W Santiago

Choose dates to view prices

W Santiago allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute walk of Costanera Center. Guests can visit the health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Pool bar
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $242
$242 total
Sep 25 - Sep 26

Why we love this property

Cuisine for every palate
3 restaurants offer Japanese and international cuisine at this hotel. Guests can enjoy buffet breakfast with vegan and vegetarian options at 2 different bars.
Sleep sanctuary
Drift into comfort on hypo-allergenic and premium bedding, cocooned by blackout drapes. Plush bathrobes and 24-hour room service enhance this luxury hotel.
Elegant rooftop views
A rooftop terrace with curated decor invites visitors to savor luxury views. This boutique hotel's garden offers a tranquil escape.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Wonderful Room, Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the cityscape.

Wonderful Room, Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a large window with red curtains.

Wonderful Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

A hotel room with a bed, a sofa, a bench, a large window, and a view of a building.

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two chairs, a desk, and a view of the cityscape through large windows.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, a large window with curtains, and a city view.

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Urban)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 797 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Marvelous Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 990 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

A modern hotel room with a large city view, a dining area with a glass table, and a cozy seating area with a sofa and armchairs.

Suite, 1 King Bed, Corner

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Corner

A modern hotel room with a large bed, a bathtub, a television, and a view of a cityscape through large windows.

Suite, 1 King Bed, Terrace, Corner

  • Mountain view
  • 177 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 3

Similar properties

Front of property
DoubleTree by Hilton Hotel Santiago - Vitacura
Las Condes
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,000 reviews
The price is $79
$94 total
Sep 19 - Sep 20
DoubleTree by Hilton Hotel Santiago - Vitacura
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

What's nearby

  • Apoquindo - 4 min walk - 0.4 km
  • Tobalaba Urban Market - 5 min walk - 0.4 km
  • Costanera Center - 11 min walk - 0.9 km
  • Gran Torre Costanera - 12 min walk - 1.1 km
  • Bicentennial Park - 13 min walk - 1.1 km

Getting around

  • Santiago Intl. Airport (SCL) - 28 min drive
  • Santiago Central Station - 26 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 9 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tiramisú - ‬1 min walk
  • ‪Red2One - ‬2 min walk
  • ‪Bar Nacional - ‬4 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Margó - ‬1 min walk

About this property

W Santiago

  • W Santiago allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute walk of Costanera Center. Guests can visit the health club for a workout or enjoy Japanese cuisine at Karai, one of 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: El Golf Station is 6 minutes and Tobalaba Station is 9 minutes.

At a glance

Hotel size

    • 196 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 28
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling

Special features

Dining

Karai - This restaurant specializes in Japanese cuisine. Open daily.
NoSo - This restaurant specializes in international cuisine. Open daily.
Terraza - This restaurant specializes in international cuisine. Open daily.
Red2One - Onsite rooftop bar. Reservations are required. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 19900 to 19900 per person
  • Airport shuttle service is offered for an extra charge of CLP 90000 per vehicle (one-way, maximum occupancy 5)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 72000 per stay
  • Pets are allowed for an extra charge of CLP 18000 per accommodation, per day

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Santiago W

W Hotel Santiago

W Santiago

w Santiago Hotel Santiago

Hotel W Santiago

W Santiago Hotel

W Santiago Santiago

W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago offer free cancellation for a full refund?

Yes, W Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Santiago?

Yes, there's an outdoor pool.

Are pets allowed at W Santiago?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of CLP 18000 per accommodation, per day, and there's also a deposit of CLP 72000 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at W Santiago?

Yes, there's free self parking.

Is airport shuttle service offered by W Santiago?

Yes, an airport shuttle is available. The charge is CLP 90000 per vehicle one-way.

What are the check-in and check-out times at W Santiago?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at W Santiago and nearby?

Have fun with activities like cycling, hiking, and skydiving, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a health club.

Are there restaurants at or near W Santiago?

Yes, there are 3 onsite restaurants, featuring Japanese cuisine.

What's the area around W Santiago like?

W Santiago is a short 6-minute walk from El Golf Station and 11 minutes' walk from Costanera Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

W Santiago Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurants, particularly Karai, offer an exceptional dining experience with excellent food quality and a wide variety of options. (12 reviews)
  • Breakfast was excellent and very complete with a great selection. (15 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Service staff
Restaurant
Breakfast
Food
Rooftop pool
Lobby
Shopping
Amenities
Elevator

Reviews

Verified review

10/10 Exceptional

Breakfast and good is very good and nice option
Verified review

10/10 Exceptional

Great room and friendly and helpful staff.
Verified review

10/10 Exceptional

The staff here were outstanding- more than average in my stays at w. Nicole our helpful entertainment guide went above and beyond to make our stay fun and adventurous. Sebastian behind the bar did everything he could to find the perfect gin!
Verified review

8/10 Very good

Lovely hotel with helpful staff.
Verified review

10/10 Exceptional

Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Verified review

10/10 Exceptional

It was clean and upscale
Verified review

10/10 Exceptional

Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Verified review

10/10 Exceptional

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Verified review

10/10 Exceptional

Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.
Verified review

10/10 Exceptional

Love any W hotel!!

Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Verified review

10/10 Exceptional

The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Verified review

10/10 Exceptional

Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Verified review

10/10 Exceptional

The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Verified review

10/10 Exceptional

Great location ! Excellent Staff ! Great Service

This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Verified review

8/10 Very good

Staff were very friendly and helpful. The room however had some shortcomings - no proper reading lights by the bed, and aircon was poor and difficult to adjust, resulting in the room being a little stuffy at times. Breakfast on the Sunday morning was chaotic - we had to sit in an overflow area.
Verified review

2/10 Poor

ALERT: I have never seen anything like this before

We were with a group of friends as a personal trip. Me and my husband stayed at W hotel and my friends in another hotel. We decided to make a reservation for the restaurant (Karai) of the hotel before our departure. Due to the size of the group, they informed that we would need to choose the menu in advance as a “pre order menu” but they never informed something about the consequences of cancelling the reservation or in case of “no-show”. Before dinner, we were at the bar of the W hotel in the roof top, we were drinking and we were enjoying a lot. Since part of the group (me and my husb included) had a flight back to Brazil, my friends decided not to go the restaurant in the very last minute, so I was trying to manage the desire of different 10 adults since they had agreed to go previously. The restaurant started chasing me during this process then I informed them that they changed theirs minds about going to Karai. The person started saying that all the meals were prepared and waiting for us (quite weird since it is Japanese/Asian cuisine – does it supposed to be made fresh, right?) and I apologized saying that unfortunately they would not go. The restaurant kept sending messages and calling me – even during the time I was at the airport waiting for my flight back. I decided to no answer any of the messages anymore since there was nothing I could do at that stage.... Continue
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

Excellent bar
Verified review

10/10 Exceptional

Excellent hotel
Verified review

10/10 Exceptional

very nice hotel and good location
Verified review

8/10 Very good

New Year’s Eve has a good rooftop party
Verified review

10/10 Exceptional

Great suites with balconies. I had a great stay.
Verified review

10/10 Exceptional

This hotel is in the center of Las Condes, so you have a lot of options to eat and buy essential things. The hotel is really pretty and centric.
Verified review

10/10 Exceptional

The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Verified review

10/10 Exceptional

The staff is very helpful and courteous.