Occidental Tucancún All Inclusive

Property class: 3.5

Choose dates to view prices

At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Luxury Avenue Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights include 2 bars/lounges, a free kid's club, and a health club. Fellow travelers love the helpful staff and beach location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
$161
The current price is $200 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, Sea View (Level)

A hotel room with a large bed, a desk with a chair, a view of the ocean, and a painting on the wall.

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(22 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

A hotel room with a large bed, a wooden nightstand, a chair, and a desk.

Double Room

7.8 out of 10
Good
(181 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk with a coffee maker, a TV, and a balcony with a view of the ocean.

Double Room, Sea View

8.2 out of 10
Very good
(147 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Room

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

A hotel room with two beds, a wooden chair, a desk, and a view of the sea.

Family Room, Oceanfront (Premium Level)

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 3 min walk - 0.3 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Capuchino Bar - ‬8 min walk
  • ‪La Veranda - ‬8 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪El Fish Fritanga - ‬7 min walk

About this property

Occidental Tucancún All Inclusive

  • At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Luxury Avenue Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights include 2 bars/lounges, a free kid's club, and a health club. Fellow travelers love the helpful staff and beach location.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and select beverages included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

Hotel size

    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property

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Reviews

Occidental Tucancún All Inclusive Reviews

7.8

Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Booking
Drinks
View
Location

Reviews

Verified review

10/10 Exceptional

I stayed here in July 2026 and everything was absolutely beautiful, the staff were very kind and always willing to assist.
Verified review

10/10 Exceptional

Great location, great staff, good food
Verified review

10/10 Exceptional

Staff are very friendly and helpful. Everything is great including the airport shuttle.
Verified review

4/10 Fair

Staff and location were great. Comfortable bed with great views. Food was average at best, high pressure to book sales meeting for timeshare purchase,
Verified review

10/10 Exceptional

Everything nice I want to come back good experience
Verified review

10/10 Exceptional

Nice place to come to with family young and old. Despite the standard room I had being dated, it was clean and comfortable to sleep and relax in. There were plenty of lounge chairs available at the pool and beach. The shows were amazing especially the Michael Jackson show. Overall, it was a great stay
Verified review

10/10 Exceptional

Great resort! It’s small enough that it was no problem going back and forth from the beach/pool area up to the room. Shower could use some upgrading but otherwise had no complaints. Staff were amazing and the food was good for what it was. Nothing fancy but as far as all inclusive buffets go it was great. Looking forward to coming back!
Verified review

8/10 Very good

Location is perfect. Hotel rooms need to be updated. Food is okay but the italian restaurant is really good. The check-in process needs improvement. There’s only 1 group ahead of us but it took almost an hour.
Verified review

10/10 Exceptional

The food was very godd,the place was nice and friendly
Verified review

10/10 Exceptional

The staff was amazing . They were very helpful with any questions I had . The were some maintenance issues I came across like the elevator was missing the down button , our patio door curtain rod was also broken
Verified review

10/10 Exceptional

Pleasant view, enjoyable beach and pools
Verified review

10/10 Exceptional

Perfect location
Verified review

8/10 Very good

Our room was cleaned everyday. Staff was really nice and helpful. Food was okay, mini fridge didn’t work the best. All in all a good stay for 9 days
Verified review

8/10 Very good

Beautiful ocean view clean but a little on the old side and food okay could be better staff amazing
Verified review

8/10 Very good

The hotel is descent. AC was not working properly. The food was ok better than We've had in other local resorts. Convenient location not far from la.Isla Mall. Beach was nice. Entertainment was good. Had overall a great time.
Verified review

10/10 Exceptional

Staffs are friendly and accommodating.
Verified review

6/10 Good

While the property was clean , and the staff was nice, this is what I would call a "budget all inclusive hotel." Guests are limited to only being able to visit the (non-buffet) restaurants with a reservation, despite there being vacancy every night. Guests are only able to make reservations very early in the morning and in person, and are limited to only making one reservation every three nights.
Verified review

8/10 Very good

The ocean was visible from our room
Verified review

8/10 Very good

Excellent customer service, all the staff courteous and polite, hotel in a very good conditions, the only thing that I was disappointed is that resorts don’t offer natural juices in the restaurants, that’s the only one disadvantage I founded. Others all inclusive offer natural juices, this's the first resorts that won’t offer natural juices.
Verified review

6/10 Good

The resort overall was beautiful, clean and well maintained. The staff was ok, a lot of them didn't speak English well so it was hard to communicate needs unless you found someone who actually understood what u were asking. Also felt ignored until they realized you were tipping (My personal experience) The biggest drawback of the entire stay for me was the limited food options and only being able to try one specialty restaurant only once during the entire stay and with such limited food options that leaves much to be desired. However if you stay 5 nights you can try a second restaurant once and all 3 if u stay even longer (all only once though) I've never stayed at a resort with that type of restriction. I did enjoy it for what it was but I probably would not stay again
Verified review

10/10 Exceptional

I asked Expedia to get me a room with 2 beds as I was taking my son, they sent my request to Occidental Tucancun and they got me an ocean view room with a balcony it was great!
Verified review

8/10 Very good

Good place, just not many food options in the buffet. Front desk personnel need to improve. A/C was not functioning properly.
Verified review

10/10 Exceptional

Our group of 10 really enjoyed the food and drinks. The amount of choices were fewer than some of my past resort experiences but the resort size was as well. Pools were not overly crowded. Adult pool was good. Would be better if they allowed music and would have more than one man behind the bar
Adult pool area
Drinks
Sunrise
Verified review

8/10 Very good

Thee best staff!! i loved Jose and Arturo so sweet and took great care of me. I went solo and felt so safe
Verified review

6/10 Good

Check in was terrible very very long wait front desk staff not helpful . They were working outside our room using jackhammers very noisy! The food was okay and the food and entertainment staff were nice Clean place just older Great pools and beautiful beaches good location close to La isla and easy to get around