Hotels in Irakleio

"had a very disappointing experience at this hotel. The air conditioning barely worked, making the room uncomfortable throughout my stay. On top of that, the service was poor — staff members were unhelpful and came across as rude when approached with concerns. Overall, the experience was far below expectations, and I would not recommend staying here."

"The best view on the rooftop. Close to all the museums and staff service was excellent. "

"While the hotel’s location near the port is convenient, our experience was mixed. The front desk woman staff often came across as dismissive and didn’t seem to fully listen to guests during conversations. We observed this not only during our own interactions but also while sitting in the lobby and watching them engage with other customers. The rooms also had some issues. The bathrooms showed signs of mold and could benefit from a thorough cleaning or mildew treatment. The air conditioning was not functional during our stay in April, as the hotel had the system set to heat only, and the thermostat was not adjustable—even the fan couldn’t be turned on. Additionally, the rooms are not soundproof, and noise from neighboring rooms, even something as minor as coughing, was clearly audible. On a positive note, the breakfast buffet offers good value for the price. Overall, the hotel isn’t the worst option, but there is definitely room for improvement."

"Great"

"Good"

"We were there just one night, to catch a flight the next day . Convient."

"The breakfast is amazing with lots of varieties. The roof t"

"Excellent location close to the Acropolis and Plaka shopping. Very modern and spacious rooms. "

"My stay at Ermass was great, The staff was very welcoming and helpful, my room was clean, comfortable and well maintained. The location made it very easy to move around the city and get to places, would definitely recommend it "