Experience the perfect blend of comfort and convenience at Hotel Serwir, connected to a shopping center. Unwind in the garden, grab a coffee at the cafe or enjoy lunch and dinner at Brasserie Renardeau. With free in-room WiFi, luggage storage, dry cleaning/laundry services and an attentive 24-hour front desk staff with bicycle tour information.
Sint-Niklaas City Hall and Belfry - 3 min drive - 2.1 km
De Ster Recreation Park - 4 min drive - 3.8 km
Tomorrowland - 20 min drive - 24.7 km
Getting around
Antwerp (ANR-Antwerp Intl.) - 38 min drive
Brussels Airport (BRU) - 54 min drive
Belsele Station - 10 min drive
Temse Station - 10 min drive
Sint-Niklaas Station - 28 min walk
Area shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Panos - 11 min walk
Burger King - 5 min walk
Notre Blanche - 5 min walk
Caro's - 7 min walk
Sportkaffee De Witte Molen - 13 min walk
About this property
Hotel Serwir
Hotel Serwir is a great choice for a stay in Sint-Niklaas. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Brasserie Renardeau, which serves lunch and dinner. Other features include a bar/lounge, a terrace, and a garden.
Languages
Dutch, English, French, German, Spanish
At a glance
DONE
Hotel size
78 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who will arrive in the evening should notify the hotel in advance.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Transfers
Bus station shuttle*
DONE
Offsite
Area shuttle within 1 kilometers*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Bicycle tour information
Hiking/biking trails nearby
Working away
24-hour business center
12 meeting rooms
Conference space (7158 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Electric bike charging stations
Bike storage
Facilities
2 buildings/towers
Built in 1966
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
Bicycle parking
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Banquet hall
Reception hall
Traditional architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Hand-held showerheads
Lowered locks/deadbolt
Low-height counter/sink
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Wet bar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Brasserie Renardeau - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 20 per person
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between October 31 and November 5.
The property is closed: Christmas Eve, Christmas Day, and New Year's Day.
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Serwir
Hotel Serwir Sint-Niklaas
Serwir
Serwir Hotel
Serwir Sint-Niklaas
Best Western Serwir
Best Western Sint-Niklaas
Sint-Niklaas Best Western
Hotel Serwir Hotel
Best Western Serwir
Sint-niklaas Best Western
Best Western Sint-niklaas
Hotel Serwir Sint-Niklaas
Hotel Serwir Hotel Sint-Niklaas
Frequently asked questions
Is Hotel Serwir currently open?
The property is closed between October 31 and November 5.
Does Hotel Serwir offer free cancellation for a full refund?
Yes, Hotel Serwir does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Serwir?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serwir?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Serwir?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Serwir and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a 24-hour fitness center, a picnic area, and a garden.
Are there restaurants at or near Hotel Serwir?
Yes, there's an onsite restaurant, Brasserie Renardeau.
What's the area around Hotel Serwir like?
Hotel Serwir is a short 8-minute walk from Waasland Shopping Center and 14 minutes' walk from De Witte Molen Stadium.
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Hotel Serwir Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Lobby
Bed
Location
What guests liked
Ample free parking is available immediately outside the property. (4 reviews)
Breakfast was very good and service throughout was excellent. (3 reviews)
From real guest reviews summarized by AI.
Reviews
4/10 Fair
May 14, 2025
Should try harder
Poor service from waiters who ignore you.
Rooms are dated, do not supply water.
Poor room conditions for a single roomed bed.
Wayne
Wayne, 2-night trip
10/10 Exceptional
Jan 12, 2025
Good for a night
Good room. Unfortunately no water provided in the room.
Elena
Elena, 1-night trip
10/10 Exceptional
Apr 27, 2024
Comfort great for business stay
Comfort hotel great for business stay
Elias
Elias, 5-night trip
10/10 Exceptional
Nov 17, 2022
Good hotel, nice friendly staff
Good location between the city and the shopping Mall, good breakfast and good restaurant, friendly staff.
Kevin
Kevin, 5-night trip
4/10 Fair
Aug 7, 2024
Excellent as a stopover
One night stopover on our way to Northern Holland. Very clean and comfortable hotel. Staff are very helpful.
The restaurant menu offers less choice than i remember from a previous visit, but food quality is excellent. Ample free parking immediately outside the hotel.
Ian
Ian, 1-night trip
10/10 Exceptional
Aug 1, 2024
Clean and comfy
Really good hotel.. friendly staff, free car parking space.. most important thing! very clean and tidy place.. 10/10
Ugur
Ugur, 1-night trip
10/10 Exceptional
Jun 27, 2023
The stay was above my expectations.
Nice place and friendly staff.
