Hotels in Downtown Cuenca

"It is NOT a hotel. It is more like"

"Great property to stay at Cuenca. Veronica, Nina and all serving staff were just exemplary "

"The hotel in accommodations were fine the staff was good. My problem was the safety of the shower. The floor tiles were very slick to the foot. The shower doors were glass. I worked in a hotel and we had a guest die from slipping, falling through the glass, cutting himself and bleeding out. (in fairness, the guest was hammered drunk) I didn't shower there, and won't return for this reason alone."

"Everything was fantastic, I got stomach sickness and the hotel make me the food I need to reestablished and get well, I was walking the next day and visiting Cuenca. Thanks to all staff you were wonderful and helpful. Hotel is spotless and clean. Near all attractions restaurants and at"

"A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff."

"Nice rooms ...nice place....nice people...I love it !!!"

"Clean, safe. Good location. Easy to get to. Clear instructions on how Casa Bolivar works. "

"Nice, clean, and great customer service. "

"I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it."

"I enjoyed my stay and was grateful for the group of people that attended us. They did a wonderful job and I appreciate their help. Thank you!"

"This has been one of the best experiences I have had at a hotel in the 40+ years of traveling. It is a very quaint hotel in the historic district of Cuenca. The beauty and charm jumps out at you as soon as you walk thru the doors. The staff is very accommodating and friendly. "

"The overall experience was pretty good , hotel is clean and conveniently located near shops, dining and nightlife. The staff were super friendly and ready to help. It could be a bit noisy at night from guests returning from the bars... "

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"I did like the excellent service, the rooms are nice, comfortable, and very clean. Delicious food, and the hotel is located right in the heart of Cuenca. Will be back. Thank you. Marcelo Duran. "

"Clean, friendly people, nice location, safe, and hot water. I love Empanada, the hotel cat. She's so sweet. "

"Beautiful boutique hotel. Great, attentive staff. Clean, safe, quiet. Really good breakfast! 10/10 for sure"

"The staff was courteous and helpful. The room was quaint, clean and comfortable with all the amenities. The room had an Ecuadorian wood trim look. I was well attended to by the staff and the hotel was beautiful with an indoor atrium and a large restaurant that served breakfast. The hotel is at the edge of the historic district of town and within walking distance to some of the best restaurants, shopping and art related museums and sites. I was safe as the hotel was secure. I recommend staying...

"Room was beautiful and clean Staff went above and beyond. Very friendly beyond helpful. "

"I was in a spacious room with a king bed, large bathroom, staff very friendly, clean . Good breakfast. The sofa in the room was old, the extractorin the bathroom was not functioning which they were going to change ."