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Hotel Chi Ibal Hu Cancun

2.0 star property
Hotel convenient to Plaza 28

Choose dates to view prices

Photo gallery for Hotel Chi Ibal Hu Cancun

Two single beds with white mattresses and pillows, a television, and a door with a no smoking sign.
Check-in and check-out information is displayed at the reception counter, where guests can also find a no-smoking sign.
Cozy retreat with a single bed, mounted TV, and modern amenities.
El Gran Chubut Hotel features a charming facade with multiple windows and a welcoming entrance.
Simple, functional room with two beds, flat-screen TV, and a small window.
In the heart of Downtown Cancun, Hotel Chi Ibal Hu Cancun offers a vibrant stay. Connect to WiFi and let the 24-hour front desk help you navigate your trip with tour/ticket assistance and concierge services.

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Housekeeping once per stay
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | 1 bedroom, individually decorated, individually furnished, free WiFi

Deluxe Studio Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Wardrobe or closet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Double Bed

Deluxe Studio Suite, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, free WiFi

Deluxe Studio Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Wardrobe or closet
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite, Multiple Beds

Deluxe Studio Suite, Multiple Beds | 1 bedroom, individually decorated, individually furnished, free WiFi

Deluxe Studio Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Wardrobe or closet
  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Studio Suite, 2 Twin Beds

Deluxe Studio Suite, 2 Twin Beds | 1 bedroom, individually decorated, individually furnished, free WiFi

Deluxe Studio Suite, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Wardrobe or closet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Two single beds with white bedding and red accent pillows, a flat-screen TV, and a ceiling fan.

Hotel Jardin Cancun

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
7.6 out of 10, Good, 431 reviews
The price is $14
$21 total
includes taxes & fees
Jul 23 - Jul 24
Hotel Jardin Cancun
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About the neighborhood

Map
C. 35 Nte. 63, Cancun, QROO, 77513

What's nearby

  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza 28 - 18 min walk - 1.5 km
  • Cancun Mall - 3 min drive - 2.1 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Ultramar Ferry Puerto Juárez - 6 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪Los 7 Mares - ‬7 min walk
  • ‪Mercado independencia - ‬10 min walk
  • ‪El Pocito - ‬2 min walk
  • ‪Las Brasas del Bajio - ‬9 min walk
  • ‪Las Tortas de Cochinita - ‬1 min walk

About this property

Hotel Chi Ibal Hu Cancun

At Hotel Chi Ibal Hu Cancun, you'll be just a 5-minute drive from Plaza 28 and Cancun Mall. Also, Ultramar Ferry Puerto Juárez and Plaza Las Americas are just a 5-minute drive away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (once per stay)

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Hotel Chi Ibal Hu Cancun Hotel
Hotel Chi Ibal Hu Cancun Cancun
Hotel Chi Ibal Hu Cancun Hotel Cancun

Frequently asked questions

Does Hotel Chi Ibal Hu Cancun offer free cancellation for a full refund?

Yes, Hotel Chi Ibal Hu Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hotel Chi Ibal Hu Cancun?

Sorry, there's no onsite parking at Hotel Chi Ibal Hu Cancun.

What are the check-in and check-out times at Hotel Chi Ibal Hu Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Chi Ibal Hu Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What's the area around Hotel Chi Ibal Hu Cancun like?

Hotel Chi Ibal Hu Cancun is a short 20-minute walk from Plaza 28 and 15 minutes' walk from Las Palapas Park.

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Hotel Chi Ibal Hu Cancun Reviews

Reviews

5.0

4.8/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Popular mentions

Room
Toilet
Bed
Service staff
Shower

Reviews

10/10

Shops are nearby
3-night trip

2/10

Do Not Stay Here. Really terrible
2-night trip

2/10

The property was in deplorable condition and look nothing like the photos provided
7-night trip

8/10

It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
2-night trip

2/10

Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.
4-night trip

2/10

Staff was friendly but this was the absolute worst place I’ve ever stayed. Nothing like the photos. Stained sheets, pillow cases, and towels… someone wiped boogers all over the walls…
2-night trip

10/10

All good!

2/10

Nothing to do with the pictures that they show in the web site. It was full of ants and dirty!
1-night trip

2/10

Dirty place unsafe room door you can't sleep thinking on your security
1-night trip

10/10

Did not like the smell air smell nasty
2-night trip

2/10

Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.
1-night trip

2/10

The bed had hair from previous guest stay on it and the bed pillows looked like they had not been changed from pevious guest. The toilet was located 4” from the opposite wall, meaning you had to straddle it to use it, not sit. Internet didn’t work also. Checked in and left as soon as I’d found another place to stay.
1-night trip

2/10

This is the worst ive seen. Bugs were crawling on me. I left after an hour. I couldnt take it. It was terrible
2-night trip

2/10

The place was nothing compared to the pictures. The toilet was dirty, it even had pubic hair and pee around the seat. The door didn’t latch well.. The only counter in the room was extremely dirty and almost falling off the wall. There were cracks on the floors and the sink had broken tiles. The only window in the bathroom was broken. There was a lot of graffiti outside of the hotel as well as garbage everywhere. The only good thing I can say that is that guy at the reception was super nice and friendly.

2/10

Expedia is complicit in fraud along with the hotel, the photos of the rooms do not correspond to the hotel, and it is very dirty. I asked for my refund due to fraud since they offer what is not and they do not give me
1-night trip

2/10

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them
10-night trip

2/10

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!
3-night trip

2/10

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.
2-night trip

8/10

1-night trip

2/10

Cómo es posible que hotels.com
1-night trip

2/10

La habitación muy descuidada, sin seguros en las ventanas o accesos, malas caras y poca cortesía del personal, sin agua caliente, poca higiene, aunque ya había pagado por mi estancia aunque quise cancelar no me dieron opciones así que preferí perder el dinero que la paz de mi familia y me mudé el mismo día a otro lugar
3-night trip

2/10

Dirty bathroom
2-night trip

10/10

1-night trip

2/10

1-night trip

10/10

2-night trip