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Hotel Cozumel Sierra

3.0 star property
Hotel in Canela

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Photo gallery for Hotel Cozumel Sierra

Garden
Interior
Front of property
Porch
Lobby
Discover a tranquil retreat at Hotel Cozumel Sierra, where lush gardens and a daily manager's reception await. Connect to in-room WiFi, grab a bike for free and explore the surroundings or relax on the terrace with coffee from the lobby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • 24/7 front desk
  • Free breakfast
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Free use of bicycles
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View | Premium bedding, minibar, in-room safe, blackout drapes

Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Separate bathtub and shower
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Premium bedding, minibar, in-room safe, blackout drapes

Family Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Romantic Double Room

Highlights

Furnished lanai
Yard
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, minibar, in-room safe, blackout drapes

Comfort Double or Twin Room

Highlights

Furnished lanai
Yard
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, minibar, in-room safe, blackout drapes

Family Studio Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Sofa bed
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, 1 King Bed with Sofa bed

Standard Double or Twin Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, blackout drapes

Standard Double or Twin Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Pousada Charm Canela

  • Free breakfast
  • Free WiFi
  • Air conditioning
  • Non-smoking
8.0 out of 10, Very Good, 1 review
The price is $37
$38 total
includes taxes & fees
Sep 30 - Oct 1
Pousada Charm Canela
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About the neighborhood

Map
Rua Pedro Luiz Oliveira, Canela, RS, 95680000

What's nearby

  • Parque Terra Magica Florybal - 3 min walk - 0.3 km
  • Dreamland Wax Museum - 4 min drive - 2.3 km
  • Cathedral of Our Lady of Lourdes - 4 min drive - 3.0 km
  • Gramado Covered Street - 9 min drive - 6.2 km
  • Gramado Central Avenue - 9 min drive - 6.2 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 101 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tri Hotel Canela - ‬3 min drive
  • ‪Pappardelle - ‬3 min drive
  • ‪Lá Em Casa - ‬3 min drive
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬3 min drive
  • ‪Hotel Serra Nevada - ‬3 min drive

About this property

Hotel Cozumel Sierra

At Hotel Cozumel Sierra, you'll be within a 10-minute drive of Gramado Covered Street. Free perks include WiFi, self parking, and full breakfast daily between 8:00 AM and 10:00 AM. Other highlights include free bike rentals, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Lockers available

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property is closed from June 3 2025 to March 1 2026 (dates subject to change).
The following facilities are closed on Valentine's Day:
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pet deposit: BRL 90.00 per day
  • Pets are allowed for an extra charge of BRL 90.00 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Hotel Cozumel Sierra Hotel
Hotel Pinheiros do Caracol
Hotel Cozumel Sierra Canela
Hotel Cozumel Sierra Hotel Canela
HOTEL POUSADA PINHEIROS DO CARACOL

Frequently asked questions

Is Hotel Cozumel Sierra currently open?

This property is closed from June 3 2025 to March 1 2026 (dates subject to change).

Does Hotel Cozumel Sierra offer free cancellation for a full refund?

Yes, Hotel Cozumel Sierra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Cozumel Sierra?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of BRL 90.00 per pet, per day, and there's also a deposit of BRL 90.00 per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Cozumel Sierra?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Cozumel Sierra?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Cozumel Sierra?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.

What is there to do at Hotel Cozumel Sierra and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities like a picnic area and a garden.

Does Hotel Cozumel Sierra have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Cozumel Sierra like?

Hotel Cozumel Sierra is a short 3-minute walk from Parque Terra Magica Florybal and 7 minutes' walk from Parque Vale Dos Dinossauros.

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Reviews

Hotel Cozumel Sierra Reviews

9.6

Exceptional

9.8

Cleanliness

10

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

Reviews

10/10 Exceptional

Excelente acomodação

Tudo muito bom, local tranquilo excelente para descansar, tudo muito organizado e aconchegante, voltarei com certeza.
Kamile, 2-night trip

8/10 Very good

Lugar aconchegante, mas reservei para 4 pessoas e ao chegar na estadia, só tinha acomodação para 3 , iam fazer uma cama no chão, com o frio de Canela, inviável, além disso queriam me cobrar 120,00 a mais, acabamos dividindo a cama de casal para 3 pessoas. O café era bom, mas não faziam reposição. Pousada bem mediana.
Acomodação
Andreia, 1-night trip

8/10 Very good

a limpeza e o atendimento da cozinha no café da manhã muito bom mesmo esta de parabéns. A limpeza e o aroma do quarta muito bom e confortável.
Avenaldo, 4-night trip

10/10 Exceptional

Muito boa a pousada. Anfitriões muito solícitos. Cafe muito bom. Quarto excelente, tudo muito limpo.
Guilherme, 3-night trip

10/10 Exceptional

Excelente!

