In the heart of Historic Center, La Casa del Agua Concept Hotel by Xarm Hotels offers a tranquil oasis. Savor a free breakfast buffet, indulge in spa services like manicures and massages, or unwind at the rooftop terrace with sun-kissed loungers by the indoor pool.
Take in the views from the rooftop terrace when you stay at La Casa del Agua Concept Hotel by Xarm Hotels. Guests can take a dip in the indoor pool and indulge in massages or mani/pedis.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
5 rooms
Arranged over 3 floors
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Internet
Free WiFi in rooms
Offsite
Area shuttle*
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Rooftop terrace
An indoor pool
ROOM
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Ceiling fan
Minibar
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Cleaning fee: COP 3364 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of COP 35000 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Agua Hotel
Casa Agua Hotel Santa Marta
Casa Agua Santa Marta
Casa Agua Concept Hotel Xarm Hotels Santa Marta
Casa Agua Concept Hotel Xarm Hotels
Casa Agua Concept Xarm Hotels Santa Marta
Casa Agua Concept Xarm Hotels
Casa Agua Concept Hotel Santa Marta
Casa Agua Concept Hotel
Casa Agua Concept Santa Marta
Casa Agua Concept
La Casa del Agua Concept Hotel by Xarm Hotels
La Casa del Agua Concept Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Santa Marta
La Casa del Agua Concept Hotel by Xarm Hotels Hotel Santa Marta
HELP_OUTLINE
Frequently asked questions
Does La Casa del Agua Concept Hotel by Xarm Hotels offer free cancellation for a full refund?
Yes, La Casa del Agua Concept Hotel by Xarm Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Casa del Agua Concept Hotel by Xarm Hotels?
Yes, there's an indoor pool.
What is there to do at La Casa del Agua Concept Hotel by Xarm Hotels and nearby?
La Casa del Agua Concept Hotel by Xarm Hotels has an indoor pool.
What's the area around La Casa del Agua Concept Hotel by Xarm Hotels like?
La Casa del Agua Concept Hotel by Xarm Hotels is a short 2-minute walk from Parque de los Novios and 5 minutes' walk from Santa Marta Bay.
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La Casa del Agua Concept Hotel by Xarm Hotels Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 23, 2018
Fint, litet hotell, mitt i den historia stadskärna
Bodde en vecka där och jag är otroligt imponerad. Så trevliga, varma och öppna människor. Service känslan är utan tvekan prio ett. Jag vill gärna komma tillbaka!
Williams
Williams , 6-night trip
8/10 Very good
Dec 13, 2017
Oyvind
Oyvind, 3-night trip
10/10 Exceptional
Dec 6, 2017
Place was great! However, the wifi was spotty at best. Went to check the router and it was most-likely overheated since it was outside.
Verified traveler
2-night trip
8/10 Very good
Oct 17, 2017
Verified traveler
1-night trip
8/10 Very good
Sep 21, 2017
Alejandra
Alejandra, 1-night trip
8/10 Very good
Aug 10, 2017
Nettes kleines Hotel in guter Lage
Erdgeschosszimmer schön und geräumig aber Frühstück direkt vor der Tür, ab 7:00 Uhr ist mit schlafen vorbei. Dachgeschosszimmer recht klein aber für eine Nacht o. k.
Jochen
Jochen, 1-night trip
10/10 Exceptional
Aug 5, 2017
Really great place, awesome staff, breakfest++
Really good staff, breakfast are awesome (few choices a la carte). The room was good with hot watter. Right in the tourist area
Karl
Karl, 2-night trip
8/10 Very good
Jul 12, 2017
Good base if you want to explore the old town.
The hotel is very unusual in that your breakfast is taken at one long table which is situated in the courtyard by the plunge pool but with a very long time slot in which you can have breakfast - you can manage to eat alone if you are so inclined. Our room was very clean and the bed comfortable and our only bad comments were that there was only one mirror which was in the bathroom which made getting ready when there is two of you a bit of a chore and also the rain style shower head only gushed water from one side - which we did report but no action was taken. But the place was clean and the staff were so welcoming. The loud country and western music in the afternoon could be annoying but Columbia is so full of music and noise all the time so what is a bit of country and western!
Lena
Lena, 12-night trip
10/10 Exceptional
Jul 9, 2017
Very nice, quite boutique hotel. They male you feel at home.
Verified traveler
1-night trip
8/10 Very good
Jun 24, 2017
Dario
Dario, 1-night trip
10/10 Exceptional
Jun 12, 2017
Excelente relax hotel cerca del mar
Excelente en todo salvo desayuno. El desayuno es bueno pero demasiado básico y escueto.
