Georgia at reception is lovely, helpful and thoughtful. Arrived before check in, and she let us change in the office, held our luggage and even called us later in the day to ensure we were OK. Nothing was too much trouble, helpful with restaurant suggestions, breakfast etc. and very polite. The rooms are spacious and bright, with lovely views. My only complaint is regarding the cleanness of the rooms. Our sink ledge in the bathroom had trimmed hair on it obviously from the previous guests. Also the ledge where they new toilet rolls (on white tiles) was literally black with dirt. I ran my finger through it to see if it was stained and the next day, there was a new toilet roll (so NO excuse that it hadn't been seen) and the dirt and finger prints even in the dirt still. I appreciate this is basic accommodation, but cleanliness is something i expect no matter that hotel rating, so this was a disappointment for me.
