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Grand Royal Lagoon

3.0 star property
Lakefront hotel with outdoor pool, near Gaviota Azul Beach

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Photo gallery for Grand Royal Lagoon

Outdoor pool
Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area
Sundeck
Property grounds
At the Grand Royal Lagoon, guests can indulge in a picturesque marina, unwind on the serene garden grounds or take a refreshing dip in the outdoor pool. With WiFi and express check-in services at their fingertips, many previous visitors have praised its convenient location near La Isla Shopping Mall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Pool View ( subject to availability)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Iron/ironing board
Daily housekeeping
In-room safe
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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$115 total
includes taxes & fees
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About the neighborhood

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 19 min walk - 1.6 km
  • Tortuga Beach - 3 min drive - 2.1 km
  • Forum Beach - 3 min drive - 2.1 km
  • Gaviota Azul Beach - 4 min drive - 2.1 km
  • La Isla Shopping Mall - 8 min drive - 5.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 156 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Señor Frogs - ‬5 min drive
  • ‪Club InterContinental - ‬7 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Grand Royal Lagoon

Grand Royal Lagoon features a marina and puts you just a 5-minute drive from Forum Beach and Tortuga Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 34 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • Free onsite self parking
    • Free onsite extended parking

Transfers

    • Airport shuttle*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Marina

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by stairs only
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 450 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Grand Royal Lagoon offer free cancellation for a full refund?

Yes, Grand Royal Lagoon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Royal Lagoon?

Yes, there's an outdoor pool.

Are pets allowed at Grand Royal Lagoon?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Royal Lagoon?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Grand Royal Lagoon?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Royal Lagoon?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Grand Royal Lagoon?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Grand Royal Lagoon and nearby?

Have fun with activities like hiking, parasailing, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Grand Royal Lagoon?

Yes, there's an onsite restaurant.

What's the area around Grand Royal Lagoon like?

Grand Royal Lagoon is a short 19-minute walk from Cancun Convention Center and 8 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Grand Royal Lagoon Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Location
Bed
Service staff
Restaurant
Budget
Beach
Shower
Air conditioning
Store

Reviews

8/10 Very good

Great location a short walk to shopping dinning and beach
Patricia, 4-night trip

8/10 Very good

Walkable if u can walk. Quiet at night. Clean & modest for price point. Will likely return
Jamie, 7-night trip

8/10 Very good

It is a good hotel for the price.
Larissa, 10-night trip

6/10 Good

We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing.
Janet, 1-night trip

10/10 Exceptional

Quiet, clean and comfortable
Davis, 1-night trip

8/10 Very good

Everything was good, excellent services!!

6/10 Good

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.
Constantin, 7-night trip

10/10 Exceptional

Everything
Ana Luisa, 7-night trip

6/10 Good

It’s a nice cozy hotel near the lagoon and walking distance to the beach and supermarket. It has a swimming pool and garden. It’s right a budget. I would stay there again.
Larissa, 6-night trip

6/10 Good

The property located at very convenient location. Easy transportation and close to everything. But the hotel room conditions like the brick wall and ceiling and furniture need upgrade for sure. Also the water pressure for the toilet is very low. It takes lots of attempts to flush. The wifi signal was not good as well.
Yu, 7-night trip

8/10 Very good

Good budget hotel

Hotel is fine if your looking to travel on a budget. Its close to hotel zone.rooms are clean but dated.there is no restaurant but there are lots of places real close great place to stay if you just want a hotel with no frills.
james, 8-night trip

10/10 Exceptional

A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ.
Stephen, 4-night trip

10/10 Exceptional

Great hotel - wonderful location - just a short walk to the beach, restaurants, stores, etc. My room was very clean and well sized and had everything I needed. All of the staff were polite and kind. I would highly recommend for one looking for a reasonably priced accommodation in the Cancun hotel zone
David Aaron Lichtenstein, 8-night trip

8/10 Very good

It was what i expected from a budget hotel. Was clean and pool and grounds were nice place to relax outside. Needs new beds and furniture i. Rooms very dated. But i would stay there again
James, 7-night trip

8/10 Very good

Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure
Mark, 1-night trip

6/10 Good

Good location. It´s Ok for the pice
Pedro, 1-night trip

6/10 Good

Great price,Nice lawns/views, poolside lounge, picnic tables & cabanas. Room cleaning daily. Very quiet area with good, safe walking places/ eatery. Close to Captain Hook evening cruise shows and dining. Wear a mask when checking in/ out at front office though. I would stay there again.

8/10 Very good

First we were suprise not having any balconey, never thought I had to ask for this in hotel. But there were a little cute spot outside to hangout, it was just perfect. For the price it was really good, calm and clean. It's not a 5 stars, but we didn't pay for that neither!
Julie, 3-night trip

4/10 Fair

Lack of in-hotel facilities, cleanliness issues and lack of hotel staffs.
Sanjida, 7-night trip

6/10 Good

The beds are horrible one you can feel the springs from the mattress and other bed it's us hard us a rock only a sheet on the bed.
Maria, 1-night trip

8/10 Very good

Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.
Michelle Ann Del, 8-night trip

6/10 Good

The staff was good but to our standards it was not where we would normally stay.. we bought cleaning supplies to clean the r room. Beds hard everything is outdated. But if you're not gonna spend time in the room and just sleep on a budget then this is your place.
TRACEY, 5-night trip

4/10 Fair

Dirty. Wads of hair on stairs. In shower. Horrible house cleaning
Aaron, 1-night trip

2/10 Poor

The lady lied to us saying Cancun had a mandatory mask use and wouldn't let us come in without a mask. Which we found out was a lie afterwards. They had no water to drink no shampoo no soap nothing extra because they were scared to get sick. We were not sick. Could be a very nice place to stay.
Francis, 1-night trip

2/10 Poor

The lady at the front was very rude. Did not greet us. The room is fine if you just need place to sleep. Nothing grand. But the front desk lady really needs some customer service training!
MIlagros, 1-night trip