Sería bueno contar con llave de entrada al acceso principal pues hay que llamar cada vez al sereno para que abra la puerta.
Por lo demas, excelente en terminos se ubicación, limpieza, comodidad, acceso a internet.
Jorge
Jorge, 2-night trip
10/10 Exceptional
May 28, 2017
Friendly staff, low key
La Casa del Agua was a nice one-night stay, with friendly staff and breakfast included. Nice decor, simple and pleasant experience.
Jessica
8/10 Very good
Apr 4, 2017
Hotel agradable especial para descansar pese a su
Muy bien y la estadía fue muy agradable. Una excelente experiencia
Guillermo Ignacio
8/10 Very good
Apr 2, 2017
Aunque es un muy buen hotel, habíamos tenido la oportunidad de quedarnos en La Casa del Patio y fue mucho más bonita la habitación. Además, en la habitación brisa, que fue en la que nos hospedamos, se escucha el ruido de la calle y el domingo las campanas de la catedral nos levantaron a las 6:30am.
El servicio y atención y fue excelente.
Zaira
10/10 Exceptional
Mar 26, 2017
Hotel cómodo y tranquilo
Excelente sitio para descansar, muy tranquilo y aseado ; cercanía a la zona histórica, restaurantes y zona de rumba
Jhon
10/10 Exceptional
Feb 27, 2017
Verified traveler
6/10 Good
Feb 22, 2017
Great hotel, but avoid the room named Fuego
have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews. This is the second stay, which was less enjoyable than the first. The key driver for this, was the room named Fuego. Despite being bigger and more expensive, it was on the ground floor, fairly dark and somewhat noisy during nighttime from the street. Additionally the wifi coverage was almost non-existing, why I had to spend most of the time in the common area to stay online. Very annoying for me and hence the rating of 3.
Regarding the other elements, please see my other review of the same hotel.
Lars
10/10 Exceptional
Feb 22, 2017
Great atmosphere in small boutigue hotel
I have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews.
The first stay was very nice with a nice room at 1.st floor, good wifi/internet. The breakfast was great (select between many freshly cooked egg-dishes, fruit, granola etc.) and the service was friendly and as fast as you can expect in these parts of the world.
Lars
8/10 Very good
Feb 8, 2017
Verified traveler
8/10 Very good
Dec 9, 2016
Hübsches kleines Hotel in der Altstadt
Wir waren in mehreren Xarm Hotels in Santa Marta, alle sind sehr schön eingerichtet, sauber, zentral gelegen und wirklich sehr empfehlenswert. In der Casa del Aqua sollte das Personal aber noch etwas an sich arbeiten, was Freundlichkeit und Hilfsbereitschaft anbelangt. Ich kam nach einem Unfall humpelnd an und mein Mann musste das Gepäck alleine in unser Zimmer in den 3.Stock schleppen. Als sich herausstellte, dass mein Fuß gebrochen ist, sorgten zuvorkommende Mitarbeiterinnen des Nachbarhotels, das zur selben Gruppe gehört, dafür, dass wir ein Zimmer im Erdgeschoss bekommen - das war wirklich sehr nett.
sLuisle
8/10 Very good
Aug 17, 2016
Hotel bien situé , acceuillant , classieux
Agreable surprise en arrivant , très bon acceuil , très bien situé dans le centre historique. Nous recommandons les chambres avec terrasse , piscine petite mais agréable au vu de la chaleur extérieure .
Une amélioration à faire sur les petits déjeuners continentaux.
françois
6/10 Good
Aug 11, 2016
No fue lo que esperabamos
En realidad, la ubicación del hotel es buena (centrica) pero la zona es fea y sucia.
El hotel tiene bonita decoración pero es dificil de ubicar.
En los servicios ellos describen el traslado al aeropuerto pero como solo cuentan con 1 vehiculo que lo utiliza también su otro hotel, la disponibilidad es escasa, por lo que deberían especificar que el servicio depende de la disponibilidad.
Ademas, al momento de reservar indica que el desayuno es buffet pero en realidad es un desayuno basico.
Verified traveler
10/10 Exceptional
Jul 1, 2016
Excelente todo, personal impecable en la atención, trato directo con los dueños. Muy predispuestos. Totalmente recomendable!!!
Franco
8/10 Very good
Jun 6, 2016
Muy buen hotel!!!
Muy buen hotel en el centro de la ciudad, muy buena atención de su personal.
Guillermo
8/10 Very good
Apr 7, 2016
Bien atendido y muy personalizado
Me encanto el hotel. Es muy cómodo, bonito y perfecto para el descanso. Las personas del hotel muy amables y tenían toda la información importante para moverse por Santa Marta y alrededores