Mex Hoteles

Property class: 4
Hotel with 2 restaurants, near Puerto Cancun Marina Town Center

Choose dates to view prices

At Mex Hoteles, you'll be just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ballenitas Terraza, one of 2 restaurants, which serves Caribbean cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Free self parking
The current price is $46
$61 total
includes taxes & fees
Sep 24 - Sep 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard King

8.2 out of 10
Very good
(54 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

STANDARD DOUBLE

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 6 min walk - 0.6 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬2 min walk
  • ‪Subway - ‬8 min walk

About this property

Mex Hoteles

  • At Mex Hoteles, you'll be just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ballenitas Terraza, one of 2 restaurants, which serves Caribbean cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 100 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ballenitas Terraza - This seafood restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Casa Nader - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Property Registration Number 002-025-000709/2026

Also known as

Mex Hoteles Hotel

Mex Hoteles Cancun

Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles offer free cancellation for a full refund?

Yes, Mex Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mex Hoteles?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Mex Hoteles?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mex Hoteles?

Yes, there's free self parking.

What are the check-in and check-out times at Mex Hoteles?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Mex Hoteles?

No, this hotel doesn't have a casino, but PlayCity Casino (12-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.

What is there to do at Mex Hoteles and nearby?

Mex Hoteles has an outdoor pool and a fitness center.

Are there restaurants at or near Mex Hoteles?

Yes, there are 2 onsite restaurants, featuring Caribbean cuisine.

What's the area around Mex Hoteles like?

Mex Hoteles is in Downtown Cancun, a short 11-minute walk from Las Palapas Park and 20 minutes' walk from Puerto Cancun Golf Course. Travelers love the hotel's prime location.

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Reviews

Mex Hoteles Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was convenient, secure, and easily accessible with a garage available on site. (7 reviews)
  • Breakfast was good, sufficient, delicious, and had a decent variety. (10 reviews)
  • The pool was described as pleasant, beautiful, and great with a nice view, suitable for lane swimming. (10 reviews)
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Popular mentions

Room
Service staff
Shower
Location
Water
Restaurant
Air conditioning
Food
Bar
Lobby

Reviews

Verified review

8/10 Very good

If you are visiting for just a couple nights, and will be out must of the day… it’s a very convenient location in downtown, clean, friendly staff,
Verified review

10/10 Exceptional

NIce and clean room nice service
Verified review

8/10 Very good

Amazing time there, the staff is super nice and very helpful. Very clean and modern room and hotel. We enjoyed our stay a lot!
Verified review

8/10 Very good

Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
Verified review

10/10 Exceptional

Staff were polite and helpful
Verified review

10/10 Exceptional

The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
Verified review

10/10 Exceptional

Friendly staff, spacious rooms totally worth it
Verified review

6/10 Good

Clean room
Verified review

6/10 Good

The staff were kind, the breakfast was a large spread but I arrived late, so that’s on me, however, the rooms smell mouldie
Verified review

10/10 Exceptional

Staff was friendly, kind, supportive and welcoming.
Verified review

10/10 Exceptional

Hotel is very close to the ADO station and my room was clean, the bed was comfortable and the staff was helpful. Hotel is a good value for the price. The buffet breakfast was very good.
Verified review

8/10 Very good

I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
Verified review

10/10 Exceptional

Great location,great love to stay
Verified review

8/10 Very good

Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Verified review

8/10 Very good

Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
On the way to Karaoke Bar, good Taco's! Main Strip, beside Hotel.
Beauty around.
Ferry view to Isla Mujeres (45 min walk) 10 min by car.
Isla Mujeres ($40 return ticket CDN)
Verified review

8/10 Very good

City Escape at Good Prices

Quick one night stay not too far (about 25 minutes) to the airport with traffic. Perfect for a night where you don't need to be at the beaches, but need a room.
Verified review

8/10 Very good

We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Verified review

10/10 Exceptional

I was impressed with price, location
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

Very nice place, walking distance to a lot of shopping, bars and restaurants. The only down side was no hot water in the showers and you have to take a cab to the beach
Verified review

10/10 Exceptional

It was great! I stayed 4 nights then extended it to 5 and they gave a better room for my additional stay. It's so close the bus station ADO and there are several food options around if you walk to Palapas Park. The staff was cool and the place very neat, internet is amazing everywhere. There is a Starbucks on 1st floor, a restaurant and a bar, the rooftop is very cool if you are using the pool at night as it has a night club with live music. They stored my luggage after my check out for free. Definitely will come back.
Verified review

6/10 Good

rooms are pretty nice and clean, you can not turn on dry mode on the a/c, there is centrai air even with ac turned off which is good because no mosquito screen on the windows. Nothing will dry in the room which kind of sucks because you will pack a wet swimsuit unless you dry them at the roof terrace in the morning, this also means everything is moist always, also they have a habit of completely turning off air in the rooms when they are vacant, i had to have mine turned on by the staff. Also need more attention to detail, they made the bed but did not take room service dishes out. Breakfast is nice and gym is also sufficient with a little bit of imagination, rooftop has a nice view.
Verified review

8/10 Very good

Close to transportation, people very helpful. I didn’t like the shower, no hot water.
Verified review

6/10 Good

The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Verified review

4/10 Fair

Good location close to the ADO station, but the hotel is not in great condition. Additional "tax" was charged during check-in although my booking clearly stated that all taxes and fees are include din the price.