Located by the sea, The Queens Hotel offers a warm welcome with free full breakfast, an on-site restaurant serving lunch and dinner. Unwind in the hair salon or connect to WiFi in your room; previous guests have praised the helpful staff.
Penzance (PZC-Penzance Train Station) - 13 min walk
Penzance Station - 13 min walk
St Erth Station - 14 min drive
Restaurants
Jubilee Pool Café - 5 min walk
Taj Mahal - 3 min walk
4 - 11 min walk
The Shore - 7 min walk
The Tremenheere (Wetherspoon) - 8 min walk
About this property
The Queens Hotel
The Queens Hotel puts you within a 15-minute drive of St. Michael's Mount and Minack Theatre. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
72 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free (dogs and cats only, 2 total)
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1862
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 30
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Here's the breakdown, no surprises
Renovations and closures
The property is closed between December 22 and January 29.
Children & extra beds
Rollaway beds are available for GBP 75.0 per stay
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance
Frequently asked questions
Is The Queens Hotel currently open?
The property is closed between December 22 and January 29.
Does The Queens Hotel offer free cancellation for a full refund?
Yes, The Queens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Queens Hotel?
Yes, cats and dogs stay free, with a limit of 2 total.
Is parking offered on site at The Queens Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Queens Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Are there restaurants at or near The Queens Hotel?
Yes, there's an onsite restaurant that offers British cuisine.
What's the area around The Queens Hotel like?
The Queens Hotel is a short 2-minute walk from Penzance Beach and 7 minutes' walk from Penzance Ferry Terminal.
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Reviews
The Queens Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
8.6
Staff & service
7.6
Eco-friendliness
7.4
Property conditions & facilities
What guests liked
Breakfast was consistently described as delicious, good, and plentiful with a range of options. (29 reviews)
Free secure parking was a great feature of the property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
View
Restaurant
Ocean view
Bed
Bathroom
Lobby
Reviews
10/10 Exceptional
Jun 2, 2025
Nice friendly staff, good food, pleasant stay.
Phil
Phil, 1-night trip
10/10 Exceptional
Jun 25, 2025
Beautiful building.
A very well kept hotel with very helpful and friendly staff.
Peter
Peter, 2-night trip
4/10 Fair
Sep 7, 2025
Upgrades need to be done if you really want a more convenient environment like redecorate floors and more overhaul.
Andrew
Andrew, 1-night trip
6/10 Good
Aug 14, 2025
Hotel was a bit tired and dated.
Room comfortable and clean. With great sea view.
Breakfast ok but poor range of choices in buffet.
Overall, pricey at £220 for a double room with sea view.
Robert
Robert, 1-night trip
10/10 Exceptional
Jul 23, 2025
Highly recommended perfect place!
Mark and Karen are fantastic hosts. The rooms are very clean and comfortable, with lots of extras provided. The breakfast foods prepared by Karen are delicious!
Monica
Monica, 1-night trip
10/10 Exceptional
May 25, 2025
Loved the dining area!
Marcia
Marcia, 2-night trip
6/10 Good
May 22, 2025
Liked the site with its view of the sea.
Freda
Freda, 7-night trip
10/10 Exceptional
Apr 20, 2025
Nice hotel with good service and friendly staff.
GRAHAM
GRAHAM, 1-night trip
8/10 Very good
Jul 28, 2025
Not for everyone, but a timeless treasure
This old hotel is delightful in its historical ambiance. The staff was wonderful. However, the whole place needs paint, carpet and a thorough cleaning. My room had dirt clumps on the carpet and pieces of plastic (as would come on a straw.) The whole wing smelled musty and dank. If you can handle the creepy, dirty carpets and dust, it’s an experience.
Monica
Monica, 1-night trip
8/10 Very good
May 29, 2025
An old fashioned beach side hotel with wonderful views and a decent dining room. It’s a little aged but still charming.
Debra
Debra, 1-night trip
6/10 Good
Aug 12, 2025
Queens Penzance
Ordered room with bath, only a poor shower! Carpet stained wardrobe door stuck. Mentioned to reception and they said sometimes they have to move rooms around. Would tell maintenance man re door. Staff very nice but generally room needed updating.
As was most expensive of three hotels booked in SW would not return.
Richard
Richard, 1-night trip
10/10 Exceptional
May 23, 2025
Wonderful staff!!!
James C
James C, 3-night trip
10/10 Exceptional
Mar 2, 2025
Stop over.
Stop over very comfortable and clean very good breakfast.
Nigel
Nigel, 1-night trip
10/10 Exceptional
Jul 6, 2025
PZ Lit Fest Stay
A bed for the night for attendance at Penzance Lit Fest on two consec. days. The only thing I would say: an earlier check-in time - say 15:00 rather than 16:00 hrs - would have been helpful. eg Prem Inns are 15:00 but then again Queens had a better rate.
Christopher
Christopher, 1-night trip
10/10 Exceptional
May 29, 2025
Beautifully decorated old building with lovely view of the sea from the dining room. Very close to the Promenade. Excellent food in the restaurant. Wonderful hairdresser and massage therapist businesses located in building. Friendly very helpful staff. Dog friendly. I had a wonderful relaxing time there and will return.
Virginia
Virginia, 5-night trip
10/10 Exceptional
Mar 23, 2025
Great views, clean and spacious. Friendly and attentive staff.
Mark
Mark, 1-night trip
10/10 Exceptional
May 9, 2025
Very helpful reception staff. Really went above and beyond. Wait staff pleasant. Meals excellent. Varied menu options.
Room very comfortable. Hotel well situated.
No complaints.
Christine
Christine, 1-night trip
2/10 Poor
Jun 9, 2025
Room dirty, leaking water from toilet, dirty towel,twice given dirty cups in restaurant
fried eggs hard one day ,hard poached eggs 2nd day, had cereal next day!
Alan
Alan, 7-night trip
8/10 Very good
Jun 19, 2025
V enjoyable stay. Had booked the Abbey Sands to find when we arrived there it was closed,, with a note on the door to go to the Grand. It wasn’t clearly stated in messages that we had been moved there.
The lobby and bistro area of the hotel were attractive & food in the Bistro tasty & promptly served. Had breakfast there one morning & had it served to our table. Much better than in the breakfast room which was self service. The room was nice overlooking the car park. Enjoyed a swim in the pool ( old fashioned ) No Sauna or jacuzzi.
Mary
Mary, 1-night trip
4/10 Fair
Jun 16, 2025
No AC. Shower was a dribble. Bed uncomfortable. Big crack up the bathroom wall. Breakfast mediocre at best.
Jonathan
Jonathan, 1-night trip
8/10 Very good
Nov 19, 2024
Just a nice old hotel with excellent views
John
John, 1-night trip
10/10 Exceptional
Oct 11, 2024
excellent hotel
dave
dave, 1-night trip
8/10 Very good
Mar 18, 2025
Reasonably priced.
Gareth
Gareth, 1-night trip
8/10 Very good
Apr 22, 2025
Staff were very friendly. Bedroom had some damage on the wall and some dust on the ceiling, but bedding smelled fresh and bathroom was clean and warm. Had a Philly cheese sandwich, a bit disappointed with it but dessert was very good (coconut pannacota)
Adam
Adam, 1-night trip
8/10 Very good
Mar 16, 2025
Great staff
Many thanks to all the staff. They have been truly wonderful and I expect to return before too long anon.