Hotel Isabel

Property class: 3
Family-friendly hotel with bar/lounge, near Puebla Cathedral

Choose dates to view prices

When you stay at Hotel Isabel, you'll be in a fantastic location, just a 5-minute walk from Zócalo de Puebla and Puebla Cathedral. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff and central location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Bar/lounge
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front-desk safe

For families (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is $31
$37 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

A hotel room with a large bed, two bedside tables, a nightstand, and two wall-mounted pendant lights.

Standard Double Room, 1 Double Bed, Courtyard View

9.2 out of 10
Wonderful
(57 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

A hotel room with two beds, a wardrobe, a flat-screen TV, and a window with natural light.

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(63 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a bedside table with a phone and a bottle, and a view of the bathroom.

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

A modern indoor courtyard with a dining area, multiple levels, and ambient lighting.

Deluxe Room, 2 Double Beds, Courtyard View

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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8.6 out of 10, Excellent, 1,617 reviews
The price is $59
$71 total
includes taxes & fees
Sep 26 - Sep 27
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About the neighborhood

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • El Parian Market - 10 min walk - 0.9 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla Intl. Airport (PBC) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min walk

Restaurants

  • ‪El Mural de los Poblanos - ‬2 min walk
  • ‪Tortas Meche - ‬5 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪La Mestiza - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk

About this property

Hotel Isabel

  • When you stay at Hotel Isabel, you'll be in a fantastic location, just a 5-minute walk from Zócalo de Puebla and Puebla Cathedral. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff and central location.

At a glance

Hotel size

    • 44 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Foosball
  • Table tennis

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 170 for adults and MXN 150 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Isabel Puebla

Hotel Hotel Isabel Puebla

Puebla Hotel Isabel Hotel

Hotel Hotel Isabel

Isabel Puebla

Isabel

Hotel Isabel Hotel

Hotel Isabel Puebla

Hotel Isabel Hotel Puebla

Frequently asked questions

Does Hotel Isabel offer free cancellation for a full refund?

Yes, Hotel Isabel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Isabel?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Isabel?

Yes, there's free self, valet, and extended parking.

What are the check-in and check-out times at Hotel Isabel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Isabel and nearby?

Hotel Isabel has a fitness center and an arcade, as well as a garden.

What's the area around Hotel Isabel like?

Hotel Isabel is a short 2-minute walk from Zócalo de Puebla and 4 minutes' walk from Puebla Cathedral. Our travelers say the local area is very central.

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Reviews

Hotel Isabel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent food, good flavor, and excellent staff, with many guests praising its convenient location and reasonable prices. (32 reviews)
  • The air conditioning worked perfectly and kept the rooms cool. (7 reviews)
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Popular mentions

Service staff
Room
Location
Restaurant
Cathedrals
Bed
Downtown
Booking
Food
Towns

Reviews

Verified review

8/10 Very good

Very clean and comfortable place.
Verified review

6/10 Good

Friendly staff
Verified review

10/10 Exceptional

yes rooms were clean staff very nice
Verified review

10/10 Exceptional

Every thing was well organized the personal very attentive to all the need respectable. Highly recommend the breakfast and the services is very fast love the location and the place
Verified review

8/10 Very good

Great location.
Verified review

8/10 Very good

I liked the location of the Hotel. Close to everything. The personnel was friendly. The only thing I didn't like is the noise due to the echo in the living areas. Other that that i liked the hotel And if I come back to Puebla again I definitly stay at this property.
Verified review

10/10 Exceptional

Great staff, great location close to everything!
Verified review

10/10 Exceptional

The location was perfect and the staff was friendly. The room was clean and the Wi-Fi was adequate. Great value.
Verified review

10/10 Exceptional

Everything was within walking distance and the staff was lovely
Verified review

10/10 Exceptional

The room was ample, comfortable and very clean. Location was amazing, and the price of the stay, superb! Will definitely consider staying at Hotel Isabel again when I visit beautiful Puebla.
Verified review

10/10 Exceptional

Love the closeness to everything and food options around the area. Staff was very attentive to mine and my elderly mothers needs. Will definitely be back
Verified review

10/10 Exceptional

Terrace has amazing views, staff was more than inc
Verified review

10/10 Exceptional

The property is well located and very comfortable, excellent value for the price. Great location and friendly staff, I would return for sure
Verified review

10/10 Exceptional

Great time and excellent service. The dining was also great.
Verified review

8/10 Very good

Not spotless, but generally well kept. Staff is very friendly and attentive.
Verified review

6/10 Good

This hotel is beautiful and well located. Unfortunately, however, noice from the main lobby area easily penetrates the rooms, with other guests socializing sometimes past midnight. We had to put "brown noise" on a tablet to drown out the echoes and be able to sleep. This hotel needs to have a policy of quiet hours or do something acoustically to reduce echo.
Verified review

10/10 Exceptional

Staff very kindness, place is very nice and clean
Verified review

8/10 Very good

Everything great about hotel location, Clean , services. only complain was a bit noisy at lobby echo
Verified review

10/10 Exceptional

I loved the property. Good staff, walkable, safe and the rooms are very spacious and clean. I only would like to recommend to the facility if there’s a chance to bring freezer inside every room to make the stays more comfortable?.
Verified review

6/10 Good

The location was great, walking distance to plaza. The only thing is that the room was not the cleanest. We had to get new bedding bev
Verified review

10/10 Exceptional

The staff, and the cleaning was great,, but they needed more amenities in the room, like body lotion, kleenex, the little extras
Verified review

8/10 Very good

Everyone was so nice. The room and all was clean. It did smell strongly of caulking that had not cured but that went away after the first night. No soaps or conditioners in the shower bottles.
Verified review

10/10 Exceptional

Staff, location, cleanliness. No 24 hr room service
Verified review

6/10 Good

Front staff at the hotel are very nice, the guy that worked during our stay took such good care of us! The hotel is a little bit noisy depending on which room you have and sadly we got bed bugs in room nr 9. Front staff immediately moved us to another room, closed the room off and took in sanitation service. They also helped with facilitating laundry (but we had to pay ourselves).
Verified review

6/10 Good

My hotel room was not as clean as it could be. I knew from the pictures online that the rooms were dark, and that proved to be accurate. The staff was wonderful, however, and it was a fair price for what I received.