Keyhan
Keyhan, 1-night trip
10/10 Exceptional
Oct 27, 2023
Good parking, clean and comfortable
Alaistaire
Alaistaire, 1-night trip
10/10 Exceptional
Apr 25, 2023
Comfort and clean place to stay.
Nice and helpful staff
Elias
Elias, 3-night trip
10/10 Exceptional
Apr 11, 2023
Good value, nice sized rooms
Neat room, friendly staff, great breakfast! Would stay here again. Having a car is important at this location, however there are pleanty of free parking places in front of the hotel.
Vlad
Vlad, 2-night trip
8/10 Very good
Apr 4, 2024
Everything was good.
Harry
Harry, 1-night trip
8/10 Very good
Aug 2, 2024
This is a great hotel ideally located for a longer visit and walk into the city. Our bed was one of the most comfortable we've ever had in a hotel. Although a long drive from Lincoln may have helped our sleep. The shower was excellent in terms of heat and power but the dated above bath holder and curtain let it down. It was too high and was best hand held or angered on the stability bar. That was a pity as otherise this was a nice hotel with great free parking.
Liam
Liam, 1-night trip
8/10 Very good
Jun 13, 2023
Good experience
Very Convenient one night stopover on longer road trip into Europe.
Reception was good, evening meal was very good and service throughout was excellent. The room was comfortable and clean and breakfast was very good. Nothing to complain about.
Ian
Ian, 1-night trip
4/10 Fair
Oct 5, 2024
unfriendly service from staff
Anna Liza
Anna Liza, 1-night trip
6/10 Good
Feb 3, 2024
Quite dated room. No tea making facilities or water provided in the room. Quite expensive bar food menu.
Justin
Justin, 1-night trip
8/10 Very good
Oct 22, 2023
Room was vert clean. Meal in the hotel restaurant was too expensive for the quality of the food, and staff was aged men, but with no apparent experience.
Rudy
Rudy, 1-night trip
6/10 Good
Oct 9, 2023
Not for leisure stays
Ok hotel. Bed not comfortable, plastic bed cover so very hot to sleep and hard bed. Despite photos dated decor. No tea and coffee in room. 4 star hotel would presume is more for business
William
William, 2-night trip
8/10 Very good
Aug 1, 2023
Great breakfast..
Stayed for 4 nights, arrived Thursday afternoon, been up since 4am so wanted a quick power-nap, got into bed to be greated by heavy hammer drilling, this went on for quite a while so contacted the reception just to see how long it would be going on, we were told there was no drilling in the hotel and it must of been outside, clearly this wasn't true as it was coming from the next room.... apart from this the hotel was great especially the breakfasts....
Steven
Steven, 4-night trip
4/10 Fair
Oct 24, 2023
Our room was in the older "main" building and the quality of this room was inferior to rooms in the "new" building.
Terry
Terry, 1-night trip
4/10 Fair
Jun 18, 2024
I used to like this hotel but the service is getting worse every time we stay there. The staff are super rude - especially in the breakfast area.
On the Sunday, the cleaning only came to clean our room at 16:00 and by then we were back at the hotel. The sign “please make up my room”, had been hanging there for hours.
We asked the reception for a late checkout (12:00 instead of 11:00). They allowed us to stay until 11:30 but required 50 euro to stay until 12:00. It was a Monday and the hotel had plenty of availability on all room types.
Unfortunately no positives to share
Verified traveler
3-night trip
6/10 Good
Dec 10, 2023
The breakfast has become very disappointing.
Over the past years, selection is smaller and quality is less. Nasty glass sausages and bacon which it more boiled than fried.
There used to be crab salad and other options. Now it’s only cold cuts and cheese.
Also, when a breakfast is until 11 am, you need to make sure that most items are not sold out at 10:30.
Verified traveler
3-night trip
4/10 Fair
Nov 17, 2022
Very disappointing stay
Very disappointing stay.
Although advertised as a 4 star hotel, there were several issues with our stay. The hairdryers did not work (to which I was only offered a part broken tiny travel hairdryer), the only iron available was broken too and leaked water all over my clothes. The rooms are very dated with leaks from the showers, uncomfortable pillows, very dim and dark lighting and leftover sweets from prior guests were left in one of the rooms which makes me doubt that they were thoroughly cleaned (this seems to be common as mentioned in other reviews too). The housekeeping ladies were quite rude to my colleagues and the older lady receptionist was extremely rude, calling my colleagues room saying that they would be charged a fee if they were 1 minute past the check out time (very strange given that they had not reached the check out time yet). When I asked the receptionist for some advice about getting trains in Belgium, she just said that she doesn’t take public transport instead of trying to help in any way, you expect a little more from a customer service perspective from a 4 star hotel! Only plus was the good breakfast.