Hotel Universel

Property class: 3
Hotel with indoor pool, near Laval University

Choose dates to view prices

When you stay at Hotel Universel, you'll be in a great location, within just a 10-minute walk of Laval University and Cegep de Sainte-Foy. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a terrace are other highlights. Fellow travelers love the helpful staff and location.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Living room
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is $77
$92 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(138 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(45 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a wardrobe.

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(395 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

A hotel room with a large bed, a TV, a desk, and a chair.

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
Oct 25 - Oct 26
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About the neighborhood

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 2 min walk - 0.2 km
  • Cegep de Sainte-Foy - 7 min walk - 0.6 km
  • PEPS - 12 min walk - 1.0 km
  • Place Sainte-Foy - 3 min drive - 1.9 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive
  • Quebec Sainte-Foy Station - 14 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 14 min drive
  • Quebec Palace Station - 16 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪SHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk
  • ‪Subway - ‬5 min walk

About this property

Hotel Universel

  • When you stay at Hotel Universel, you'll be in a great location, within just a 10-minute walk of Laval University and Cegep de Sainte-Foy. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a terrace are other highlights. Fellow travelers love the helpful staff and location.

At a glance

Hotel size

    • 182 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

Pets

  • Service animals exempt from fees

Parking

  • RV/bus/truck parking is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 006160, 2026-12-31

Also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel offer free cancellation for a full refund?

Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Universel?

Yes, there's an indoor pool.

Are pets allowed at Hotel Universel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Universel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Universel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Universel and nearby?

Hotel Universel has an indoor pool and a health club, as well as a garden.

Are there restaurants at or near Hotel Universel?

Yes, Boston Pizza Restaurant offers Italian cuisine.

What's the area around Hotel Universel like?

Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travelers love the hotel's prime location.

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Reviews

Hotel Universel Reviews

7.4

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Children
Bathroom
Location
Parking
Lobby
Toilet
Public sauna

Reviews

Verified review

8/10 Very good

Good place to stay, excellent for kids with the beautiful swimming pool and spa.
Verified review

6/10 Good

The rooms are basic, you get what you paid for…stayed for the spa and saunas. Staff were helpful.
Verified review

10/10 Exceptional

Modern and bright, friendly staff, no issues
Verified review

10/10 Exceptional

Clean room, very nice staff
Verified review

10/10 Exceptional

Clean, good location, plenty of parking
Verified review

10/10 Exceptional

Clean room and very helpful staff
Verified review

10/10 Exceptional

Pool and hot tub were amazing. Mini cold plunge as well :) Staff were super friendly and helpful. Would definitely stay here again for sure.
Verified review

8/10 Very good

We had a good stay overall! It was clean and staff were very helpful! The room was showing some wear and tear (scratches in the furniture, broken tile in the bathroom and a toilet that ran if you didn’t jiggle the handle). Location was great with easy access to Old Quebec, the Aquarium and Ile d’Orleans. We would stay there again!
Verified review

8/10 Very good

Staff very friendly.
Verified review

8/10 Very good

Clean rooms, pool area was good for our family. Strong shower pressure but beds were a bit firm.
Verified review

8/10 Very good

We booked a basic room. It was recently updated, but the bed (mattress) was hard. It was a basic coil mattress, no pillow top, on a wood platform (not even a box spring). The bathroom was lovely with a nice soaker tub. The main areas need an update. Loved the Nordic spa area! There were tables and chairs in the pool/spa area so you could socialize outside your room. Hotelmis on a mian transit line which we used to get around. There are lots of dining options in walking distance.
Verified review

10/10 Exceptional

Location was wonderful. Only one things need to add that is breakfast in the morning.
Verified review

8/10 Very good

Room was clean. I went to the pool but never found a shower in the pool and hot tub area. Not so clean.
Verified review

6/10 Good

Family friendly, lots of kids running around having fun.
Verified review

10/10 Exceptional

A fun hotel. Great pool, cold plunge, hot tub and pool. Easy commute to Old Quebec.
Verified review

10/10 Exceptional

The hotel has an amazing pool and hot tub. There is a sauna and cold plunge pool as well. I wish the pool was heated warmer because it was too cold for me to swim. My kids loved the pool and meeting other kids at the pool. This hotel is very family friendly!
Verified review

8/10 Very good

Clean and nice hotel, had a comfortable stay. Would recommend to keep dental kits in the bathroom.
Verified review

8/10 Very good

Decent hotel room with the basic amenities. Beds were on the harder side. Friendly staff.
Verified review

10/10 Exceptional

I had a great stay at this motel. The room was clean, comfortable, and well maintained. The staff were friendly and welcoming, and the check-in process was quick and easy. I especially liked the free self-parking right next to the room, which made loading and unloading my luggage very convenient. I would definitely stay here again and recommend this motel to others.
Verified review

6/10 Good

The hotel was adequate for the one night we stayed and pool & nordic spa were a great way to relax. A few areas to improve: mattresses were very hard, AC was loud and turned on and off all night, the pool area rocks look to be covered in green algae and could use a refresh.
Verified review

10/10 Exceptional

Easy check in! No problems! Clean hotel, good services
Verified review

8/10 Very good

Loved the pool, sauna and spa. Exhaust in the bathroom in our room didn’t work but otherwise everything was great. This was our second stay there. Enjoyed it both times. Added advantage is Boston Pizza entrance through the hotel and other nearby cafés and restaurants. Great location. Free and plenty of parking all around the hotel was also a plus.
Verified review

6/10 Good

The standard room did not have a closet—just a big TV stand with 3 drawers. The bathroom is also very small, with a wiggly toilet seat and no space on the sink to put your essentials. Keep in mind that breakfast is not included. On the bright side, the pool/sauna area was the best part of the hotel, even if the pool itself is very small.
Verified review

8/10 Very good

The staff is very nice and professional. But the property lacks cleanliness.
Verified review

6/10 Good

The public areas of the hotel are fantastic. The lobby, pool area, etc are very clean and well maintained. Our bedroom however was less impressive. While the room was overall clean, we walked in to our toilet flooding the bathroom floor. There were various parts of the room that were broken including the phone, the seal in the refrigerator and the hairdryer mount. The area was quiet enough and the beds were fine, so overall it was acceptable.