Hotels in Tulum City Center

"Rooms are very clean, Hector the front desk clerk was amazing and very Helpful "

"Area clean rooftop not clean, Pool is good, reception professional, staff very good the area was warm no air condition "

"Maison Tulum is lovely to be near the main street (Avenida Tulum). The location is a 5min walk from the street for great access to public transport, tour companies, markets, and food carts. The hotel is artistic with cool architecture, tropical plants, a quiet patio with hammocks, and colourful decorations. It is a safe location, and there are also jugs to refill water available, and many cute cats wandering around. Our room was large and clean with a nice kitchen and bathroom, good wifi, and great hot water. We were able to get beach towels for a refundable deposit. The main street of Tulum is very, very loud at night, so being a few streets away was appreciated. That being said, we had some noise at night from one vendor who honks a horn while passing by (not something the hotel can control) and from the cats howling at each other. Nonetheless we still had decent sleep, but I'd recommend bringing some earplugs. The on-site manager Guillermo was a little stern when we first arrived, but we suspect he was having a rough day as after this he was very attentive and friendly with us. The complimentary breakfast is small but helpful. Upon arrival we had bread with jam and butter, small fruits, and yogurt in our fridge. The second night we sadly never got a breakfast, and the rest of our nights we had bread with jam and butter and small fruits (no yogurt). Some better consistency would be nice, but it was okay. Overall I would stay again for the safety and convenient location."

"clean, friendly, modest"

"The staff on site were amazing. Look for Santi at the front desk. That man is fantastic. "

"Small hotel in Tulum Centro within walking distance to restaurants, shops and supermarkets (LaComer). Quiet location off the main streets. Very attentive front deak."

"It’s a nice little boutique hotel right in the center but fairly quiet and nice staff. Feels like real Mexico it’s basic but it’s fine for the price if you just need a night or two to get settled."

"Clean comfortable room. Pleasant and very efficient staff. I found everyone to be friendly. I would consider staying here again and would recommend it to others. "

"Yes..neglected..house keeping poor..only done first day..got locked out of hotel as main door code out of service..free coffee offered was not at first recognized by restaurant at hotel..sand fleas on bed..no change of towels..no staff to complain to ?"