Hotels in Ibaiondo

"Location is excellent. Rooms are small - good air conditioning/ heating. Beds are comfortable. Breakfast was just ok - limited selection and for a hotel of this standard a bit disappointing. It was quite expensive given the room sizes and breakfast overall. "

"Recommended. Great location."

"The room and communal areas were spotless. We didnt use the spa or breakfast facilities so can't comment on those. Our only regret was that we didn't go for a room with a view and had a room at the back which faced the wall and was a bit dark. Also, would be great if the skybar was open a bit later and was a bit bigger as it did get crowded and the bar downstairs wasnt open. Staff were friendly and helpful and the hotel has a fantastic location for exploring Bilbao."

"Excellent location and service. Modern and elegant design. Highly recommended."

"Roof terrace is useless and staff not very helpful."

"Fantastic location, rooms were immaculate everything new. All the staff were very friendly had a fantastic here."

"Arriving later in the evening, the front door was locked and there was very poor information and communication as how to get inside the building. The girl at reception could have simply came down and opened the door, but instead I was trying to have an online conversation as to how to gain entry, and at the same time trying to translate some text by the door to try and figure out how to get in. I was outside in the rain for nearly half an hour. Very poor communication and information if you don’t speak Spanish. "

"Conveniently located and spacious room, but that's about it. There's no one on-site and they tell you they'll respond straight away to WhatsApp messages which isn't true. They sent me my check-in details at 3pm (check-in is at 2pm). My bathroom was filthy, I sent them pictures and messages; they never responded. The next day, I came back and discovered a puddle of water in the middle of my room and my AC wasn't working. They did come quickly but tried to use any ways possible to accuse me: maybe I spilled water? Or I left the windows open? For the AC, I was told that I clearly didn't know how to use it properly, hadn't followed the instructions etc. When the woman couldn't make it work herself, she lied and said she could 'feel the room getting warmer' when the machine clearly not working... It took her another 10mins to admit it was fautly and would require the maintenance team to come and fix it. I gave up. There's no support team, they don't care if something goes wrong and just blame you for it. Book somewhere else"

"Very nice property in a great location with plenty of restaurants, shopping etc. I travel consistently and supply hotels and this is one of the best values I have come across in quiet a while"