Family Hotels in Niigata Prefecture

The room was wonderful and had everything we needed for a short snowboarding trip. The room was very clean and well-maintained, and I wished I had more time chilling in bed. Highly appreciate the thoughtful hosts, and we had a BLAST! 10000% would come back again

Very friendly staff. They accommodated all our needs. Thank you for the great stay!

We really enjoyed our stay at this family run ryokan. Staff was friendly and helpful and the room was spacious and clean. Food was excellent and had a very warm, home cooked meal vibe. Access to town was good and easy and skiing conditions were top notch!

staff was really friendly

A family-run homestay. I was fascinated by the ypical Japanese home, the minimal design, sliding doors, mats for beds, the ingenious storage... MY guestroom was Western in every way (tv, upright bed, a.c.) but I enjoyed my insight into real Japanese life. The proprietress is a master gardener, too.

I just loved loved loved loved loved staying here — the owners are wonderful. Extremely hospitable and helpful. It has a local Japanese vibe that you don’t get in some places The rooms were super comfortable and well heated, breakfast was yummy. Thank you for the warm hospitality

Excellent meals and spa facilitites. Extra snacks and night ramen.

I was arriving in Niigata by ferry, and so I picked this place because it was close to the port. HOWEVER, there are multiple places where ferries dock, and my ferry ended up at a dock farther away. I ended up needing to take a taxi to the hotel. The view is phenomenal and the room was wonderful. The Chinese restaurant was very good. There was also a gift shop that was great. I had a lot of work I needed to do that kept me in the hotel, so I didn't check to see how easy it would have been to get...

Great location and very friendly and helpful staff.

was clean and spacious

Staff was very courteous. Food was wonderful. Onsen was great. I speak Japanese, but since I was raised in the US, I had some cultural fumbles, but they were really nice about it.

Beautiful 5-star hotel with excellent staff and comfortable rooms. The breakfast buffet was outstanding--definitely worth the money! Location is perfect--right outside of Nagano station (5 mins from train to hotel lobby). I'll stay here again for sure!

I think Hotel have to repair some tiles of Onsen's public bath

The Dormy Inn in Nagano was an excellent value! The location is first rate - less than 10 minutes walking from Nagano Station. The Inn has wonderful amenities - an indoor/outdoor onsen. After onsen free ice cream snacks. A very tasty breakfast including Japanese and western cuisine - the quality and variety was great and the price was reasonable. They also have chilled apple juice during the day and made to order ramen in the evening. If you miss the ramen, they will give you a...

Hotel staff was always very friendly and cordial. The hotel has a good ambience and the room was spacious and clean. The one negative was the archaic counsel and room lighting and ventilation controls adjacent to the bed. However, the hotel is convenient to the JR Niigata Station so getting around was relatively easy.