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The Burton Hotel and Cloud Nine

3.0 star property
Kington hotel with spa and indoor pool

Choose dates to view prices

Escape to The Burton Hotel and Cloud Nine, where a warm welcome awaits. Begin your day with a full breakfast, play a round of mini golf, or unwind in the garden. Treat yourself to some pampering at Cloud 9 Spa and enjoy delicious local cuisine at Restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Meeting rooms
  • Garden

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Flat-panel TV
The current price is $137
$164 total
includes taxes & fees
Nov 12 - Nov 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished

Triple Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2018
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Hypo-allergenic bedding available
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Ceiling fan
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Hypo-allergenic bedding available
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The Riverside at Aymestrey

  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 74 reviews
The price is $121
$145 total
includes taxes & fees
Nov 23 - Nov 24
The Riverside at Aymestrey
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About the neighborhood

Map
1 Mill Street, Kington, England, HR5 3BQ

What's nearby

  • Hergest Croft Gardens - 14 min walk - 1.2 km
  • Small Breeds Farm Park and Owl Centre - 4 min drive - 2.4 km
  • Westonbury Mill Water Gardens - 10 min drive - 10.3 km
  • Hergest Ridge - 13 min drive - 6.1 km
  • Herefordshire Raceway - 16 min drive - 17.2 km

Getting around

  • Leominster Station - 20 min drive
  • Pen-y-Bont Station - 22 min drive
  • Llangynllo Station - 25 min drive

Restaurants

  • ‪Boat Inn - ‬13 min drive
  • ‪The Harp - ‬7 min drive
  • ‪The Burton Hotel - ‬1 min walk
  • ‪Border Bean - ‬1 min walk
  • ‪Wine Vaults - ‬1 min walk

About this property

The Burton Hotel and Cloud Nine

The Burton Hotel and Cloud Nine is a great choice for a stay in Kington. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with hot stone massages or mani/pedis. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Mini golf
  • Children's menu

What to do

  • Mini golf

Working away

  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Spa

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This bar specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

Frequently asked questions

Does The Burton Hotel and Cloud Nine offer free cancellation for a full refund?

Yes, The Burton Hotel and Cloud Nine does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Burton Hotel and Cloud Nine?

Yes, there's an indoor pool.

Are pets allowed at The Burton Hotel and Cloud Nine?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Burton Hotel and Cloud Nine?

Yes, there's free self parking.

What are the check-in and check-out times at The Burton Hotel and Cloud Nine?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at The Burton Hotel and Cloud Nine and nearby?

The Burton Hotel and Cloud Nine has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Burton Hotel and Cloud Nine?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around The Burton Hotel and Cloud Nine like?

The Burton Hotel and Cloud Nine is located a short 13-minute walk from Hergest Croft Gardens.

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The Burton Hotel and Cloud Nine Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Breakfast
Spa
Restaurant
Pool
Bed
Bar
Public sauna

What guests liked

  • The pool was a highlight, described as lovely, stunning, and excellent, providing a great place to relax and swim. (27 reviews)
  • Breakfast was consistently described as great, tasty, and with a good selection of dishes. (19 reviews)
  • The spa facilities were excellent, modern, and well-maintained with a lovely pool, hot tub, and sauna. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean room , nice spa and good food
Stephen, 1-night trip

10/10 Exceptional

Love this place

Lovely people, hotel and spa
Stephen, 2-night trip

10/10 Exceptional

Three day trip

We stayed in the modern annex next to the hotel, the facilities were excellent and it was lovely to be able to use the swimming pool in the spa.
S, 3-night trip

10/10 Exceptional

my stay at the Burton Hotel

Fab hotel very clean our room was really nice and quite. Highly recommend the pool and sauna. Friendly staff who went above and beyond to help.
1-night trip

8/10 Very good

Stay here regular Lovely staff and food
Stephen, 1-night trip

10/10 Exceptional

best place to stay

great place with great staff very friendly great facilities
MATTHEW, 2-night trip

8/10 Very good

Everything is good, staff were great.

