Hotel Alto da Serra

Property class: 3
Hotel in the heart of Canela

Choose dates to view prices

When you stay at Hotel Alto da Serra, you'll be within a 10-minute drive of Gramado Covered Street. Free perks include WiFi, self parking, and buffet breakfast daily between 7:30 AM and 10 AM.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (10)

  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Microwave in a common area
  • Refrigerator in a common area
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
The current price is $44
$45 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Chalet

A bedroom with a bed, a desk, a TV, and a wardrobe.

Chalet

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Apartment

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a wall-mounted air conditioner.

Standard Apartment

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Apartment

A hotel room with a bed, a table, and a chair. There is a mirror on the wall and a window with curtains.

Luxury Apartment

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a wall-mounted air conditioner.

Standard Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room Deluxe

Room

Double Room Deluxe

  • 20 sq m
  • Sleeps 2

View all photos for 1-Bedroom Apartment Standard

Room

1-Bedroom Apartment Standard

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow Standard

Room

Bungalow Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000

What's nearby

  • Cathedral of Our Lady of Lourdes - 6 min walk - 0.5 km
  • Teatro Municipal de Canela - 9 min walk - 0.8 km
  • Joao Correa Square - 10 min walk - 0.9 km
  • Stone House Theater - 12 min walk - 1.0 km
  • Canela Automobile Museum - 20 min walk - 1.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪É De Chocolate! - ‬9 min walk
  • ‪Bella Città - ‬6 min walk
  • ‪O Maquinista - ‬9 min walk
  • ‪Casa da Velha Bruxa - ‬10 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk

About this property

Hotel Alto da Serra

  • When you stay at Hotel Alto da Serra, you'll be within a 10-minute drive of Gramado Covered Street. Free perks include WiFi, self parking, and buffet breakfast daily between 7:30 AM and 10 AM.

At a glance

Hotel size

    • 20 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Shared microwave
  • Shared refrigerator
  • Room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Traditional architecture

Room amenities

Be entertained

  • 26-inch LCD TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela

Frequently asked questions

Are pets allowed at Hotel Alto da Serra?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Alto da Serra?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Alto da Serra?

You can check in starting at 2 PM. Check-out time is 11 AM.

What is there to do at Hotel Alto da Serra and nearby?

Hotel Alto da Serra has a garden.

What's the area around Hotel Alto da Serra like?

Hotel Alto da Serra is in Canela Centro, a short 5-minute walk from Cathedral of Our Lady of Lourdes and 10 minutes' walk from Stone House Theater.

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Reviews

Hotel Alto da Serra Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

otima
Verified review

10/10 Exceptional

Gostei de tudo uma pena que passei só 4 dias, mais super indico tudo limpo e organizado, perto de tudo atendimento ótimo de todos os funcionários, nada a reclamar só tenho a agradecer por tudo. Até. A próxima se Deus quiser!
Verified review

10/10 Exceptional

Lugar lindo, gostei muito o rapaz da recepção muito educado, e gentil as cabanas são maravilhosas, gostei de tudo!
Verified review

8/10 Very good

O hotel é limpo e os atendentes são muito gentis.
Verified review

10/10 Exceptional

Tudo ótimo
Verified review

8/10 Very good

Localização ótimo. Bom café.
Verified review

10/10 Exceptional

Aconchego... Eficiência... Bem-Estar !!!!

Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Verified review

10/10 Exceptional

Paz e tranquilidade perto do centro de Canela

Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Verified review

8/10 Very good

De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Verified review

8/10 Very good

A contento

Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
Verified review

10/10 Exceptional

Volto logo!

Excelente! Nada a reclamar. Pessoas fantásticas!
Verified review

8/10 Very good

Muito bom!
Verified review

8/10 Very good

Agradável

Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Verified review

10/10 Exceptional

A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.
Verified review

10/10 Exceptional

Vale a pena

Top
Verified review

8/10 Very good

Foi tranquilo.
Verified review

10/10 Exceptional

EXCELENTE

Local muito aconchegante, com muita comodidade, bom atendimento e tratamento
Verified review

10/10 Exceptional

Excelente

Excelente Hotel, impecável na limpeza, conforto, atendimento e ambiente familiar. Localização privilegiada em Canela. Com toda certeza retornaremos
Verified review

10/10 Exceptional

Um local agradável ,e ótimo atendimento.
Verified review

10/10 Exceptional

Muito confortavel a acomodação, com certeza iremos novamente.
Verified review

10/10 Exceptional

Boa
Verified review

10/10 Exceptional

muito boa
Verified review

10/10 Exceptional

Excelente.
Verified review

8/10 Very good

Hospedagem bem localizada

Hospedagem razoável, bem localizado, a duas quadras da Igreja Matriz, funcionários prestativos, café da manhã básico mas cumpre é para ficar poucos dias, acho que falta uma área externa com mesas.
Verified review

10/10 Exceptional

Ambiente familiar

Pousada familiar, o atendimento foi muito receptivo e o café da manhã foi bem gostosinho para uma pousada.