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Alto Santiago

3.5 star property
Apartment with kitchen, near Plaza de Armas

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Pool
Room amenity
Property amenity
Exterior
Living area | Flat-screen TV
This apartment puts you just a 5-minute drive from Palacio de la Moneda and Plaza de Armas. Apartments feature conveniences like kitchens, along with flat-screen TVs and free WiFi. Public transportation is just a short walk: Bellas Artes Station is 5 minutes and Santa Lucia Station is 6 minutes.

Reviews

6.8 out of 10
Good

Entire apartment

Sleeps 2

Popular amenities

  • Parking available
  • Lounge area
  • Gym
  • Air conditioning
  • Kitchen
  • Refrigerator

Main amenities (3)

  • Fitness center
  • Self parking
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television

Room options

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Pool

Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
  • 40 sq m
  • Sleeps 2
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About the neighborhood

Map
Huérfanos 547, Centro, Santiago, Región Metropolitana, 1320150

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.2 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Santiago Town Square - 9 min walk - 0.8 km
  • Palacio de la Moneda - 15 min walk - 1.3 km
  • Medical Center Hospital Worker - 17 min walk - 1.5 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Hospitales Station - 4 min drive
  • Parque Almagro Station - 24 min walk
  • Matta Station - 29 min walk
  • Bellas Artes Station - 5 min walk
  • Santa Lucia Station - 6 min walk
  • Armas Station - 10 min walk

Restaurants

  • ‪New Horizon - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Work Cafe - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Milagritos - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Alto Santiago

This apartment puts you just a 5-minute drive from Palacio de la Moneda and Plaza de Armas. Apartments feature conveniences like kitchens, along with flat-screen TVs and free WiFi. Public transportation is just a short walk: Bellas Artes Station is 5 minutes and Santa Lucia Station is 6 minutes.

More about this property

VISIBILITY

At a glance

Arriving/Leaving

    • Check-out time is noon

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Onsite self parking (USD 20 per day)
LOB_HOTELS

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 20 per day)

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Bedrooms

  • Rollaway/extra beds: USD 20 per night

Bathrooms

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Climate control

  • Air conditioning

Services and conveniences

  • Limited housekeeping
  • Safe
  • Phone
  • Safe at front desk

Location highlights

  • Near a metro station
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Children & extra beds

  • Rollaway beds are available for USD 20 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Self parking costs USD 20 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Alto Santiago Aparthotel
Alto Santiago
Alto Santiago Apartment
Alto Santiago Santiago
Alto Santiago Apartment
Alto Santiago Apartment Santiago
HELP_OUTLINE

Frequently asked questions

Does Alto Santiago offer free cancellation for a full refund?

Yes, Alto Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at this apartment?

Yes. Self parking costs USD 20 per day.

What is there to do at Alto Santiago and nearby?

Maintain your daily exercise routine at the gym.

Does Alto Santiago have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

What's the area around Alto Santiago like?

Alto Santiago is in Downtown Santiago, a short 5-minute walk from Bellas Artes Station and 7 minutes' walk from Plaza de Armas.

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Alto Santiago Reviews

Reviews

6.8

Good

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Fair

Nice place in the City of Santiago

Not Pleased with experience we were assured that it was air cond, the expedia operator assures us that it was air cind. Unable to contact expedia for refund or change of apartment.. TV was not connected we had to ring everyday for access to TV and internet. Air fan was filthy, Iron board was crocked and iron was dangerous wires espoused, no stand for baggage. No shower holding rail for elderly or disable peoples. Toilet seat was loose.
WILLIAM, 15-night trip

10/10 Exceptional

Isaac, 1-night trip

10/10 Exceptional

Estadía Muy Buena!

Excelente! Cómodo y limpio. Creo que para hacer la estadía completa lo que le faltaría sería aire acondicionado porque no cuenta con uno y en verano en Santiago hace mucho calor.
Matias, 1-night trip

2/10 Poor

pésimo! no había gas en la cocina y camas separada

incómoda
habitación incómoda, 1-night trip

8/10 Very good

Lugar comodo para estadia

Lugar muy comodo para estadia, la administración del lugar un poco desordenada, debido a que llegaron otras personas a mi habitacion estando Yo en ese momento dentro de ella, no logramos ocupar la piscina porque no estaba disponible y al momento de reservar nos dijieron que si lo estaba ☹️, pero dentro de todo,muy lindo y comodo

4/10 Fair

Comodo pero sin internet.

El lugar comodo pero sin internet! limpieza de loza malisimo, manchado y con grasa !!! No se comunicaron en ninguno de los 2 dias que estuvimos... Falta mantener bien el depto!

4/10 Fair

Frustrating Stay

First, the check in desk is on the 10th floor of a different building. The room was two buildings away that required carrying luggage up a large flight of stairs. No towels, bath mats, hairdryer, etc. Return to other building to request. No cable for the entire stay. Return to other building to see about problem. No way to contact staff unless you have international service if you're from somewhere other than Chile. Pool is closed for the winter, but when open, closed on Mondays. It was 80 degrees (F) outside. Hotel staff speaks no English. Cleaning crew showed up to clean room before checkout time. Schlep luggage to other building, up to 10th floor to check out. Covered lots of ground here.

4/10 Fair

Disappointment Plus

You get your first glimpse of what this property is like when you walk into the foyer and see the sofas which have severely split seats. The property is shabby and looks poorly cared for. Check was in tedious as you have to go through security in the foyer who want to see your passport and check your booking, then you have to go to the office on level 10 for more or less the same procedure and to get your key. They're not geared for foreign tourists so unless you speak good Spanish you will find it difficult. Our room was also shabby; walls and skirting boards needed a good clean and paint; the door to the toilet/bathroom had no latch, so could not be closed. The basin didn't have hot water. The bedding was of inadequate size for the bed. There was no air conditioning or toiletries, contrary to what the ad said. The TV was unworkable despite the written instructions provided.

