Experience the charm of Norwich at Holiday Inn Norwich, an IHG Hotel. Unwind in the garden, indulge in a spa treatment or enjoy a meal at Junction Restaurant. With free WiFi, an indoor pool and helpful staff on hand to ensure your stay is nothing short of wonderful.
When you stay at Holiday Inn Norwich by IHG, you'll be within a 10-minute drive of Norfolk Broads. You can visit the spa to indulge in massages, facials, or mani/pedis, and Junction Restaurant serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other features. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
119 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
Working away
Business center
Meeting rooms
Conference space (212 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
Dining
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich
Frequently asked questions
Does Holiday Inn Norwich by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Norwich by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Norwich by IHG?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Holiday Inn Norwich by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Holiday Inn Norwich by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Norwich by IHG?
Check-in start time: 3:00 PM; Check-in end time: 3 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Norwich by IHG and nearby?
Holiday Inn Norwich by IHG has a spa, an indoor pool, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Holiday Inn Norwich by IHG?
Yes, there's an onsite restaurant, Junction Restaurant.
What's the area around Holiday Inn Norwich by IHG like?
Holiday Inn Norwich by IHG is in the heart of Norwich, a short 1-minute walk from Danby Wood and 13 minutes' walk from Marston Marshes.
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Holiday Inn Norwich by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Food
Lobby
Shower
Bathroom
Cities
What guests liked
Breakfast was excellent with a great variety of options and good quality food. (32 reviews)
The air conditioning was a big help and very good, providing relief from the warm weather. (4 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
Aug 18, 2025
The location is very convenient for a night south of Norwich with a drive south ahead of us in the morning.
edward
edward, 1-night trip
8/10 Very good
Aug 4, 2025
Lovely stay, would stay again.
Very comfortable, clean & very friendly & helpful staff. Breakfast was good and location good.
Nicole
Nicole, 2-night trip
10/10 Exceptional
Aug 28, 2025
Well recommended hotel for a short break
Great staff made the stay amazing.
Chose this hotel for easy navigation to Norfolk coast for a beach weekend. We were pleased with our choice of this hotel. Well placed for access to Norwich and Norfolk coast in general. Amazing staff and service make the stay special.
Verified traveler
2-night trip
8/10 Very good
Jul 29, 2025
Dated but otherwise good hotel.
Bethany
Bethany, 1-night trip
10/10 Exceptional
Aug 26, 2025
Good spot for visiting Norwich
Very comfortable rooms, abundant free parking, nice toiletries and lovely staff. Location was also very convenient for visiting my family in Norwich's Golden Triangle.
The only small disappointment was that we weren't able to book in for breakfast on the Sunday due to the volume of guests and short staffing of the dining area, which meant we had to go out for breakfast.
Kevin
Kevin, 2-night trip
10/10 Exceptional
Mar 11, 2025
First stay here, really nice great food
Matthew
Matthew, 1-night trip
10/10 Exceptional
May 15, 2025
Very please with the stay all was very good
nicolas
nicolas, 1-night trip
10/10 Exceptional
May 14, 2025
Always a good stay here. Good bar, food and friendly staff
Matthew
Matthew, 2-night trip
10/10 Exceptional
Apr 12, 2025
Very good stay
Melissa
Melissa, 1-night trip
10/10 Exceptional
Mar 25, 2025
Always a good stay here
Matthew
Matthew, 1-night trip
10/10 Exceptional
Apr 18, 2025
Great staff and great value for money room
John
John, 2-night trip
10/10 Exceptional
May 8, 2025
I’ll be spending a lot of time here.
Always enjoy it, friendly service and great check-in.
Jason
Jason, 1-night trip
10/10 Exceptional
Jun 22, 2025
A fantastic overnight stay with friends. Welcoming check-in Ecen though she was on her own and busy it was quick and efficient. Room clean and spacious enough and great to have aircon with the exceptitional 30° heatwave!
Pool area is a little dated and in need of some tlc but pleasent enough. We stayed on the DB&B offer and enjoyed our meal. Would definitely come back and stay here again when visiting Norwich.
Mark
Mark, 1-night trip
10/10 Exceptional
Jun 2, 2025
Very comfortable stay and good breakfast We were not aware that because of the layout of the building there was no lift to our room. Staff helpful particularly James in the restaurant / bar.
Ray
Ray, 2-night trip
10/10 Exceptional
Jun 22, 2025
Meeting up with friends
Paul
Paul, 1-night trip
10/10 Exceptional
Mar 23, 2025
Great personnel very kknd and caring.
Ancea
Ancea, 2-night trip
10/10 Exceptional
Apr 7, 2025
Liked the quiet
Phil
Phil, 2-night trip
10/10 Exceptional
May 19, 2025
good breakfast quality. All good.
Greg
Greg, 1-night trip
10/10 Exceptional
May 5, 2025
Great value
We had a one night stay. The beds were comfortable and the water was hot and powerful. The bathroom was a bit snugbut im.not complaining. The stay was great value for money. It included dinner and breakfast. Not corden bleu but certainly enjoyable
Merril
Merril, 1-night trip
10/10 Exceptional
Dec 1, 2024
Our stay was really good, better than my expectations
Verified traveler
2-night trip
10/10 Exceptional
May 14, 2025
Only item I did not like were no pathways around hotel
Phil
Phil, 3-night trip
10/10 Exceptional
Feb 6, 2025
Friendly front desk - enjoyed the gym with its diverse range of equipment for cardio and strength - the breakfast was a generous option
John
John, 1-night trip
10/10 Exceptional
Feb 11, 2025
Staff were really helpful and kind, very clean and comfortable.
Bathroom was quite small.
Louise
Louise, 1-night trip
10/10 Exceptional
Mar 27, 2025
Very Happy Customer
The outstanding customer service was the highlight at this hotel. Great facilities (swimmimg pool.and gym) with standard room that I booked. The odd carpet stain (in the room) but no complaints on cleanliness at all.
Marlon
Marlon, 2-night trip
8/10 Very good
May 25, 2025
Ancient TVs
You need to update the ancient tv’s in the rooms. Trying to play split screen Call of Duty on the hotel room screen was difficult.