O hotel é muito bonito, confortável e limpo, no meio da floresta atlântica do sul, e não fica longe do centro de Canela ou de Gramado, de carro. Há mercados nas proximidades. O staff é muito solícito, gentil e agradável. Café da manhã perfeito, com muita variedade, a Lucineide é show! Recomendo sem restrições!
Adiel, 4-night trip

10/10 Exceptional

Tierry, 3-night trip

10/10 Exceptional

Excelente. É a segunda vez que nos hospedamos no local, e essa foi ainda melhor que a primeira. Destaque para o café da manhã, que sempre tem bolos, pães, sucos e frutas muito frescas, e para o atendimento bastante atencioso.
3-night trip

10/10 Exceptional

Superou expectativas.

Hotel pousada localizado num bairro muito tranquilo, instalações bem conservadas, cama de casal enorme, café da manhã com o indispensável e atentimento do funcionário Rodrigo foi muito bom.
Geraldo, 1-night trip

10/10 Exceptional

Cristian, 3-night trip

8/10 Very good

MARJANA, 1-night trip

10/10 Exceptional

PEDRO H, 2-night trip

10/10 Exceptional

Andreia, 4-night trip

10/10 Exceptional

Silas, 1-night trip

10/10 Exceptional

Excelente e voltaria com certeza

Excelente local, atendimento, café da manhã, organização e limpeza.
Edson, 4-night trip

10/10 Exceptional

Ariela, 1-night trip

10/10 Exceptional

Israel, 1-night trip

10/10 Exceptional

Muito bom

Ficamos apenas um dia, o atendimento foi muito cordial, a acomodação é bem confortável, tudo muito charmoso e o café da manhã delicioso, recomendo o pão de queijo sensacional!
Girleide, 1-night trip

4/10 Fair

Decepcionante

Estive na Pousada há mais de 1 ano e foi impecável, inclusive indiquei para familiares que se hospedaram lá. Dessa vez ficamos em um quarto diferente a experiência não foi boa. Paguei a mais para ter uma banheira com hidromassagem mas não consegui usar pois a água não esquentava, ficava em 33 graus e a noite em Gramado é frio para tomar banho nessa temperatura. O chuveiro começou esquentando mas logo a água já ficava fria. Fui usar a cafeteira (de cápsulas) e estava suja - deixaram uma cápsula lá dentro de outro hóspede, provavelmente. No café da manhã a mesa que estava reservada para nós estava com coco de passarinho em cima, quando olhei pro chão observei que tinha muito coco de passarinho ao redor, fiquei decepcionada. Além disso, o recepcionista que nos recebeu no dia do checkin esqueceu de avisar que tinha um chá de cortesia que era servido no quarto e precisaríamos solicitar. Infelizmente a minha experiência dessa vez não foi boa e fiquei chateada por esses acontecimentos, especialmente por pagar a mais por um quarto com banheira com hidro e não conseguir utilizá-la.
Luiza, 1-night trip

10/10 Exceptional

Refúgio próximo a natureza

Pousada muito boa atendimento impecável Limpeza do quarto Pousada em uma área de preservação muito tranquilo
Marcelo, 1-night trip

10/10 Exceptional

Antonio, 1-night trip

10/10 Exceptional

CRISTIANO, 1-night trip

10/10 Exceptional

JOSIAS, 1-night trip

10/10 Exceptional

GISELE SILVA, 2-night trip

10/10 Exceptional

Retorno garantido

Fantástica pausada. Limpeza, atendimento, acomodação e café da manhã impecáveis. Recomendo muito.
Givanit, 2-night trip

10/10 Exceptional

Sensacional a nossa estadia! Amamos o hotel, sua estrutura e o atendimento. Voltaremos em breve.
Rodrigo, 1-night trip