When you stay at Hotel Paradise Suites, you'll be in a fantastic location, just a 5-minute walk from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Guests can enjoy the 24-hour fitness center or take advantage of nearby scuba diving. A terrace and a garden are other highlights. Fellow travelers love the helpful staff and location.
When you stay at Hotel Paradise Suites, you'll be in a fantastic location, just a 5-minute walk from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Guests can enjoy the 24-hour fitness center or take advantage of nearby scuba diving. A terrace and a garden are other highlights. Fellow travelers love the helpful staff and location.
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free (dogs and cats only, 3 total, up to 110 lbs per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
What to do
Beach nearby
Boat tours nearby
Scuba diving nearby
Working away
24-hour business center
Computer station
Services
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Beach towels
Virtual front desk
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
Mosquito nets
Communal living room
24-hour fitness center
Art gallery on site
Designer stores on site
Spa services
Massage/treatment rooms
Banquet hall
Firepit
Outdoor furniture
Accessibility
Wheelchair accessible
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Yard
Separate living room
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Food and drink
Mini-fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Cookware, dishes, and utensils
Blender
Dining table
More
Daily housekeeping
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 35.19 per person, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Also known as
Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres
Frequently asked questions
Are pets allowed at Hotel Paradise Suites?
Yes, cats and dogs stay free, with a limit of 3 total and maximum weight of 110 lbs per pet. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Paradise Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Paradise Suites?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Paradise Suites?
No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.3 mi) are both nearby.
What is there to do at Hotel Paradise Suites and nearby?
Have fun with nearby activities like boat tours, fishing, and scuba diving. Enjoy amenities like a 24-hour fitness center, spa services, and a picnic area. Hotel Paradise Suites also has a garden.
Does Hotel Paradise Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.
Does Hotel Paradise Suites have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
What's the area around Hotel Paradise Suites like?
Hotel Paradise Suites is located near North Beach in Centro - Supmza 001, a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes' walk from Isla Mujeres Ferry Terminal. Travelers say that the hotel is in a great location.
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Reviews
Hotel Paradise Suites Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.4
Location
9.0
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The property is a short walk to the beautiful beach, offering a convenient and relaxing experience for beachgoers. (31 reviews)
The pool was clean, relaxing, and a great respite from the busy street outside. (24 reviews)
The hotel is within walking distance to numerous restaurants and eateries, offering a variety of dining options. (11 reviews)
The staff was lovely and very attentive when I had questions. Great location- close to the beach and a variety of restaurant's.
Verified review
10/10 Exceptional
Mar 24, 2026
From check in to on site massage and perfectly appointed rooms with a fantastic outdoor area at each unit. It was an excellent stay!
Verified review
10/10 Exceptional
Mar 1, 2026
The room was clean, the location was amazing, and the staff is outstanding.
Verified review
10/10 Exceptional
Jan 15, 2026
Clean, beautiful grounds, great pool
Verified review
10/10 Exceptional
Mar 26, 2026
The location was perfect and staff were very friendly. The pool is small but clean. I would definitely return.
Verified review
10/10 Exceptional
Apr 3, 2026
Great location steps from North Beach. Quiet, chill vibes on property. Very Zen. Staff are fantastic- thank you Alex and team. Clean rooms and grounds. Would def stay again
Verified review
8/10 Very good
Mar 31, 2026
The key to this place is it’s proximity to the beach, which is a two minute walk away. The pool area and courtyard as a whole provide a nice respite from the busy street outside. The rooms provide basic amenities, and the property is well cared for by an attentive staff. It’s a great value for the price.
Verified review
8/10 Very good
Mar 17, 2026
Great location. Upkeep could be better the bathroom sink and shower head we’re very bad.
Verified review
10/10 Exceptional
Jan 20, 2026
We enjoyed our stay very much. Paradise Suites is a lovely hotel which offers tranquility, a great location and very helpful staff, especially Alex. The pool and grounds were relaxing and offer a great escape from the busy beach.
We plan on a return trip!
Verified review
10/10 Exceptional
Jan 26, 2026
Close to everything you need. Quite and secluded, full fridge and kitchen amenities.
Verified review
10/10 Exceptional
Mar 23, 2026
The location is perfect. 2 minute walk to the beach, restaurants all around. Once in hotel it is quite, clean, great air conditioning and HIT WATER fir a great shower after the beach. During my 9 day stay i had to work 5 days and thw wifi was always strong. I used the diningvtable as my workstation and this was perfect. I will be back for certain!
