This was probably our favorite stay in Peru. The staff was so helpful and kind, the lobby area is beautiful, the breakfast was lovely and delicious. The location is extremely convenient. Generally, we loved Pisac, and wished we could have stayed another night.
This was probably our favorite stay in Peru. The staff was so helpful and kind, the lobby area is beautiful, the breakfast was lovely and delicious. The location is extremely convenient. Generally, we loved Pisac, and wished we could have stayed another night.
The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.
The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.
Anonymous traveler
Reviewed December 15, 2023Reviewed December 15, 2023
This place is amazing. The staff are incredible, everything is perfectly decorated, it’s ideally located in the San Blas area, and the food and drinks are great! I can’t say enough positive things about our stay there. Will definitely stay there again!
This place is amazing. The staff are incredible, everything is perfectly decorated, it’s ideally located in the San Blas area, and the food and drinks are great! I can’t say enough positive things about our stay there. Will definitely stay there again!
The staff treated us like family. Patrick help save us from our tour company miscommunication which saved us over $1000.
When we return to Cusco, we are staying at Apu Mountain Lodge.
The staff treated us like family. Patrick help save us from our tour company miscommunication which saved us over $1000.
When we return to Cusco, we are staying at Apu Mountain Lodge.
This hotel is very central to everything and the staff was super friendly. Breakfast was great, lots of variety great service.
General TiPS....when you get to Cusco just relax in your room the first day/night. The altitude is no joke. The hotel provides oxygen for $35 so if you are feeling light headed or out of breath this comes in handy. ALSO no alcohol or heavy foods the first night. High altitude affects your digestive system so take it easy. If you are going to Machu Picchu leave your...
This hotel is very central to everything and the staff was super friendly. Breakfast was great, lots of variety great service.
General TiPS....when you get to Cusco just relax in your room the first day/night. The altitude is no joke. The hotel provides oxygen for $35 so if you are feeling light headed or out of breath this comes in handy. ALSO no alcohol or heavy foods the first night. High altitude affects your digestive system so take it easy. If you are going to Machu Picchu leave your...
Elayne Carlon
Reviewed November 30, 2016Reviewed November 30, 2016
Frank is an excellent employee of the Hotel, with the absolute best service you could ask. Frank answered every request graciously and always with a smile! No notes! Ten out of ten!
The hotel is clean and beautiful and in an absolutely fabulous location. Daniel the host was very welcoming.
Frank is an excellent employee of the Hotel, with the absolute best service you could ask. Frank answered every request graciously and always with a smile! No notes! Ten out of ten!
The hotel is clean and beautiful and in an absolutely fabulous location. Daniel the host was very welcoming.
Very nice hotel. The staff was very professional, friendly and accommodating. The hotel was very clean and looks the part of an exclusive place. If I were staying in the area again I would choose the same place.
Very nice hotel. The staff was very professional, friendly and accommodating. The hotel was very clean and looks the part of an exclusive place. If I were staying in the area again I would choose the same place.
victor
Reviewed September 9, 2026Reviewed September 9, 2026
Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...
Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...
Anonymous traveler
Reviewed September 21, 2016Reviewed September 21, 2016
This hotel is excellent is you want to stay and Cusco and be close to the tours and restaurants. I would recommend is to avoid the rooms outside of the main rooms. They are located near the dining area. They are older and colder than the newer rooms. They are also more remote from the rest of the hotel. The Hotel accomodations were excellent and the service was great. I would highly recommend this hotel.
This hotel is excellent is you want to stay and Cusco and be close to the tours and restaurants. I would recommend is to avoid the rooms outside of the main rooms. They are located near the dining area. They are older and colder than the newer rooms. They are also more remote from the rest of the hotel. The Hotel accomodations were excellent and the service was great. I would highly recommend this hotel.
Matthew
Reviewed October 30, 2024Reviewed October 30, 2024
I had a lovely time at the Arabia hotel. Traveled by myself and felt safe and cared for. My only minor complaint is that the shower leaked into the bathroom floor. Thanks for the hospitality!
