This is a beautiful building on a beautiful setting, worst thing is that best western have their hands on it.
Rooms as dated, dirty, items broken, blood and stains on bedding, far too hot, broken noisy fan trying to combat it.
The staff are ok but clearly don’t want to be there and this location should have a spa retreat welcome.
No staff around after 10pm and couldn’t find anyone at 8am to complain to.
Food is decidedly average - again, in this area it should be local food all the way.
This was like eating in a below average pub.
The dining rooms, like the rooms, are from another era.
Whilst clean, it’s horrifically white, always set up for brekfast “nothing says enjoy your dinner” whilst they’re putting the cornflakes out.
Bar area doesn’t have enough seating, and why do i need to go to the bar? You can see my glass is empty.
Overall you could solve most of this with 4 weeks of maintenance, cleaning and staff training.
In reality it’s very sad that this place isn’t run as a boutique / spa hotel.
The usual best western experience - awful.