Verified review
10/10 Exceptional
Nov 3, 2025
This was an amazing stay! It is located right next to the beach and the Main Street with restaurants and shops. Friendly staff and great air conditioning unit. Would definitely stay again!
Verified review
8/10 Very good
Apr 11, 2026
Located across the street from Snappers. Staff was very nice, and kept up the grounds. This little place has potential but needs a refresh. Beds were comfy, AC worked well and had hot water in the shower. The pool was clean and in good condition and a nice touch the place.
Con: The internet would not connect to WIFI and checking out was never made clear due to early checkout and language barrier.
Overall I would return to this location...Place has potential
Verified review
10/10 Exceptional
Mar 3, 2026
The room was clean and cleaned daily. And the staff was excellent. Alex is a gem! The pool is really nice, and in excellent shape! It's not the Ritz, and doesn't claim to be the Ritz. You're small block from the beach, It's a great location, and right outside the hotel door, you have 2 excellent restaurants, and one amazing burger stand.
Verified review
10/10 Exceptional
Dec 14, 2025
Our second stay here and again it was fabulous. Steps away from North beach and within walking distance of downtown. We love it here because it’s quiet and peaceful and yet close to everything. Alex the manager is friendly and extremely helpful.
Verified review
10/10 Exceptional
Jan 18, 2026
Alex made our stay great! Crazy that right in the midst of busy playa Norte you’d step into the property and instant serenity! Rooms were clean, spacious, and the location was unbeatable. Alex introduced us to the best food and friendly neighbors, and was there to help with anything we needed! We will be back!
Verified review
10/10 Exceptional
Mar 31, 2026
We paid an extremely reasonable price for a hotel that was a block from the beach. Alex the property manager was very helpful and accommodating. The pool was very relaxing and we were able to get some nice pics in it!
Plenty of shops near by, and walking distance from EVERYTHING. We got a golf cart the first day but quickly realized we didn’t need it because everything was so close. Very nice and quick breakfast spot right next door.
We loved being able to wake up, grab some breakfast, and then immediately head to the beach! Very pleasant experience.
Just remember this is a very small island! So it came with its own challenges, at no fault to the hotel.
Verified review
10/10 Exceptional
Dec 9, 2025
The room was perfect. Alex was awesome during the entire stay, answering every question we had. The place is about a block from north beach, which makes it ideal. Tons of food options within walking distance. We’ll be back!
Verified review
10/10 Exceptional
Dec 13, 2025
Our own sucluded spot in the middle of everything. Alex was amazing, always around if we needed her. 3 minute walk to the most beautiful beach you will never want to leave.
Verified review
10/10 Exceptional
Dec 25, 2025
The courtyard style of the property was interesting and cool. The room was spacious and very livable. They provided beach towels, which was nice. The staff were very accommodating. Many food and bar options right next to the property, with the beach only one block from the hotel. You can rent a golf cart for longer excursions just steps away from the hotel.
Verified review
10/10 Exceptional
Dec 13, 2025
The hotel is great. It is great value for what you pay for and it's anvoasis in the niddle of all the action. Everything you need ro want us walkeable. Closest beach is North Beach and that is the best one on the island. Staff were friendly and professional. Room was clean and everything worked great.
Verified review
10/10 Exceptional
Dec 3, 2025
Rooms were spacy & clean. Minutes from the beach, walking. Alex, the manager, lives on property and is great to work with. She'll make sure all your needs are taken care of. Also, sports bar, Snappers, is directly across the street. Overall, we had a great stay.
Verified review
8/10 Very good
Jul 25, 2025
This is a quiet tucked back property with about 12 suites, very quiet, nice grounds and pool, friendly responsive staff and clean rooms. Very close to Playa Norte beach and less than a 5 minute walk to everything downtown. Would stay again!!
Verified review
6/10 Good
May 30, 2026
The shower was awful with water spraying out everywhere but little pressure. Couldn’t even get my hair wet. Toilet wouldn’t flush. I called and they did come and fix the shower and toilet. Ants in the kitchen area. Told them abs I was told it was from rain. WiFi was out for 2 days was told from weather although all the other places we went had wifi. Never came to clean the room. I requested towels and garbage removal. They brought towels but never took garbage. Was told when we got there they would refill the water dispenser but never did that either. Location was good for the beach! Probably would not stay there again.
Verified review
10/10 Exceptional
Jul 31, 2025
Great small place
Great inexpensive hotel close to the beach. Older property, but well-maintained. Clean rooms and a comfortable bed. Hot water and again, great location! Also, the pool was super clean.