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Outrigger Kona Resort and Spa

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Galería de fotos de Outrigger Kona Resort and Spa

Habitación

Opiniones

7.8 de 10,
Buena

Servicios principales

  • Spa
  • Bar
  • Habitaciones comunicadas disponibles
  • Estacionamiento disponible
  • Acepta mascotas
  • Alberca

Opciones de habitación

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Información de la zona

Sección del mapa
Ehukai Street, 78-128, Kailua-Kona, HI, 96740

Restaurantes

  • ‪L&L Hawaiian Barbecue - ‬A 4 min en auto
  • ‪Magics Beach Grill - ‬A 7 min en auto
  • ‪Da Poke Shack - ‬A 9 min en auto
  • ‪Kaya's - ‬A 12 min en auto
  • ‪Tropics Tap House - ‬A 4 min en auto

Cargos y políticas

También conocido como:

Keauhou Resort
Sheraton Keauhou
Sheraton Kona Resort Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Sheraton Resort Keauhou
Sheraton Kailua-Kona
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Keauhou Bay Resort And Spa
Sheraton Kona Keauhou Bay
Sheraton Kona Resort Keauhou Bay
Sheraton Kona Keauhou Bay Kailua-Kona
Sheraton Kona Resort Spa at Keauhou Bay
Sheraton Kona Keauhou KailuaK
Sheraton Kona & Spa At Keauhou
Sheraton Kona Resort & Spa at Keauhou Bay Resort
Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona

Opiniones de Outrigger Kona Resort and Spa

Opiniones

7.8

Bueno

8.2/10

Limpieza

8.2/10

Servicio y personal

7.8/10

Servicios

7.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excepcional

El lugar está magnífico, tiene excelente personal cada uno cuidadoso en sus labores, unas hermosas vistas al atardecer que hace una estancia formidable…
Se hospedó 6 noches con amigos
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Federico, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

Se hospedó 1 noche
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Se hospedó 4 noches
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

La tina de la bañera estaba pelada, la alfombra de el cuarto está o muy vieja o muy sucia, Tienen 2 piscinas una es solo para adultos y la otra familiar pero no te lo dicen si es cierto que tienen unos rótulos pero yo pence que se refería a la área de la barra. A donde uno pide las tuayas ellos deberían decirle a uno.
Jorge, se hospedó 4 noches con familiares
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Las instalaciones, limpieza y ubicación así como los alimentos
Mari, se hospedó 4 noches en plan romántico
Opinión verificada de un huésped de Expedia

6/10 Bueno

Sheraton necesita renovarse

El lugar tiene vistas hermosas pero ya está viejo y no tan cuidado, el restaurante es muy bueno y la comida también
Berenice, se hospedó 7 noches con familiares
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

fanny, se hospedó 4 noches con familiares
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

Buen hotel tipo departamento. Ideal para ir al IM.
santiago, se hospedó 2 noches en plan romántico
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

Hotel Sheraton Kona, Hawai’i.

Un gran hotel con excelentes instalaciones. A pesar de no tener playa puedes salir del hotel y a 300 metros encontrar playa. Es un hotel que te ofrecen dos albercas grandes y un buen snack bar en el área. La opción del súper ubicado en el segundo piso te brinda la posibilidad de economizar en algunos alimentos (respecto a los precios de restaurantes). Les hace falta promocionar mas la parte del spa.
Cesar Arturo, se hospedó 5 noches con familiares
Opinión verificada de un huésped de Hoteles.com

8/10 Muy bueno

This property was due for renovations about 3 years ago but the pandemic hit. They are planning a huge renovation now and you can tell they are in the recovery phase of the pandemic. We love this resort but could tell the pandemic hurt them.
Ann, se hospedó 7 noches con familiares
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Great spot to enjoy all of Kona, especially Manta diving and snorkeling right off the resort.
Chad, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

It was too bad the restaurant service was so hit and miss. We had heard great things about rays and it was closed. Plus one day our room didn’t get cleaned so at that price - not really acceptable.
Carol, se hospedó 6 noches
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Melissa, se hospedó 1 noche
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

.
Robert, se hospedó 3 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Amazing location and view of ocean
teresa, se hospedó 13 noches en plan romántico
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

