"Overall, very nice only slight downside is that you cannot get to the parking on L3 directly from the hotel despite there being a button, but it is reserved for staff only? But the room was a generous size and well laid out and very nice inside. So overall a pretty decent hotel."
"The property is very nice and I especially enjoyed how quiet the room was. Location is great. Parking on-site.
There were problems with the lifts during our stay which resulted in quite long waits. Check in staff could have been friendlier but that’s neither here nor there.
The reason for my 3 star review are the beds. They must have been very soft to start with and were very lain through. I was lying in an uncomfortable hole. The pillows were giants, which was accentuated by the bed giving in so much. I am not a heavy person.
The baby cot basically just had a wooden plank on it and our little on kept waking all night being uncomfortable as well.
Also, the room couldn’t be cooled with a/c as the temp wouldn’t go below 23.5. We opened the balcony door before bed to air but it got hot again during the night.
So all in all even though the hotel is quite nice and the room itself was well-laid out and equipped, I wouldn’t stay again due to the bed being of such poor quality."
"We stayed one night and did not order food. The room was lovely, big enough with nice seating for us to have a casual meal brought in, with family. The balcony was a bonus. It's wonderful to be able to open a door. Most importantly, the staff are fantastic."
"Best hotel we've stayed in in Australia. Lovely 1920s building, helpful staff, attractive bar, good location for many sites and on a number of bus routes (Canberra is not a very pedestrian-friendly city).
Only quibble would be that, as one of the, possibly the, leading hotel(s) in the Commonwealth capital, a wider selection of Australian wines, and notably some from the smaller wine regions (for example, Beechworth, VIC) could be available."