Hotels in La Haute-Saint-Charles

"Staff was not helpful at all and very snobby / cold. The bathroom sink was unclean when entered the room. Amenities are limited. Indoor garage is falling apart and does not have enough space to accommodate all Guests. Lastly we booked it under false advertisement that breakfast was included. The hotel does not even have its own kitchen! When this was addressed at the front desk we got a simple response « oh it must have been an error in the booking ». That’s a HUGE error when you are booking a hotel! Noisy, with kids running up and down at night the emergency stairways,and staff did not respond! Never ever booking there again"

"The only part of our stay was the restaurant and the restaurant staff. We stayed Friday until Monday. The first night our AC wouldn’t work, I contacted the hotel staff in the morning and then afternoon with no contact back until 11:00 at at night. With the AC not working they moved us at Midnight to another room, would not help us to get the bed set up until after we called numerous times and then still no AC. When I mentioned all of this at check out, I was at ignored and asked what I expected them to do about it and maybe I could possible if telling the truth get money back. I was so exhausted from not sleeping I walked out. Choose a better hotel. Don’t waste your money. "

"Propreté ok pour le lit mais les planchers et tapis étaient sales. Vieux tapis dans les corridors. Pas de stationnement disponible....Pas de café dans la chambre."

"Magical"

"My husband and I went with our 4 children. It fit us all perfectly and the front desk was super helpful."

"Très beau et très propre Beaucoup de choix au breackfast"

"Well situated with large and clean rond, this hotel does it. Breakfast is average and staff wasn’t very helpful with the changing station."

"Big bed, friendly staff, very clean"

"Great hotel, very clean and close to highway and restaurant. "