 Very good

Gotta clean those cartons & sheets better
Troy, 3-night trip

10/10 Exceptional

Well priced.
Barbara, 1-night trip

2/10 Poor

The place is a dump. Broken toilet broken ceiling fan. No hot water. Only a sheet on the bed ,no blankets at all.Only a bed in the room and that bed was awful.I think the only thing clean in the room were the sheets on the bed. Shower was nasty. Bath fixtures were all corroded. Just dont do it.There are better cheap places to stay.
Lisa, 2-night trip

10/10 Exceptional

The staff was very personable & helpful. My room was very clean. It was very centrally located. It was safe. I did miss a fridge though. And the locckbox was out of service.
Carol, 7-night trip

6/10 Good

Cheap
Alexis, 1-night trip

8/10 Very good

People are very kind, helpful. If you want a big resort, this isn’t for you, but if you want a clean place to stay across the street from the ocean, this is it, you are in the middle of everything, walking distance to everything. We had a private room with a large balcony. I stay last week and am headed back Wednesday for the rest of my trip. I love the island , the waters are absolutely beautiful, the locals are great.
Manuel, 2-night trip

8/10 Very good

We just needed to unexpectedly crash for one night. This did the trick. It is close to everything we needed, AC and shower were working and it was OK for the price. It is very clean. We did not have hight expectations for 60USD/night.
Alexander, 1-night trip

8/10 Very good

5 days I stay in the second floor with balcony I feel the hotel it was OK for the price Close to everything !, definitely things to improve 1 Hot water 2 table And chairs in the room 3 maybe free coffee in the morning 4 it’s missing the welcome to mexico feeling 5 It’s not box safe in the room n working condition 6 redesign the Bathroom for More Space 7 In general is a OK place to stay for a budget trip

6/10 Good

The room was size wise was good. Bathroom was too small. Our shower was plug. At the moment of check out was nobody at the counter so, we left the key and controllers at the counter.
Cynthia, 1-night trip

4/10 Fair

The safe on our room wasn’t attached to anything, you could literally pick it up off the shelf and walk out with it.
Samantha, 4-night trip

8/10 Very good

The location accuracy is bad. I was unable to walk so the attendant changed our booking to a first floor room which is really great!
Dante, 2-night trip

2/10 Poor

Isla Mijeres

We booked 3 nights and had to move out after the first night. The room was very small but clean. The biggest problem was the balcony as the door wouldn’t open. Also there was a solid 5 foot solid wall for the railing The tv didn’t work. When we asked at the front desk if we could move & the clerk said “no” The housekeeper said there was a room for us to move to
Sherrie, 3-night trip

6/10 Good

Didnt like that there was only enough water for 1 person to shower. Had to use bottles of water for husband to shower. Other than that no complaints
Claudia, 1-night trip

2/10 Poor

Toilet didnt flush. Shower with cold water.
Robin, 1-night trip

2/10 Poor

Do not be fooled by the pictures... unortunately it was not as great as it seemed. PROS: Close Proximity to Ferry, Restaurants and Playa Norte CONS: The rooms were very close to each other and you could hear babies crying,banging and slamming of doors -Bathroom was extremely small- barely enough room to sit down in toilet -bathroom had a very bad smell - like sewage -A piece of hair was found under bed sheets -The room had only 1 bed, there was no chairs or small table
Kliti, 4-night trip

6/10 Good

The property was inexpensive at $110 CAD a night, it was clean & the staff responsive when I asked for a blanket (there were only sheets) & toilet paper. It was close to the beach & restaurants. The pictures are not representative of the space. It is very small & some of the lights do not work. One morning we had no water & the next - just cool water however at least we could shower. Our view was of a cement wall however we did have a balcony.
Karen, 3-night trip

2/10 Poor

Do not stay in this hotel. There was no water in the hotel entire period of the time we stayed in there. Went to the beach and came back with wet clothes and no water to shower, or toilet can’t be used either. Such a horrible experience. Had to buy 5 water bottles each at $5 just to get by. Ughhhhh.

2/10 Poor

This property is located within walking distance of all the attractions on the north end. That’s all I can say good. The rooms are certainly not what is pictured. Very uncomfortable bed, only provided with a sheet. No blanket or quilt. Only given 2 towels for a 6 day stay. Requested new towels 2 days before we were given towels with holes all in them. No wash cloth or floor mat. Cold showers as well. I will not stay here again or recommend this hotel to anyone else.
Camille, 5-night trip

4/10 Fair

The only nice thing was drinking water in the lobby. Room smelled toxic, like sewer entire time. Beds are full size, hard. All linens stained. No shampoo body wash, just one bar soap. No hair dryer, no bathroom shelf like advertised. Sliding glass outside to little balcony but you can see the outside. Most Electrical outlets do not work. Very noisy especially when raining, the rain guards create so much noise. One sheet to cover. False advertising!!!!
Yelena, 2-night trip

2/10 Poor

AVOID AT ALL COSTS

Low price is not worth it. Place is filthy. Dirty room, dirty sheets, dirty towels. Front desk tried to say it was oxidization, but other hotels in area that I’ve stayed at don’t have this issue. Pictures on web not accurate at all. Rooms are tiny, with absolutely no amenities. Place is cheap and location is great, but that’s the only good thing. Inoperable bathrooms. No manager on site to address issues. Place was inhabitable and hotel refused to refund our money without us being able to stay one night of our 5 night booking.
Audrey, 5-night trip

8/10 Very good

Very good except for flooded room

We were pleasantly surprised. Check in was quick, the room was clean and modern. The beds were comfortable with pillow top mattresses. They were firm beds. The bathroom is a good size. The shower is large, and has a big modern "rain" type shower head. There is very little space around the sink to put your toiletries, but there is a lower shelf below it. HOT water, but it takes a couple minutes for it to get through, and great water pressure. Almost too much in the sink, which would splash us almost every time. Hahaha. The closet is a decent size and included a safe which we did not use. We were there for 8 days and did not require maid service, so can not comment on that. Do Not Disturb sign is our friend. Our room was not tiny as others described. There were big sliding glass windows out to a small deck, although the stucco walls around the deck were too high to see over, so no view. Based on the building, it appears that only the 4 rooms at the front of the building would have one. There is a single plug outlet each on the outer side of the bed, and a double at the inner side over the nightstand. All worked. No coffee maker, mini fridge or microwave. Spanish music at the establishment across the street can be heard from noon to midnight. Each time it rains, your room floods with about an inch of water, and covers most of the floor. We had to slosh around for 3 days of our visit. It comes in through the sliding glass doors. Each guest we spoke to said same
Shawn, 8-night trip

8/10 Very good

Bien
Jean, 2-night trip

2/10 Poor

Terrible

Sin agua , sin internet , sin recepcionista , sin seguridad , sin caja de seguridad , pésimo .
Daniel, 4-night trip

6/10 Good

No habia agua caliente. No hay servicio de limpieza No habia wifi. No funcionaba la tv. No brindan cosas de aseo personal solo nos dieron 1 papel de baño para 4 días.
Veronica juset, 3-night trip