4/10 Fair

The room and it's view was good. but the room wasn't very well cleaned and the kitchen didn't have many tools. they had a big knife but no cutting board and you could just cook one thing at a time. When we wrote to them on what's app (Which is where they told us to contact them) they didn't respond even though it appeared as read. when we the next day went to the reception, they told us that we should have told them earlier... Finally she told us that we would get a cutting board as latest the next morning, and we never got one.

6/10 Good

Prima von der Lage her

Zuvor: Man sollte Spanisch können, wenn man diese Unterkunft bucht. Es hilft! Wir konnten leider nur Englisch und konnten leider nur sehr wenig mit der Dame im Büro kommunizieren. Ansonsten hat es uns dort schon gefallen. Es war sehr sauber und wir hätten jederzeit dort kochen können. Ist also auch für längere Aufenthalte geeignet. Ungeschickt war, dass unser Flug bereits sehr früh ankam und wir leider erst um 15 Uhr einchecken konnten. Zumindest konnten wir aber unsere Koffer dort abstellen.

10/10 Exceptional

apartamento limpo e bem organizado

Excelente organização do local, quarto bem arrumado com aquecedor, tv, wifi, cozinha completa e tudo que se precisa para hospedagem. Não arrumam as camas diariamente e nem trocam as toalhas sem pedir pois se trata de apartamento e não hotel. Muito simpáticos e atenciosos em atender!! Ponto negativo e muito grave é que não tem ralo no banheiro e toda vez que tomavamos banho ficava aguaceira no chão sem ter para onde escoar, isso é um grande problema pois com a infiltração diária pode - se comprometer os banheiros!!

10/10 Exceptional

Good clean hotel

Fine for a short stay

8/10 Very good

Overall I was very happy with the apartment...it was clean, safe and comfortable. Wifi didn't come with a password for the room (wifi source and code didn't exist). My room was facing Merced, which was a bit loud with the traffic & people. Could have used a fan in the room, it was very warm and AC isn't available.

6/10 Good

4/10 Fair

Un chiste la organizacion

No le doy un cero solo porque es barato. Desorganizado sucio ruidoso etc etc. Un chiste

2/10 Poor

No AC even though the listing said it did

Didn't stay here in the end. There is no AC

6/10 Good

立地が良い

立地はいいんですが、他は良くも悪くもないｱﾊﾟｰﾄでした。

4/10 Fair

8/10 Very good

Apart comodo y bien ubicado.

Dpto limpio y bien cuidado. Tenia aire acondicionado. Lo unico malo son las cortinas de la habitacion ya que no bloquean el sol por la mañana y ya cuando amanece se hace difícil dormir por la gran claridad

2/10 Poor

PRÓXIMA VITIMA

No inicio da manhã do dia 26/06/2016 ao acordar, tomei falta dos meus documentos e cartões de credito e débito. Sem que houvesse sinal de arrombamento no apto, me dirigi à recepção para relatar o fato. Fui informado na portaria que o atendimento da recepção ,infelizmente, só funciona a partir das 09:00am. Em seguida, pedi para que a portaria entrasse em contato com a administração do apartamento. A Portaria informou que não tinha como entrar em contato com administração do apartamento, pois não tinham telefone para contactar o setor. . Quando finalmente o funcionário do apartamento chegou o mesmo informou que eu deveria pedir aos Porteiros para verificarem quem entrou no meu apartamento . Porém a única câmera do andar não esta funcionando , cheguei a questionar se ele como representante da empresa não deverias fazer esta solicitação. A única coisa que foi fui trocado de apartamento. Diante da negativa apartamento em ter as imagens do meu andar, se qualquer auxilio do apartamento , fui atrás de uma delegacia que também , não me derão apoio, fui roubado e não indico este apartamento para ninguém, pois eles não zelam pela segurança de seus hospedes . È VOCE PODE SER A PRÓXIMA VITIMA

10/10 Exceptional

Apart hotel com tudo o que você precisa!

A nossa estadia foi muito boa O apre hotel tem tudo o q precisamos. ..cozinha com utensílios(pq em santiago vc vai precisar..pq fazer todas as refeições na rua vai sair bem caro) A cama eh sensacional..chuveiro bem quente...e aquecedor no quarto..não tinha serviço de quarto..mas tb acho q não eh coisa tão útil. .já q pelo menos nos passamos a maior parte do dia conhecendo a cidade

2/10 Poor

Desastroso NO vayas NUNCA

Un DESASTRE! Llegamos y nos hicieron esperar casi 3 horas para darnos un depto en otro lugar x q el q habíamos pagado estaba ocupado. Acusaban a hoteles.com de la sobre venta. Pretendían que paguemos la noche en ese otro lugar nosotros q luego nos lo iban a "reintegrar" vergonzoso! El personal de la recepción increíblemente incompetente e indiferente a lo q estaba pasando. No solo con nosotros sino con otras 4 parejas en la misma situación. Sería muy largo contar lo pésimo q fueron todo el fin de semana. El depto sin nada .... Desastre!!!!!

2/10 Poor

solo se ve bien en las fotografías.

cuando llegue al hotel estaba sin televisión ni internet. de los cinco días de estadías sólo un dia cambiaron las sábanas, pero nada de aseo.

8/10 Very good

8/10 Very good

Buen hotel buen precio

Buen hotel para el precio por la ubicación