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ZEN Rooms Near BCS Mall Penuin

3.0 star property
Hotel with restaurant, near Nagoya Hill Mall

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Photo gallery for ZEN Rooms Near BCS Mall Penuin

Reception
Restaurant
Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board
Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Exterior
Close to Grand Batam Mall and Nagoya Hill Mall, ZEN Rooms Near BCS Mall Penuin offers a warm welcome with local breakfast, free WiFi, and a convenient roundtrip airport shuttle. Unwind in the comfort of your room or explore nearby shopping areas with helpful staff assistance.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (7)

  • Restaurant
  • Free airport shuttle
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Meeting room

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Elevator

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Air conditioning
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About the neighborhood

Map
Komp. Penuin Centre, Blok OB No. 1 -7, Batam, Batam Island, 29211

What's nearby

  • BCS Mall - 2 min walk - 0.2 km
  • Grand Batam Mall - 3 min walk - 0.3 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
  • Batam Centre Ferry Terminal - 8 min drive - 7.8 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Singapore Changi Airport (SIN) - 15.3 miles/24.7 km
  • Seletar Airport (XSP) - 22.1 miles/35.6 km
  • Free airport shuttle

Restaurants

  • ‪De Loving Heart - ‬5 min walk
  • ‪Kangen Café - ‬5 min walk
  • ‪Pelangi Kopitiam - ‬3 min walk
  • ‪Kopitiam Long Shu Siah - ‬2 min walk
  • ‪Citra Pempek - ‬5 min walk

About this property

ZEN Rooms Near BCS Mall Penuin

ZEN Rooms Near BCS Mall Penuin puts you within a 10-minute drive of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Free perks include WiFi, an airport shuttle, and local cuisine breakfast daily between 8:00 AM and 10:00 AM. Also, this hotel is within a short drive of Batam Centre Ferry Terminal.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: IDR 200000 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 200000.0 per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

ZEN Rooms BCS Mall Penuin Hotel Batam
ZEN Rooms BCS Mall Penuin Hotel Batam
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Hotel ZEN Rooms Near BCS Mall Penuin Batam
Batam ZEN Rooms Near BCS Mall Penuin Hotel
Hotel ZEN Rooms Near BCS Mall Penuin
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ZEN Rooms Near BCS Mall Penuin Hotel
ZEN Rooms Near BCS Mall Penuin Batam
ZEN Rooms Near BCS Mall Penuin Hotel Batam

Frequently asked questions

Does ZEN Rooms Near BCS Mall Penuin offer free cancellation for a full refund?

Yes, ZEN Rooms Near BCS Mall Penuin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ZEN Rooms Near BCS Mall Penuin?

Sorry, pets aren't allowed.

Is parking offered on site at ZEN Rooms Near BCS Mall Penuin?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by ZEN Rooms Near BCS Mall Penuin?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at ZEN Rooms Near BCS Mall Penuin?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near ZEN Rooms Near BCS Mall Penuin?

Yes, there's an onsite restaurant.

What's the area around ZEN Rooms Near BCS Mall Penuin like?

ZEN Rooms Near BCS Mall Penuin is a short 19-minute walk from Nagoya Hill Mall and 4 minutes' walk from BCS Mall.

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ZEN Rooms Near BCS Mall Penuin Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Near to 2 shoppg malls + nice and friendly staffs

Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall. Beddings in the room are pretty comfy (for me).
Siow Har, 1-night trip

8/10 Very good

Good location & easily accessible

The checkin was prompt & efficient, front desk staff are friendly & helpful. The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.
Philip Poh Tim, 1-night trip

8/10 Very good

Short Getaway

Overall was good. Front desk office Miss Dewi kind and helpful.
Mohamed, 2-night trip

6/10 Good

Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!
2-night trip

8/10 Very good

Great place to stay!

Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.
Jeris, 2-night trip

6/10 Good

Fanastry

The rooms was not ZEN rooms
Chee, 1-night trip

8/10 Very good

Great location hotel

Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.
Ler, 2-night trip

6/10 Good

When booking is city view . When staying in the room that no city view.
Robin, 2-night trip

8/10 Very good

All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.
Shahirah, 2-night trip

4/10 Fair

2-night trip

6/10 Good

The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing. Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.
1-night trip

2/10 Poor

We didnt get t room as u promise in t website pic shown.
2-night trip

4/10 Fair

I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.
S, 1-night trip

8/10 Very good

2-night trip

8/10 Very good

1-night trip

8/10 Very good

Mohamed, 3-night trip

2/10 Poor

Poor Housekeeping. Cannot speak English.

Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.
2-night trip

8/10 Very good

Andrew, 1-night trip

10/10 Exceptional

Comfortable room in good location near to Mall with restaurants and shops.
3-night trip

8/10 Very good

Batam City Hotel

Its my 3 booking with Hotel.com to stay at Batam City Hotel.Convenient location. Lots of nice food at A2 food court which is about 3 mins walk from hotel. Beside food court is the Batam City shopping centre. Staff was vey good and helpful.Request for late check out as my friend was not feeling well and my ferry time is at 5pm.staff allow us to stay till 3pm to let her rest. Will definately go back again.
Seow Ching, 2-night trip

4/10 Fair

The room smell cigarette. Found one cockroach while sitting on the black sofa.
Alimah, 1-night trip

8/10 Very good

Value for Money

Rooms are good size for the rate. Good amenities near Mall.
1-night trip

8/10 Very good

Fanasty

Zena room is spaces clean and comfortable good location easy excess to amerity and foods
Chee, 1-night trip

8/10 Very good

Awesome!

Love the location. Near to BCS, eateries, local market etc. Staff from check-in to porters were all very helpful. The oproblem is when taking a shower it turns hot and then to cold every 5 seconds
DAVID LIM, 1-night trip

8/10 Very good

Gd

The hotel was clean and breakfast ok. Only the construction outside and was noisy