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Hotel Puerto Carmen

3.0 star property
Hotel with outdoor pool, near Puerto del Carmen Beach

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Photo gallery for Hotel Puerto Carmen

Outdoor pool, pool umbrellas, sun loungers
Garden view
Reception
TV, pay movies
Breakfast and dinner served, Regional cuisine
Bask in the sun at Hotel Puerto Carmen, where a tranquil garden and playground await. Treat yourself to hydrotherapy or unwind by the outdoor pool with sun loungers and umbrellas. The multilingual staff has left a lasting impression on previous guests.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Housekeeping on weekdays
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Outdoor tennis court
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Computer station

Feel at home (6)

  • Playground on site
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 2 Bedrooms

Garden view

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Refrigerator
TV
2 bedrooms
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Garden view

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Refrigerator
TV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510

What's nearby

  • Puerto del Carmen Beach - 10 min walk - 0.9 km
  • Playa Chica - 12 min walk - 1.0 km
  • Lanzarote Golf Resort - 3 min drive - 2.3 km
  • Pocillos Beach - 3 min drive - 2.6 km
  • Playa de Matagorda - 7 min drive - 5.2 km

Getting around

  • Lanzarote Airport (ACE) - 10 min drive

Restaurants

  • ‪Tropicana - ‬12 min walk
  • ‪Restaurante Fantástico - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪La Cascada Puerto - ‬10 min walk

About this property

Hotel Puerto Carmen

When you stay at Hotel Puerto Carmen, you'll be just a 5-minute drive from Pocillos Beach and Puerto del Carmen Beach. Guests indulge in hydrotherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 148 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Tennis
  • Beach nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/game room
  • Outdoor tennis court

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Weekday housekeeping only
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This buffet restaurant specializes in Regional cuisine and serves breakfast and dinner.
Onsite venue #2 - This poolside bar specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 7 per day (rates may vary)
  • WiFi is available in public areas for EUR 7 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 4.5 for children

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Puerto Carmen
Puerto Carmen Hotel
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Hotel
Hotel Puerto Carmen Hotel Tias

Frequently asked questions

Does Hotel Puerto Carmen offer free cancellation for a full refund?

Yes, Hotel Puerto Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerto Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Puerto Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Puerto Carmen?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Puerto Carmen?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Hotel Puerto Carmen?

No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (4-min drive) is nearby.

What is there to do at Hotel Puerto Carmen and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a garden.

Are there restaurants at or near Hotel Puerto Carmen?

Yes, there's an onsite restaurant that offers Regional cuisine and poolside dining.

Does Hotel Puerto Carmen have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

Does Hotel Puerto Carmen have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Puerto Carmen like?

Hotel Puerto Carmen is a short 13-minute walk from Puerto del Carmen Beach and 14 minutes' walk from Playa Chica.

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Hotel Puerto Carmen Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10

Clean apartment clean bedding and towels
1-night trip

10/10

7-night trip

6/10

7-night trip

6/10

5-night trip

6/10

We zijn geplaatst aan de schaduwzijde; voor de zonzijde moesten we €13,- per nacht bijbetalen. Er was door jullie aangegeven dat er shampoo en doucheschuim zou zijn; dit was echter alleen voor de eerste dag. Prima was dat ze (bijna) elke dag het bed dekte, en het 2x p wk. verschoonde en 3x per week waren er schone handdoeken.
11-night trip

8/10

7-night trip

4/10

Bonjour, l'accueil ne fut pas très agréable, la personne qui a fait notre enregistrement n'était pas sympathique et a récité les recommandations comme une poésie.
2-night trip

6/10

El trato del personal excelente . El estado del hotel deja que desear, deberían arreglarlo un poco, sobre todo las habitaciones.
1-night trip

8/10

Not the best but for the price and star rating it’s not too bad. Good location
1-night trip

8/10

3-night trip

10/10

Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
2-night trip

8/10

Nice hotel pleasant walk to beach and main strips
7-night trip

6/10

Very basic shower cold most nights room was next to busy road noisy
7-night trip

6/10

7-night trip

8/10

Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
5-night trip

4/10

The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
1-night trip

10/10

Très bien situé Propre même si un peu vieillot Personnel très accueillant Parfait pour l’ironman
2-night trip

6/10

Necesita una pequeña reforma
2-night trip

6/10

8/10

Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.

10/10

Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
14-night trip
This review was submitted before 2018 and has not been verified.

8/10

Sólo me quedé una noche porque fui el fin de semana a Lanzarote. La limpieza muy bien. Los colchones muy incómodos,se te clavaban todos los muelles.
1-night trip
This review was submitted before 2018 and has not been verified.

4/10

If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
2-night trip
This review was submitted before 2018 and has not been verified.

2/10

La habitación estaba limpia, el baño SUCIO Y SIN PAPEL HIGIENICO, NO TENIA NI SI QUIERA SOBRES DE GEL, PARA LA DUCHA Y LO UNICO QUE ME HAN DICHO ES QUE NO TENIAN SUMINISTROS Y QUE POR ELLO NO PODIAN REPONER. Eso es lo que puede ofrecer un hotel que cuesta 76€ la noche. Muy mal
1-night trip
This review was submitted before 2018 and has not been verified.

4/10

1-night trip