The front desk staff was very nice and helpful during check in and check out. We did have an issue with lack of clean towels available. It got to the point where we asked for extra towels and had to wait an hour for them without so much as an apology. We even got pool towels instead of bath towels. The pricing of the food in the on-site restaurants was a bit on the high side even for Hawaii (and I live on Oahu). The Valet staff were excellent. The pool staff (helping us reserve umbrellas)were excellent as well.
Kevin, se hospedó 8 noches con familiares
Opinión verificada de un huésped de Hoteles.com

10/10 Excepcional

Best resort/hotel I have stayed at. Staff was super super friendly and my stay super enjoyable. Resort is amazing everywhere you go. Super clean all over the resort and it has everything you can think of. Rooms are super specious and super clean.
Axel, se hospedó 8 noches con familiares
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

6 nights at Outrigger

Beautiful but older resort. Rooms were just so-so, though the bed was very comfortable. We had a view of the luau area - which was very beautiful and quiet. The resort wasn't in 'full swing' because of COVID but had one restaurant and one (pool) bar open. The grounds of the resort we gorgeous and the location was great.
Andrea, se hospedó 6 noches
Opinión verificada de un huésped de Hoteles.com

2/10 Malo

We had a horrible experience. First, I slipped and smacked my nose on some wet stairs on my first day. There was blood everywhere and I was very out of it, and security came to “check on me” but made my boyfriend feel like they were questioning HIM as if he had done something to me! Not cool. Then there was a mixup with the valet and even though they gave me a business card to book my own taxi (they said they couldn’t help) they DID book a car and when both showed up the valet got IN MY FACE telling me I was wrong and I had to pay for it (even IF I was in the wrong, that is NOT the way to treat your guests). On our last day, at 8:30am security came to the door and pulled us out of our room, locked the room, and escort us down to the lobby because my card has declined. My bank flagged fraudulent charges so a quick call to them cleared it up and by the time we made it down to the lobby the card was perfectly fine. It was BEYOND unnecessary for them to come yank us out of our room at 8:30 in the morning!!! So rude and it was a quick and easy solve that did not require that kind of disrespect and embarrassment. I have no clue what these people were thinking but I have NEVER been treated like that before. Definitely will not be returning. Oh and the main restaurant is closed so food options are limited and the closest shopping center is a good 20-30 min walk.
Christina, se hospedó 7 noches en plan romántico
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Beautiful grounds, friendly staff,good but limited food and drink. Located out of town so you do need a car.
Stuart, se hospedó 8 noches en plan romántico
Opinión verificada de un huésped de Expedia

10/10 Excepcional

Madeline Victoria, se hospedó 8 noches
Opinión verificada de un huésped de Expedia

8/10 Muy bueno

Claude Daniel, se hospedó 14 noches
Opinión verificada de un huésped de Expedia

10/10 Excepcional

All my famiy is really happy whit everything
Jose, se hospedó 4 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

Location was nice, but this is not a “Full-Service” Resort. During the week there was no lunch or dinner. Literally no food except the HoloHolo market which is outsourced and the staff in the HoloHolo are terrible. Partially a woman named Lala and an older woman who kept telling me that she couldn’t charge the room except ever other employee was able to charge to room. She just didn’t want to make the extra effort. The food at the bar and the restaurant (which was only Open 2 out of 6 nights I was there) was terrible and expensive. Service was great. Marie and Leana were amazing. Their kindness made it better that my “Farfalle pasta with garlic cream sauce and grilled chicken” was literally 2 Lean Cuisines warmed up on their plastic trays and put on a nice plate. The chicken was that rib meat chicken that isn’t even the right texture. I will say, the property is amazing. I loved the Mantas at night, the beautiful sunsets, and it’s location relative to all other locations on the big island. That was good. I just wish the service and amenities were better. As another example is, the toilet was one of those toilets that has the industrial flusher you see in a middle school lol. I actually didn’t mind that but this is advertised as a “4-Star, Full Service Resort and Spa” which is kind of a joke. I would stay there again, but only If they charged the price of a Motel 6. Ok, fine, a embassy suites or something that you get on a quick business trip.
Aaron, se hospedó 6 noches en plan romántico
Opinión verificada de un huésped de Expedia