Gran Hotel Diligencias

4.0 star property
Hotel with spa, near Veracruz Cathedral

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Photo gallery for Gran Hotel Diligencias

Outdoor pool
View from property
Master Suite | Premium bedding, down comforters, in-room safe, desk
Lobby sitting area
View from room
Gran Hotel Diligencias offers a serene retreat in the heart of Veracruz. Enjoy lunch at Mariscos Villarica, indulge in hydrotherapy and massage treatments at SPA TRIDOSHA, or take a refreshing dip in the outdoor pool. With an on-site bar, 24-hour health club, multilingual staff and luggage storage available.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Designer toiletries
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, desk

Standard Single Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

  • Pool
  • Spa
  • Parking available
  • Internet access
9.0 out of 10, Wonderful, 1,280 reviews
The price is $79
$93 total
includes taxes & fees
May 25 - May 26
Emporio Veracruz Hotel
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About the neighborhood

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.0 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Carranza Lighthouse - 8 min walk - 0.7 km
  • San Juan de Ulua Castle - 7 min drive - 4.1 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 26 min drive
  • Veracruz Central Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

Gran Hotel Diligencias offers a fantastic location, putting you just a 5-minute walk from Zócalo and Veracruz Harbour. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or aromatherapy. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights. Fellow travelers love the helpful staff and central location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 121 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Dining

Mariscos Villarica - This rooftop bar specializes in Spanish cuisine and serves lunch only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Does Gran Hotel Diligencias offer free cancellation for a full refund?

Yes, Gran Hotel Diligencias does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gran Hotel Diligencias?

Yes, there's an outdoor pool.

Are pets allowed at Gran Hotel Diligencias?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gran Hotel Diligencias?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Gran Hotel Diligencias?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.

Is there an onsite casino at Gran Hotel Diligencias?

No, this hotel doesn't have a casino, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (11-min drive) are both nearby.

What is there to do at Gran Hotel Diligencias and nearby?

Gran Hotel Diligencias has a spa and an outdoor pool, as well as a 24-hour health club.

Are there restaurants at or near Gran Hotel Diligencias?

Yes, Mariscos Villarica offers Spanish cuisine.

What's the area around Gran Hotel Diligencias like?

Gran Hotel Diligencias is a short 8-minute walk from Veracruz Central Station and 4 minutes' walk from Veracruz Harbour. Our travelers say the local area is very central.

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Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Bathroom
Water
Cities
Shopping center
View
Plaza

What guests liked

  • The property's location offers easy access to several nearby restaurants and a historic café. (4 reviews)
  • The pool was refreshing and offered great views, making it a lovely spot to relax. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Great place
3-night trip

8/10

The Hotel location is very convenient many restaurants around and entertainment. Very clean and the personal very helpful
3-night trip

10/10

Near many places to eat and shop.
1-night trip

8/10

We enjoyed staying in this colonial hotel, the staff were helpful for our requests.
4-night trip

8/10

The restaurant has a great buffet! A nice bar with live music every weekend! Great location!
6-night trip

10/10

Love the location and there is a lot activities around the area, hotel excellent service very nice people
5-night trip

10/10

Very close to the historic district, the square in front of the hotel is a local hub for live music and dancing
1-night trip

10/10

Excelente todo
1-night trip

8/10

The location
1-night trip

10/10

I love the place. Staff was amazing.
4-night trip

10/10

Great service, convenient.
1-night trip

10/10

Bell boy was extraordinary
1-night trip

10/10

Very nice staff
1-night trip

10/10

A wonderful old hotel. Very dated and needs some fresh carpet and furniture, but the room is enormous and the view is beyond compare. The bed is very comfortable. You get a wonderful breeze with all the windows. We love the housekeeper- she is so friendly and helpful
1-night trip

10/10

Excelente
5-night trip

10/10

You can walk to pretty much everything!
6-night trip

8/10

This is a glorious old hotel that is a bit run down, but was likely the most luxurious thing in Veracruz back in the day. The rooms are spacious, the beds are comfortable, the staff is wonderful. It has a million dollar view of the harbor and the main square from your giant windows. You can hear music all around. It just needs some work, the carpet are run down, chairs looking very used, etc. I would come back.
3-night trip

6/10

Location is great but construction out side road will go on for a while
2-night trip

10/10

The Hotel smelled very clean. I had a nice view of the plaza and church near by. One has to walk 1 to 2 blocks from the hotel to get a cab or public trans. The staff was very efficient, quick check in and out. Overall very nice.
1-night trip

6/10

May be long time ago was very elegant, actually the entrance/lobby it’s very nice. But the rest of the hotel looks very old and deteriorated. Very sad to see how can they let go something so nice and elegant into something so ugly.
4-night trip

8/10

It once was elegant but now need to upgrade! Friendly staff. Excellent location, in front of the Cacólos, where there are several restaurants and a historic or Church. Must eat at Gran Café Portals! The make in is a short walking distance. (The location is what makes it worth the money) Parking located across the street, safe and secure. Gym small, no a/c, most of what little equipment they had was broken. No service at poolside.
1-night trip

10/10

.
7-night trip

6/10

The hotel needs updating; some parts are lovely, others need revamping. Our room itself was lovely. On three sides of the hotel, the streets were under massive construction so it was very noisy and at times unsafe: open manholes nearby difficult to manuever around at times. That would have been helpful to know ahead of time. Housekeeping staff were lovely & helpful.
2-night trip

6/10

Noise A/C and toilet seat lid broken never fixed after complaint about it. Bed mattress real stif. Room and hotel very nice. Personel well customer friendly. Hotel is in needed of TLC
3-night trip

4/10

Very old colonial hotel that smells terrible, probably due in large part to all the construction. Breakfast is a buffet and not included in room. The area around the hotel is fantastic for convenience (dining/shopping), but if I ever return to Veracruz, I would never stay here again. Bed is not comfortable, sheets not soft, but at least there was a working air conditioner in room. Service was very good as staff were helpful.
2-night trip