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Soles Mayas

2.5 star property
Tulum hotel with outdoor pool

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Photo gallery for Soles Mayas

Interior
Front of property
Exterior
Outdoor pool
Free WiFi, bed sheets
Escape to Soles Mayas, a tranquil retreat near Tulum National Park. Enjoy the warmth of an outdoor pool and stay connected with in-room WiFi. Guests appreciate the helpful staff and tour/ticket assistance that make exploring easier.

Reviews

3.0 out of 10

Popular amenities

  • Pet friendly
  • Pool
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Outdoor pool
  • Air conditioning
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (5)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

Highlights

Air conditioning
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Kitchen
Private bathroom
Rainfall showerhead
Microwave
Free bottled water
Coffee/tea maker
Cookware/dishes/utensils
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Kitchen
Private bathroom
Rainfall showerhead
Microwave
Free bottled water
Coffee/tea maker
Cookware/dishes/utensils
  • Sleeps 7
  • 2 Double Beds and 1 King Bed

View all photos for Room

Free WiFi, bed sheets

Room

Highlights

Air conditioning
Kitchen
Private bathroom
Rainfall showerhead
Microwave
Free bottled water
Coffee/tea maker
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
C. 14 Sur, La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 5 min drive - 4.3 km
  • Gran Cenote - 7 min drive - 6.4 km
  • Tulum Mayan Ruins - 10 min drive - 5.8 km
  • Tulum Beach - 10 min drive - 8.3 km
  • Playa Paraiso - 18 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Sukhothai - ‬10 min walk
  • ‪El Camello Jr - ‬11 min walk
  • ‪El Tio - ‬12 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min walk
  • ‪Vaivén - ‬4 min walk

About this property

Soles Mayas

Soles Mayas puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum Beach. Also, Tulum National Park and Gran Cenote are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets stay free
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Soles Mayas Hotel
Soles Mayas Tulum
Soles Mayas Hotel Tulum

Frequently asked questions

Does Soles Mayas offer free cancellation for a full refund?

Yes, Soles Mayas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Soles Mayas?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Soles Mayas?

Yes, pets stay free.

Is parking offered on site at Soles Mayas?

Sorry, there's no onsite parking at Soles Mayas.

What are the check-in and check-out times at Soles Mayas?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.

What is there to do at Soles Mayas and nearby?

Soles Mayas has an outdoor pool.

What's the area around Soles Mayas like?

Soles Mayas is a short 14-minute walk from Holistika Art Walk and 20 minutes' walk from Dos Aguas Park.

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Soles Mayas Reviews

Reviews

3.0

5.0/10

Cleanliness

2.8/10

Staff & service

2.0/10

Amenities

2.8/10

Property conditions & facilities

Reviews

8/10 Very good

En diciembre estaba en remodelacion, pero agradabl

Las instalaciones no están como se muestra en las fotos (están en remodelacion) , sin embargo el anfitrion Víctor nos proporcionó habitación extra para compensar el mal entendido entre hotel y hoteles.com
Eduardo, 2-night trip

2/10 Poor

Detta hotell är under
Philip, 2-night trip

2/10 Poor

Stängt. Finns ändå kvar att boka.
Maria, 2-night trip

2/10 Poor

We showed up on Christmas night, after a long search for the property since it is in a newer area of town and there are no street signs. After several stops for directions, we found the door but the lights were off and the door unlocked. We showed ourselves in because no one was there to greet us at reception. It was clearly under construction with tools everywhere, an empty pool with 18” of murky water. The rooms were unprepared and there were no linens on any of the beds. After walking around the dark building we had to seek other accommodations for the duration of the stay. It was clear that they were not anticipating guests but we never received any notification. We still have not received a reply to our email and we are hoping they do not charge our credit card. Sorely disappointed.
Jill, 2-night trip

2/10 Poor

Pesimo servicio

El hotel no nos recibio
Jorge alberto, 2-night trip

2/10 Poor

El hotel NO EXISTE!!! Están anunciando un establecimiento que es un edificio abandonado! Cuando llegamos las puertas estaban cerradas, todo el edificio a oscuras y no había nadie del personal allí, incluso las cámaras de seguridad estaban volteadas hacia arriba, el hotel claramente está cerrado al público!!! Exijo que se me reembolse mi dinero. Tuve que conseguir otro hotel de último minuto esa misma noche en plena nochebuena!
1-night trip