I had a lovely time at the Arabia hotel. Traveled by myself and felt safe and cared for. My only minor complaint is that the shower leaked into the bathroom floor. Thanks for the hospitality!
Traci
Reviewed December 20, 2024Reviewed December 20, 2024
The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property
The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property
The location is fair..5 min. By taxi to main square 15 min walk.The Staff..Liz.is the daughter of the owner..his name is Victor..I never wrote a review before this is my first .I have never been treated so warm and friendly by a hotel staff in all my hotels Lis speaks and understand english Victor is still learning..The rooms are super clean. And modern and good size The value is excellent The only down side for me not too much in the direct area of hotel but it is in a very nice and safe...
The location is fair..5 min. By taxi to main square 15 min walk.The Staff..Liz.is the daughter of the owner..his name is Victor..I never wrote a review before this is my first .I have never been treated so warm and friendly by a hotel staff in all my hotels Lis speaks and understand english Victor is still learning..The rooms are super clean. And modern and good size The value is excellent The only down side for me not too much in the direct area of hotel but it is in a very nice and safe...
Steven
Reviewed September 19, 2018Reviewed September 19, 2018
The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...
The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...
The hotel was exactly as presented in terms of quality and guest ratings as a top level 5 star hotel. Stayed 3 nights for an anniversary trip to Machu Pichu and would certainly recommend the hotel to anyone looking for this level of hotel property.
The hotel was exactly as presented in terms of quality and guest ratings as a top level 5 star hotel. Stayed 3 nights for an anniversary trip to Machu Pichu and would certainly recommend the hotel to anyone looking for this level of hotel property.
Great location—just a short walk from the main plaza, but in a quieter area by a nice park, which I preferred since the plaza can be very busy and loud.
There are quite a few stairs, but the staff helps with luggage and customer service was very good. The hotel was clean and comfortable.
They also offer complimentary coca tea in the lobby, plus a water bottle refill station.
Great location—just a short walk from the main plaza, but in a quieter area by a nice park, which I preferred since the plaza can be very busy and loud.
There are quite a few stairs, but the staff helps with luggage and customer service was very good. The hotel was clean and comfortable.
They also offer complimentary coca tea in the lobby, plus a water bottle refill station.
Jessica
Reviewed September 28, 2026Reviewed September 28, 2026
This is the most beautiful view in Cusco I have had in my 4 different times visiting the city. The beds, sheets, pillows were SO comfy, the bathrooms spacious (two beds rooms), and the staff such as Victor, Antonio, and Maria were outstanding. The ONLY thing I would have wanted to improve is that the windows dont open and it gets VERY hot and stuffy at night. I woke up nightly in the middle of the night to open the door for air. I wish the windows would open. The last night of our stay (we...
This is the most beautiful view in Cusco I have had in my 4 different times visiting the city. The beds, sheets, pillows were SO comfy, the bathrooms spacious (two beds rooms), and the staff such as Victor, Antonio, and Maria were outstanding. The ONLY thing I would have wanted to improve is that the windows dont open and it gets VERY hot and stuffy at night. I woke up nightly in the middle of the night to open the door for air. I wish the windows would open. The last night of our stay (we...
Leigh
Reviewed November 3, 2022Reviewed November 3, 2022
The hotel is conveniently located in the Cusco center, close to restaurants and coffee shops. It is clean and cozy. The very best part of our stay was extremely helpful staff going above and beyond to make our trip so enjoyable: they were helping with COVID tests, contacting tour operators, calling taxi etc.
I would definitely recommend this hotel and would choose it again !
The hotel is conveniently located in the Cusco center, close to restaurants and coffee shops. It is clean and cozy. The very best part of our stay was extremely helpful staff going above and beyond to make our trip so enjoyable: they were helping with COVID tests, contacting tour operators, calling taxi etc.
I would definitely recommend this hotel and would choose it again !