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Casa Firenza

3.5 star property
Hot springs Cuenca hotel with 2 restaurants, connected to a rail/subway station

Choose dates to view prices

Experience luxury in the heart of Downtown Cuenca at Casa Firenza. Unwind with a hot stone massage, enjoy a meal at one of two on-site restaurants, or grab a drink from one of two bars. With free WiFi and coffee/tea available in the lobby, this hotel offers convenience and charm.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (11)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Coffee shop/cafe
  • 24-hour front desk
  • Computer station
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is $153
$153 total
May 19 - May 20

Why we love this property

Cozy luxury hideaway
Heated floors warm tired feet while blackout drapes ensure deep slumber. Each room features curated decor, rainfall showers, and indulgent in-room massages.
City center elegance
The perfectly curated decor elevates this luxury hotel. Located in the city center's historic district, it offers a stylish urban retreat.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, Multiple Beds, City View

Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio Suite, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room, 2 Queen Beds

Comfort Double Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Comfort Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 126 reviews
The price is $67
$67 total
May 19 - May 20
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About the neighborhood

Map
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101

What's nearby

  • Calderon Park - 1 min walk - 0.1 km
  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Convent of the Assumption - 2 min walk - 0.2 km
  • Plaza Rotary Market - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.8 miles/128.5 km
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Terminal Terrestre Station - 20 min walk
  • Unidad Nacional Tram Station - 22 min walk

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Raymipampa - ‬1 min walk
  • ‪Angelus by Tutto Freddo - ‬1 min walk
  • ‪Bauhouse Hostel & Bar - ‬3 min walk
  • ‪Café Del Parque - ‬1 min walk

About this property

Casa Firenza

When visiting Cuenca, Casa Firenza is a great choice to consider. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, covered onsite self parking
    • Height restrictions apply for onsite parking
    • Onsite garage
    • Free 24-hour offsite parking within 1969 ft; reservations required
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Free daily reception
  • Snack bar/deli

What to do

  • Hot springs nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually decorated
  • Heated floors

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Casa Firenza Hotel

Casa Firenza Cuenca

Casa Firenza Hotel Cuenca

Frequently asked questions

Are pets allowed at Casa Firenza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Firenza?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Firenza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Casa Firenza and nearby?

Casa Firenza has 2 bars.

Are there restaurants at or near Casa Firenza?

Yes, there are 2 onsite restaurants.

What's the area around Casa Firenza like?

Casa Firenza is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 6 minutes' walk from Plaza Rotary Market.

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Reviews

Casa Firenza Reviews

9.4

Exceptional

10

Cleanliness

9.4

Amenities

9.2

Staff & service

9.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Great location. Good restaurant, service is great, restaurant is amazing, a bit slow breakfast
Vladimir, 1-night trip
Verified

10/10 Exceptional

Room was beautiful and clean Staff went above and beyond. Very friendly beyond helpful.
Randy, 2-night trip
Verified

6/10 Good

The room where I was very small and smell food the kitchen was below all the rooms
Fabian, 3-night trip
Verified

10/10 Exceptional

todo muy bueno buen servicio
MARIA AMPARO, 3-night trip
Verified

10/10 Exceptional

The perfect selection. Restaurants, Heladerías, frente a Parque Calderon y Catedral. Cerca de todo. Excelente servicio, limpieza y atención. 200%.
Lymari, 2-night trip
Verified

10/10 Exceptional

La habitacion muy bien. El personal espectacular
Daniel, 1-night trip
Verified

10/10 Exceptional

Todo
Steven, 1-night trip
Verified

10/10 Exceptional

Todo
RAFAEL, 1-night trip
Verified

10/10 Exceptional

Atencion
Anllelina, 2-night trip
Verified

10/10 Exceptional

Muy bien, gran servicio.
Carlos, 1-night trip
Verified

8/10 Very good

Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación. Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...
Verified

10/10 Exceptional

En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab volveria siempre
LIZARDO, 3-night trip
Verified

10/10 Exceptional

Muy recomendado el hotel, por su ubicación, instalaciones y servicio!
Santiago, 1-night trip
Verified

10/10 Exceptional

christian, 1-night trip
Verified

10/10 Exceptional

Andrea, 2-night trip
Verified

10/10 Exceptional

Eduardo A., 3-night trip
Verified

2/10 Poor

Jose, 2-night trip