OYO Hotel Palma Real

Property class: 3
Francisco Uh May hotel with outdoor pool

Choose dates to view prices

When visiting Francisco Uh May, OYO Hotel Palma Real is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Other highlights include a terrace and a garden.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower
The current price is $19
$24 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Single Room

  • Sleeps 2
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 5
  • 2 Twin Beds

Standard Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room (Two beds)

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room (Three beds)

  • 13 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Basic Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
Carretera Federal Tulum-Coba km 21.5, Mza. 17 Lt. 4, Francisco Uh May, QROO, 77796

What's nearby

  • Cenote Carwash - 20 min drive - 17.8 km
  • Cenote Zacil-Ha - 21 min drive - 18.2 km
  • Tulum Monkey Sanctuary - 21 min drive - 19.2 km
  • Gran Cenote - 25 min drive - 22.7 km
  • Cenote Calavera - 28 min drive - 25.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 69 min drive
  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Rancho La Cachimba - ‬16 min walk
  • ‪las brasitas - ‬14 min walk
  • ‪Ammore Mio - ‬4 min walk
  • ‪Jungle Cuisine by AZULIK - ‬20 min drive
  • ‪Chan Paal - ‬18 min walk

About this property

OYO Hotel Palma Real

  • When visiting Francisco Uh May, OYO Hotel Palma Real is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Other highlights include a terrace and a garden.

At a glance

Hotel size

    • 15 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets stay free

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.

There is limited hot water on site.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Union Pay

Also known as

Hotel Palma Real Francisco Uh May

Palma Real Francisco Uh May

Hotel Palma Real Tulum

Palma Real Tulum

Hotel Palma Real

OYO Hotel Palma Real Hotel

OYO Hotel Palma Real Francisco Uh May

OYO Hotel Palma Real Hotel Francisco Uh May

Frequently asked questions

Is there a pool at OYO Hotel Palma Real?

Yes, there's an outdoor pool.

Are pets allowed at OYO Hotel Palma Real?

Yes, pets stay free.

Is parking offered on site at OYO Hotel Palma Real?

Yes, there's free self parking.

What are the check-in and check-out times at OYO Hotel Palma Real?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at OYO Hotel Palma Real and nearby?

OYO Hotel Palma Real has an outdoor pool and a garden.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

OYO Hotel Palma Real Reviews

6.2

Good

7.2

Cleanliness

5.6

Location

6.4

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

Village location good if you use crowded collectivo (group taxi/van). Absolutely no services and we were even locked out during the day time. Wasp nest on our door. Cockroach and cigarette butts in lobby. No water pressure. They never cleaned the sheets, trash or towels the whole week. But cheap and a local experience for stories when back home.
Verified review

8/10 Very good

I liked the convenience ans friendly staff. The plumbing needs attention. There is no parking past 8pm.
Verified review

2/10 Poor

Pool is dirty, room smells like humidity, walls have filtrstions, no restaurant in the place.
Verified review

2/10 Poor

Employees dressed like they on the patio at home. Don't say anything. And nothing is clean. Bathroom dirty and the bed wasn't clean. I used my t-shirt to cover the pillow to get some sleep... need better customer service....
Verified review

6/10 Good

The bathroom had a strong smell like urine. The gentleman in charge was not kind at all. He was somewhat rude, and would take his time to accommodate our needs.
Verified review

2/10 Poor

We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend
Verified review

10/10 Exceptional

Los empleados son muy amables y dan muy buen servicio. El hotel cuenta con lo necesario y duermes muy tranquilo.
Verified review

6/10 Good

No tienen control de la TV y el aire acondicionado solo esta en una sola temperatura y no la puedes cambiar tampoco habia control del aparato.
Verified review

2/10 Poor

Según el señor de recepción no tenía reservación, le mostré y siempre se portó grosero y no me dejó hacer check in
Verified review

6/10 Good

señal de televisión

en general bien por el precio, sin embargo creo que una buena señal de televisión lo haría mucho mejor.
Verified review