The hotel highlights are the staff. All young but all so incredibly professional and helpful. The room we had was in a newer block and the room was good. It had a Separate patio area. Bed was comfortable. The shower floor did become very slippy when wet and a lot of water does escape from the shower onto the bathroom floor. We tried the restaurant and the food was good and reasonably priced. Breakfast is also included and again was good. We also used the leisure facilities and had a good swim in the pool. The bar was large and very reasonably priced. The town of Kington is a bit tired. Quite a lot of empty units but if your looking for a reasonably priced room and the location works for you I would say give this hotel and the incredible staff a go.
Dominic, 1-night trip

10/10 Exceptional

Great swimming pool
David, 2-night trip

10/10 Exceptional

Very friendly and welcoming hotel. Lively staff who really cared about their guests. I would stay again.
Wendy, 1-night trip

10/10 Exceptional

Lovely Hotel & Lovely Staff

What a lovely hotel this is and all the staff are just so helpful and friendly
Andrew, 3-night trip

8/10 Very good

Friendly and service good
Ibrahim, 1-night trip

10/10 Exceptional

Excellent new build area, great walk-in shower

10/10 Exceptional

Great!

Very friendly, helpful and warm welcome. Lovely comfortable room. The food at breakfast and in the restaurant in the evening was very tasty. Superb pool, jacuzzi, steam room and sauna which we made good use of! We had a lovely relaxing weekend. I would definitely recommend a stay here!
Amanda, 2-night trip

10/10 Exceptional

The property is old, but pretty well kept. The bar and dining were very good, and the attention of the staff was excellent. I do wish the wifi would have been stronger, as I couldn't use it from my room, and had to go downstairs to use it.
Mary, 2-night trip

10/10 Exceptional

A great getaway for all ages.

A lovely weekend away. The hotel was easy to find with plenty of parking. All members of staff were welcoming, informative and friendly. The room and on suite were perfect; a good size, clean and the beds were comfy. The food (breakfast and dinner) was delicious with a good selection of dishes, the small plates being perfect for children. My nieces' (who is 8) favorite part was the swimming pool which was a great size, nice changing rooms and towels provided. The perfect place to stay and enjoy Herefordshire and Brecon area.
Ruth, 2-night trip

10/10 Exceptional

Great location

I stayed in Room 14 which is a single room, it was spotlessly clean and the bed was really comfy. The staff at the hotel were fabulous and made the stay very enjoyable. The pool is nice and I can recommend using the spa and having a massage with Gemma. My shoulder had been stiff and locked up for some time and Gemma sorted it out for and I have my flexibility back. The food in the restaurant was delicious.
Sharon, 3-night trip

8/10 Very good

Could be more inviting if brightens up.

Pros. Clean, food good, staff pleasant. Cons. Old building with uneven floors. Reception, bar and dining area’s reasonable, bedrooms on the small size. The hotel basically needs brightening up, e.g new carpets throughout. Bedrooms, please get rid of the dated pine furniture. Could be more inviting, although as stated was clean and enjoyed the food.
james, 1-night trip

8/10 Very good

Comfortable but dated room, lovely spa

Met up with a friend and stayed in a twin room which, while being dated, was comfortable. Bedding and curtains obviously newly replaced. Shower was hot. Complimentary toiletries were a bit sad - make sure you bring your own. The lift was out of order and the stairs were narrow and steep to the second floor. The pool was nice and we spent time there relaxing. We ate in the bar. Food was tasty and hot. Staff were all very pleasant and service was good. We got a good deal but I wouldn’t pay more.
Elizabeth, 1-night trip

6/10 Good

Poor quality room

The spa was very nice and modern but our room was nothing like the pictures on their brochure. It was more like your grannies spare bedroom. Not the luxury we expected.
1-night trip

10/10 Exceptional

We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.
Sophie, 1-night trip

6/10 Good

Very outdated bar and restaurant area, we were in the new building which was a bit more modern. Spa wouldn’t really call it a spa either it’s more of a leisure centre with a hot tub unfortunately
Kulvinder, 1-night trip

10/10 Exceptional

Excellent service throughout
John, 1-night trip

8/10 Very good

Nice old hotel, comfy room, good food with leasure facilities. Enjoyed my stay.
Patrick, 1-night trip

10/10 Exceptional

Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10
Mr, 1-night trip

8/10 Very good

Lovely Gym, pool and overall site. Friendly staff, decent food. Will be staying again
Mark, 3-night trip