Aruma Suites

Property class: 3.5
Hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Aruma Suites offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:30 AM and 11:00 AM. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are within a 15-minute walk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Outdoor swimming pools
The current price is $30
$39 total
includes taxes & fees
Oct 20 - Oct 21

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk with a laptop, a chair, a TV, and a hanging light fixture.

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Air conditioning

A hotel room with a bed, a desk with a laptop, a television, and a macrame wall hanging.

Standard Room, 1 King Bed, Air conditioning

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, two bedside tables, a wall-mounted TV, and a decorative wall hanging.

Superior Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with two beds, a desk, a TV, and a laptop.

Superior Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a bed, bedside table, chair, and a wall-mounted TV.

Deluxe Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

A modern hotel room with a bed, a mounted TV, a wooden console, a chair, and a potted plant.

Superior Room, 1 King Bed, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Microwave

A hotel room with a large bed, a smaller bed, a TV, a painting, and a door.

Deluxe Suite, 2 Double Beds, Microwave

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

KING ESTANDAR

  • Sleeps 2

DOBLE ESTANDAR

  • Sleeps 4

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About the neighborhood

Map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Mamitas Beach - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 118 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪Bovino's - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk

About this property

Aruma Suites

  • Aruma Suites offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:30 AM and 11:00 AM. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are within a 15-minute walk.

At a glance

Hotel size

    • 23 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2002
  • Terrace
  • An outdoor pool

Accessibility

  • Handrails in hallways
  • Hallway handrail height (inches): 60
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MXN 200

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 123-123-123456/1234

Also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Does Aruma Suites offer free cancellation for a full refund?

Yes, Aruma Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aruma Suites?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Aruma Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Aruma Suites?

Sorry, there's no onsite parking at Aruma Suites.

What are the check-in and check-out times at Aruma Suites?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 200.

Is there an onsite casino at Aruma Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What is there to do at Aruma Suites and nearby?

Aruma Suites has an outdoor pool.

What's the area around Aruma Suites like?

Aruma Suites is in Gonzalo Guerrero, a short 5-minute walk from Playa del Carmen Main Beach and 10 minutes' walk from Mamitas Beach.

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Reviews

Aruma Suites Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Bathroom

Reviews

Verified review

8/10 Very good

The place was in a good location. Lack toiletries, breakfast was in another jitellocations
Verified review

2/10 Poor

Best location but not m reely nice place
Verified review

8/10 Very good

This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night
Verified review

6/10 Good

The front desk staff was helpful and friendly as well as the cleaning staff. The location of the property is very good for visitors since almost everything you could want is within walking distance. However, upon our arrival the room did not have bath towels. I asked twice for towels and we had to wait until the second day!! Traveling as older adults we didn't have a stand to put our luggage on so we had to place the luggage on the floor. There also wasn't a place to hang your clothes nor was there a dresser. Staff friendly and nice and great location.
Verified review

6/10 Good

No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly
Verified review

8/10 Very good

I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Verified review

10/10 Exceptional

Todo excelente
Verified review

6/10 Good

Bueni
Verified review

10/10 Exceptional

Agradable
Verified review

6/10 Good

Way too loud until 3am and bed wasn't comfy at all..
Verified review

2/10 Poor

It was the most horrible place I have been.
Verified review

2/10 Poor

Pics are BS
Verified review

2/10 Poor

no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization.
Verified review

4/10 Fair

The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Verified review

10/10 Exceptional

Ok
Verified review

2/10 Poor

Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Verified review

6/10 Good

Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Verified review

6/10 Good

Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Verified review

2/10 Poor

It was not like the pictures. The bathroom made noise all night long. It was not a good experience.
Verified review

2/10 Poor

The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Verified review

4/10 Fair

Disappointing

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing
Verified review

10/10 Exceptional

La verdad para la el precio esta muy bien, esta limpio, cómodo, solo el sábado están peleando en un restaurante en la esquina y se escuchaba todo el desmadre pero los otros días no se escucho nada 2 días no tibios agua pero a las 8 de la mañana llego, tiene alberca en el último piso esta pequeña pero sirve para refrescarte
Verified review

2/10 Poor

La atención al realizar el checking todo estuvo bien, al llegar a la propiedad estaba en pésimas condiciones, humedad en la habitación, muy pequeña, todo el inmueble deteriorado, nada que ver con lo que ofrecen en las fotos. Decepcionante.
Verified review

8/10 Very good

Las instalaciones OK ... lo único que no me agradó es que mi reservación decía que tenía desayuno incluido pero al registrarme me dijeron que no.
Verified review

6/10 Good

O banheiro fedia muito, precisava deixar a porta sempre fechada para não contaminar o quarto, alem disso, não tinha lugar para pendurar a toalha no banheiro e nem porta shampoo no box. Também tem uma iluminação bem ruim.