W Santiago

Property class: 5 and above
Ski-in/ski-out hotel with outdoor pool, near Costanera Center

Choose dates to view prices

W Santiago allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute walk of Costanera Center. Guests can visit the health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
The current price is $220
$220 total
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Wonderful Room, Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the cityscape.

Wonderful Room, Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a large window with red curtains.

Wonderful Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

A hotel room with a bed, a sofa, a bench, a large window, and a view of a building.

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two chairs, a desk, and a view of the cityscape through large windows.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, a large window with curtains, and a city view.

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Urban)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 797 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Marvelous Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 990 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

A modern hotel room with a large city view, a dining area with a glass table, and a cozy seating area with a sofa and armchairs.

Suite, 1 King Bed, Corner

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Corner

A modern hotel room with a large bed, a bathtub, a television, and a view of a cityscape through large windows.

Suite, 1 King Bed, Terrace, Corner

  • Mountain view
  • 177 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

A hotel room with a large window, a bed, a TV, and a desk.

Premier Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the cityscape.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a colorful bench, a desk, and a city view.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

What's nearby

  • Peru Plaza - 1 min walk - 0.1 km
  • Apoquindo - 4 min walk - 0.4 km
  • Tobalaba Urban Market - 5 min walk - 0.4 km
  • Costanera Center - 11 min walk - 0.9 km
  • Bicentennial Park - 13 min walk - 1.1 km

Getting around

  • Santiago Intl. Airport (SCL) - 28 min drive
  • Santiago Central Station - 26 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tiramisú - ‬1 min walk
  • ‪Red2One - ‬2 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Bar Nacional - ‬4 min walk
  • ‪Streat Burger - ‬2 min walk

About this property

W Santiago

  • W Santiago allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute walk of Costanera Center. Guests can visit the health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 196 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

W Santiago Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, plentiful, and superb with diverse and high-quality options. (13 reviews)
  • The hotel's restaurants, including Karai and others, offered fantastic cuisine and excellent dining options. (9 reviews)
  • The rooftop pool and infinity swimming pool were a real highlight of the hotel experience. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Restaurant
Breakfast
Food
Lobby
Rooftop pool
Bar
Elevator
Amenities

Reviews

Verified review

10/10 Exceptional

Breakfast and good is very good and nice option
Verified review

10/10 Exceptional

Great room and friendly and helpful staff.
Verified review

10/10 Exceptional

The staff here were outstanding- more than average in my stays at w. Nicole our helpful entertainment guide went above and beyond to make our stay fun and adventurous. Sebastian behind the bar did everything he could to find the perfect gin!
Verified review

8/10 Very good

Lovely hotel with helpful staff.
Verified review

10/10 Exceptional

Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Verified review

10/10 Exceptional

Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Verified review

10/10 Exceptional

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Verified review

10/10 Exceptional

Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.
Verified review

10/10 Exceptional

It was clean and upscale
Verified review

10/10 Exceptional

Love any W hotel!!

Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Verified review

10/10 Exceptional

The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Verified review

10/10 Exceptional

Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Verified review

10/10 Exceptional

The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Verified review

10/10 Exceptional

Great location ! Excellent Staff ! Great Service

This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Verified review

8/10 Very good

Staff were very friendly and helpful. The room however had some shortcomings - no proper reading lights by the bed, and aircon was poor and difficult to adjust, resulting in the room being a little stuffy at times. Breakfast on the Sunday morning was chaotic - we had to sit in an overflow area.
Verified review

2/10 Poor

ALERT: I have never seen anything like this before

We were with a group of friends as a personal trip. Me and my husband stayed at W hotel and my friends in another hotel. We decided to make a reservation for the restaurant (Karai) of the hotel before our departure. Due to the size of the group, they informed that we would need to choose the menu in advance as a “pre order menu” but they never informed something about the consequences of cancelling the reservation or in case of “no-show”. Before dinner, we were at the bar of the W hotel in the roof top, we were drinking and we were enjoying a lot. Since part of the group (me and my husb included) had a flight back to Brazil, my friends decided not to go the restaurant in the very last minute, so I was trying to manage the desire of different 10 adults since they had agreed to go previously. The restaurant started chasing me during this process then I informed them that they changed theirs minds about going to Karai. The person started saying that all the meals were prepared and waiting for us (quite weird since it is Japanese/Asian cuisine – does it supposed to be made fresh, right?) and I apologized saying that unfortunately they would not go. The restaurant kept sending messages and calling me – even during the time I was at the airport waiting for my flight back. I decided to no answer any of the messages anymore since there was nothing I could do at that stage.... Continue
Verified review

10/10 Exceptional

Excellent bar
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

Excellent hotel
Verified review

10/10 Exceptional

very nice hotel and good location
Verified review

8/10 Very good

New Year’s Eve has a good rooftop party
Verified review

10/10 Exceptional

Great suites with balconies. I had a great stay.
Verified review

10/10 Exceptional

This hotel is in the center of Las Condes, so you have a lot of options to eat and buy essential things. The hotel is really pretty and centric.
Verified review

4/10 Fair

Checked into a room with no sheer curtains, fully exposed to adjacent office block, asked front desk to arrange for curtains to be installed on the unused curtain track, arrived back from full day out, no curtains still, room moved at 9pm on a Saturday night to obviously a last sell room, dreadful. Rooms are tired, dated and dark. Cracked sink, taps don’t work, make up mirror had the electric cord removed so no light (throw it out!). The worst W l have stayed in. No cooling available in the two rooms l stayed in yet my sons stayed in another room and the a/c worked in their room??? Incredibly disappointing and the rooms need some money spent on them to maintain an acceptable standard. Back in Santiago for two nights at the end of the week and l am now staying elsewhere. Bar staff excellent.
Verified review

10/10 Exceptional

The staff is very helpful and courteous.