8/10 Very good

Aunque no está en Tulum es una buena opción para los que viajamos por trabajo a la zona y que requerimos un hotel bueno, comodo y económico.
Verified review

8/10 Very good

Bueno buena atención, y limpio bien el lugar gracias
Verified review

4/10 Fair

Cuando llegamos no había nadie en la recepción, un chico nos hice el favor de llamar a la persona que nos atendió, nos entregó la llave y nos tuvimos que dirigir solos a la habitación. Cuando llegamos había personas tomando y siguieron hasta muy tarde, en la habitación falta agua caliente en la regadera y alguna sábana para taparse, la alberca no se puede usar porque estaba muy sucia.
Verified review

8/10 Very good

para el precio estuvo todo bien cuartos limpios con clima y la alberca todos los dias la limpian tiene unos culumpios para reposar un rato
Verified review

4/10 Fair

low budget

first dont put toilet paper in the toilet ! thairs no sighns telling you , and they wont plunge your toilet till the next day . second he has the cutest dog , but dog barks alot in the morning and at night . and watch out for dog poop laying around . best part is it was buget friendly , you can catch a buss to and from holel from tulum . witch is cheeper than taxi by alot . its easy to find . and they will let you use thair microwave if your trying to keep a food budget . they only speak spanish . but will be friendly with you if you cant speak much spanish .
Verified review

6/10 Good

Hotel con poca atencion y amabilidad de la persona que atiende, saludas y no contesta el saludo solo responde a preguntas que le hagas. lejos de tulum
Verified review

10/10 Exceptional

O hotel é muito confortável, nenhum dos serviços deixa a desejar. Fica um pouco afastado das ruínas de Tulum, mas, por outro lado, está mais perto das ruínas de Cobá. Vale bastante a pena principalmente se estiver com algum carro alugado, pois os táxis cobram caro para ir do centro até lá e os coletivos demoram um pouco. Os funcionários são simpáticos e amáveis.
Verified review

4/10 Fair

Aunque sólo llegábamos a dormir al hotel, les falta mejorar su atención al cliente. No saben abordar a los huéspedes.
Verified review

10/10 Exceptional

Nice stay

Excellent customer service, clean rooms would stay here again!!
Verified review

8/10 Very good

Buen hotel para hacer un stop en el viaje, la amabilidad del personal es increíble. La television no tenía señal, pero fuera de eso esta muy bien, limpio y seguro.
Verified review

10/10 Exceptional

Hotel en bordure de route tres facile d'acces.

Voyageant seul et étant paraplégique, j'ai eu de l'aide au quotidien avec les responsables de l'établissement, si bien qu'en quelques jours je me suis intégré a eux et je faisais parti de "la famille". Des mon arrivé au motel, ils accouraient pour venir me descendre le fauteuil roulant de ma voiture, me descendre mon sac etc .... vraiment a l'écoute de la personne. Le prix plus que correct pour la dimension de ma chambre et les équipements.
Verified review

2/10 Poor

hotel feo

Horrible experiencia, sucio, lejano sin servicio publicos o tiendas cercanas, tv de burla solo agarra 1 canal y no se ve nada, sin wifi
Verified review

4/10 Fair

No va la calidad ni la comodidad con el precio

No pudimos dormir, las camas muy incomodas.
Verified review

4/10 Fair

Motel en manque d'entretien...

Motel très de base...mais propre...pas d'eau chaude, pas de télé qui fonctionne, le gérant n'avait pas notre réservation...pas eu la chambre demandée...pas de rideaux occultants pas de contrôle de l'air climatisé Vraiment déçus...même si pas cher faut offrir ce qui est décrit...
Verified review

10/10 Exceptional

Great service. Lovely staff

Excellent. Nice to be away from the bustle of Tulum but within easy reach. Lots of local shops and places to eat. Good for access to Coba. Giovanni and Angela are great hosts and cook a very good breakfast that sets you up dor a day of exploring. Perfect if you have kids, we have a 4 yr old and a nearly 2 yr old. Well recommended